We had almost zero experience with Charlottesville. Amy took the time to learn about our goals and…read moreshe helped us focus and rank our priorities. She also educated us regarding the current real estate situation and the use of technology. She helped us find the right house in the right neighborhood. Amy had an emergency situation and had to transfer the task of helping us with inspections and closing to Kelly. Kelly never missed a beat. She was very thorough and very knowledgeable. She gave us great confidence through the buying process that there would be no surprises. After the sale, Amy and Kelly have both stayed in contact and helped us get acquainted with Charlottesville. While we have been extremely impressed with their professionalism, we just have to mention they are both really nice people. It has been a true pleasure to work with Amy and Kelly.

5 stars for Marlo Allen, Associate Broker at Nest in Nelson County. She is highly skilled, a…read morefulltime practitioner, and always honest. Marlo has more integrity than most licensees in Nelson County. You can trust this person.

Great customer service and knowledgeable staff. Highly recommend Kimberly and her staff.read more

Kimberly, Mike and Leigh Ann make an outstanding team! They are professional, knowledgeable and…read moreoffer exceptional customer service. Plus, their set fee structure saves people thousands in commissions. I would recommend to everyone to use Help-U-Sell Direct Savings Real Estate!

This summer, we enlisted the help of Jamie & his team to sell my boyfriend's townhouse in…read moreCharlottesville.We had two weeks to remodel the house and prepare it for sale before we moved west to San Diego, and we were nervous about being so far away during this process. Jamie assured us the house would sell fast, and indeed, we received several offers even before the open house. Despite a few challenging and stressful situations that cropped up once we accepted an offer, and some communication snafus probably made worse by us being all the way on the other side of the country, Jamie worked his butt off to sort everything out and live up to his word. He did an excellent job of making an extremely stressful process run as smoothly as possible. We did butt heads a few times, but he absolutely came through for us in the end. Through this experience, I learned that Jamie deeply cares about his clients, and strives to do right by them no matter what. I highly recommend Jamie if you're looking for someone who is devoted to your home-selling or buying experience, and who will have your back during the process. Our house sold so fast, and at thousands higher than the listing price. We were able to pay off tons of debt and start fresh in California. Before hiring Jamie and doing some remodeling on the house, we were looking at a reality where we would have barely broken even on the sale. Jamie is honest, works diligently to care for his clients, and I have so much respect for his work ethic and integrity. Well done, Jamie - we can't thank you enough! I know I was a tough customer, but you definitely won us over and we are fans for life! My apologies for taking so long to lavish you with the praise that you earned and deserve! Cheers to a successful 2018 for you and your family - wishing you all the best, always.

Very disappointing experience. We sell our house with Jamie White Real Estate and lost a lot of…read moremoney, time and our nerves in a process. We had lost money at all stages: price negotiations, home inspection negotiations, final deal signing, new home purchase (because the selling was not executed in time we had lost that home and lost home inspection and appraisal money). I have very strong impression that Jamie White does care only about his commissions no matter how bad the deal is for his clients

It all started with the realization (March 2013) that I needed to sell my big house in the country…read moreand move to a small easy to maintain home in the city. I was ready to down size and simplify. But did I have it in me to go over that mountain of putting my home on the market, finding a home I love and moving? Ug. Then I made the best decision I have made in a long time. I called Jamie Kay. I just wanted to gather some info, ask some questions, and stick my toe in the water. Before I knew it THAT SAME DAY Jamie was at my house creating a punch list of things to do before putting my house on the market. She also set the date in order to keep me motivated to complete that list. So I did. Jamie is also a popular photographer in town, so when she showed up to take pictures for the listing I knew I was in good hands. However, when she sent me the photos I couldn't believe how beautiful they were! My home looked worthy of a magazine! I wanted to buy my home! The big day came, and I prepared myself for a long summer of keeping the house tidy and ready to show. A week later I had an interest, then an offer, then a contract. WHAT? I had to find a house I wanted to buy....and fast! I gave Jamie a pretty clear idea of what I was looking for, and I could tell she was listening. We looked at many houses, but like goldilocks....they just weren't "right". What happened next is hysterical! Jamie found the home of my dreams, and it wasn't even ON THE MARKET! Then she sent me to the BEST loan officer, the BEST inspector, the BEST closing attorney, the BEST plumber, you get the picture! And all of the documents were managed thru Docusign, which allowed me to review and sign everything from work. She did all of this but I never felt pressured or pushed, as she has an easy going personality that kept me relaxed and calm through the entire experience. This experience took "customer service' to a whole new level. How often do you get to say that? I moved into my new home in July 2013. My home should still be on the market right now, but its all behind me! Thank you Jamie Kay! You have no idea what a difference you made!

