Great experience, Bob listened to my concerns and provided me with exactly what I needed. I chose…read morethem from a google search. So happy I did

Best place to get insurance! Very friendly and easy to deal with.read more

Alex worked with me to set me up with an amazing plan! I didn't understand a lot of it but he went…read morethrough it with me slowly and detailed. Really appreciate all he did! Recommend this office and Alex to everyone

Austin Wilson, great associate, he was nice about everything and always had a positive attitude…read more Not many people are like that. All employees should be like him

Great, reliable customer service. I have counted on them for years for my insurance needs.read more

From the owner: Progressive Authorized Agent Duffy Insurance Agency is your local Cincinnati insurance agency. We…read moreprovide free insurance quotes for auto, home, business and more.

Mike and Colleen both informed me about insurance policies which was very helpful coming out of…read moreschool, not knowing what kind of protection I needed. I was looking out of state, so they weren't able to insure me, but still took a lot of time to explain everything to me and make sure I was comfortable and understood everything. Great customer service! I will definitely come to them when I move back to Ohio.

In a day and age when it is increasingly common to call a 1-800 number to purchase property and…read morecasualty insurance AM Heister and Associates stands out as a true gem in the insurance market. They have insured three generations of my family and have been my insurance agents since I got my drivers license at 17. Nancy, my agent, not only knows my name but who I am as a person and is able to tie that together to make sure my insurance needs are met. When I recently had a small fender bender Nancy took care of filing all of the claims for myself and the other driver so that I never had to worry about anything. When my rates went up after the accident Nancy anticipated my concerns about my rate increase and had already run comparison rates for several companies before I even asked her about it. I can't remember the last time I actually had to call the insurance company because she provides such excellent customer service. When I moved from Cincinnati to Louisville I was even able to keep AM Heister and Associates as my agents because they are licensed in both Ohio and Kentucky and now they also provide my rental insurance as well. If you are searching for the best customer service that the property and casualty insurance industry has to offer look no further than AM Heister and Associates.

Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.