Had a wonderful, professional experience with this agent. very knowledgeable and genuinely cared…read moreabout the results I was looking for for my car insurance needs. Her staff were efficient and timely in their tasks to get my policy going. Would recommend this office to anyone seeking insurance.

The staff has no clue what they are doing. There is no customer service at all. Mindy is the…read moreworst. She is surly, blames the client and hostile. I cannot say enough to warn people to not deal with the agency ever.

I spoke with Kitty on the phone to learn about my rates and options for car insurance. She was…read moreextremely professional and helpful. I could tell her goal was to give me the best coverage for the best price.

Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.

I don't post reviews very often, but absolutely need to shout from the mountain tops about the…read moreravingly positive experience I recently had with Stephanie Jackson of the Edwin O. Young III State Farm Insurance office. I had a complex need for setting up a new policy based on a nuanced situation with my mother, who's in declining health. Stephanie went above and beyond - not only did she help me track down key info and design a new policy and account that worked for our unique needs, but she also shared some invaluable guidance that made a broader, stressful situation much easier to begin to navigate. And on top of that, she checked in and followed up, which felt incredibly supportive during a very tenous time. Net - Stephanie is a superhero who made what could have been a complicated - or even impossible - process feel much smoother and more manageable. Thank you, Stephanie! Highly recommend Stephanie and the Edwin O. Young III State Farm Insurance team!

Arrived here from out of state and needed car insurance in a hurry. Really appreciate Jenny helping…read moreus out over the phone and setting us up and providing some useful tips and recommendations. It was quick and smooth. Thank you!

had a fender bender in 2021and I had to do all the work. Then it came time…read more to renew and it went up substantially, which I understood it would go up. Nick never contacted me, I had to call him and ask why so much. Now it's 2023 renewal and yet again to is going up. Not waiting on Nick to call, because it seems he doesn't want my business. I will go to someone who does. Stay away from this company. They send you lots of emails but never services your account.

I absolutely love Cincinnatus Insurance, Nick Thalhammer has been my agent for several years and…read morealways finds what's best for my family! He is very professional, courteous and efficient, I wouldn't go anywhere else! Thank you for all you do!

Theresa and her staff are awesome!! I've had the pleasure of working directly with Kathy. she was…read morevery helpful, knowledgeable and prompt in returning my phone calls!! Thank you guys for all that you do

Craig is very helpful and kind. Called in for an auto quote for my son, ended up getting a better…read morequote for my renter's insurance and saving money in the process. I'm definitely switching to Craig and Theresa. And once my son gets a little more driving time under his belt, he'll switch over too.

I called a few places to get an insurance quote, was sent to Voicemail, and never actually spoke to…read moreanyone except receptionists who forwarded my calls. I left detailed messages for insurance agents with multiple options in how to respond to my inquiry, including my immediate need for insurance, but no one returned my calls, so four days later I contacted this office. I was incredibly surprised totally thrilled at the speed in which their service representative, Jalah, responded to my inquiry! Not only was she fast, she was immediately able to provide me with a LOT of helpful information during our conversation to educate me about my options, but also get additional information for me, including costs, PROMPTLY. As a result, I'm became very well-informed and happy with the available options and cost, and so I purchased insurance from them with Jalah's expert service. Jalah was friendly, responsive to my needs, informative, professional, and most of all, patient with my seemingly never-ending questions and requests for explanations. Given my experience with her I highly recommend this office and insurance provider for their services. Jalah was fabulous and the insurance coverage I purchased is exactly what I needed AND at a very fair price! Kudos to Jalah's customer service and the perfect policy for me! It was a TOTAL PLEASURE to do business with such a highly competent person. Go there. They care. You'll be glad you did!

Absolutely phenomenal! Shannon was able to take care of all my needs very quickly, I am a hard…read moreperson to please (lack of patience) and I was very pleased with all her hard work! She definitely needs to be recognized. AND on top of handling everything quickly she was the sweetest person to speak to and was able to answer all my questions. Great work to the team at Heartland Shannon, John and Kristina!!

I am extremely happy with the insurance services offered at State Farm. The staff at Virgil…read moreLovitt's office was very helpful today. Jamie was very prompt and responsive with my request for the information I needed. I highly recommend Virgil Lovitt for all your insurance needs.

Virgil Lovitt has been our insurance agent for many years. Virgil and his staff are personable,…read moreprofessional, knowledgeable, and have taken care of the Clark's insurance needs over this time. The best testament I could possibly give is that my entire family (children and brothers) have Virgil as their insurance agent. Simply put- Lovitt Insurance Agency "THE VERY BEST". Tom Clark