jamie is amazing to work with- very attentive and helpful as a realtor, fast and efficient! i…read morealways feel like shes being completely honest with what needs to be done, fair price, etc. great realtor!

This is a great place to live. Sam and Ashland are rock stars and really do their best to handle…read moreproblems and communicate with residents. The hardworking maintenance staff do a great job fixing things as needed and cleaned up the property well during the JAN/FEB "snowcrete". The pool area and club house are beautiful and a wonderful place to gather with friends and family.

I initially worked with Sam as my leasing agent. She was patient and helpful in the early stages…read moreand answered my questions, but there was a significant lack of follow-up afterward. What was most disappointing was being told that certain steps had been completed when they had not. Renay was the most disappointing part of this experience. When I received my lease, there was no call or guidance provided. Because Sam was out of town and had not followed up as promised that Friday, I contacted the leasing office to make sure I had submitted everything required. I did not recurve any follow up but kept getting reminders about my lease so I went into the office and RenaY was there. Renay assured me that everything was complete and nothing else was needed. As the property manager, I trusted this information, unfortunately, that was a mistake. Ashland, who joined the communications after the ball dropping from the order two, has been the only person who followed up as she said she would. She sent a clear email outlining what was still needed and was able to accurately explain the requirements for a new tenant. That level of communication should have been consistent from the beginning, again especially for the property manager. I understand that the holidays can be a busy and hectic time, but that does not justify dishonesty or poor communication. If steps are missed, it's far better to be transparent than to provide incorrect information. Overall, this experience showed a disappointing lack of follow-through and integrity. Not a way I would like to start a lease.

Voe and Bobby managed our rental property for about 7 years before we decided to sell (and listed…read moreit with them in 2022). After my last property manager went off the deep end, I was nervous to see who I could find to help me in a pinch. Bobby Montgomery was recommended to me and I never looked back! I lived out of state and even out of the country and Bobby always make sure I had great renters and screened them carefully. He was great at establishing fair but competitive rental rates. When it was time to sell, he was a huge part of our selling strategy as well. The Montgomery Team is professional, reliable, and easy to work with.

Voe and Bobby manage my rental property for about 4 years. I cannot say enough good things about…read morethem. They really know the area and could find the right people to solve the issues of our rental property in a very timely fashion. Bobby also cares about the tenants , he did a good job accommodating tenant's asks. As a owner of a rental property, Voe and Bobby made my life way much easier. For the rental property management company I have worked with, they are the best for sure!

We contacted Jim to help us buy our first home and the experience couldn't have been smoother! He…read moreanswered all our questions (and helped us ask the right ones) and helped put us at ease from start to finish. We were concerned about finding what we wanted within our price range but Jim helped us map out a realistic timeline and encouraged us to stay within our preferred budget for a period of time to see what we could find. Thank goodness we listened to him - he helped us find a house that is PERFECT and negotiated it to our exact goal price. We were using a VA loan and Jim was great about letting us know which houses we shouldn't even consider because they wouldn't meet the VA standard, and what exactly would need to be done at the house we were purchasing to get VA approval. He was spot on every time. Every person he recommended (the lender, the attorney, all the way to the inspection company) was beyond fabulous. Being first-time home buyers we were nervous about everything and they helped us through every step of the process. The lender told us that they wouldn't let us let anything fall through the cracks - and he was right! All in all, Jim made what could have been a stressful process blissfully stress-free. He was incredibly helpful and trustworthy. I highly recommend him to anyone interested in purchasing a home.

I have worked with Jim for several years and he is always professional and working to ensure his…read moreclients are well informed. He strives to always do right by his clients and have the process be as smooth as possible.