ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

Best ENT doctor ever, i had my surgery woth doctor Said, nobody would take me cause i didnt had…read morehealth insurance but doctor and staff where flexible to let me Pay cash and with a reasonable pricing! I want to thank the whole staff for taking care of me and helped me improve my lifequality with a better breathing!

Very thorough visit and explanation was very informative. Dr. Bassem office staff were very…read morehelpful and service was excellent.

Best place!! I have been going to Dr. Chen for years and the entire staff are always flexible and…read morewilling to fit me in. They really care about the results and make sure you are fully satisfied. Can't say enough great things. The nurses are also AMAZING and the entire staff are great!

I was asked to sign a non-disparagement contract that says you cannot say anything bad about this…read moredoc, especially online. In addition, they did not know which insurance plans they are contracted with. This was for an ENT appt.

On Sunday I took my daughter into this clinic and I was so pleasantly satisfied by the way my…read moredaughter was cared for. I would like to say that Gina Knudsen provided such good care and guidance for us. She was very informative and caring and it was so obvious that she enjoyed her profession. I liked that she provided a hands on approach. When I called for some follow up questions the next day, she promptly replied in her very calming tone and provided more valuable insight into the risks of my daughters wrist injury. Thank you Gina! You were so wonderful as was the staff. I also appreciated the clean, state of the art environment with prompt service. Everyone in the clinic was so kind. ~ Michael

The billing practice of this place needs to be investigated. They will bill for the same service…read moremultiple times from multiple people. They call it an urgent care but it is legally more of an emergency room. The actual service is good but that is only because the billing is so fraudulent no one comes backs more than a few times so it is empty.

Dr Colton was lovely and recommend surgery.So my wife has been calling for 2 months to schedule…read moreit.They keep saying they are waiting for approval from Medicare and Anthem.Meanwhile my wife had another surgery and got approval in a day.So we have now switched to UCSF Dr Johnson and have an appointment in 2 weeks.Meanwhile my wife suffers.

I recently visited [Doctor's Name]'s office for a consultation regarding a dry mouth issue that has…read morebeen bothering me. While I understand the importance of gathering information, I found the initial intake process to be impersonal and rushed. The staff seemed more concerned with completing paperwork than understanding my concerns. I felt like just another number instead of a patient seeking help. They make you sign so many consents so many forms as if you're going to court for some trial. They have all my information and I did not even meet the doctor. I just had to walk out of there. This experience has left me feeling disappointed and questioning the level of care patients receive at this office. While I understand that healthcare professionals are busy, I believe that taking the time to connect with patients and address their individual needs is crucial for a positive experience. I hope this feedback can be used to improve the patient experience at this office in the future.

As a medical professional, I have never been so disapointed with the lack of care and compassion…read morefrom dr healey. She is so busy that she double scheduals patients at the same time, so when you arrive for a 2pm appointment, you dont get in for 30-45 minutes. dr healey fails to do anything in a timely manner. It almost seems as though you are wasting her time while you are there. If you need a refferal to be seen by a specialist, GOOD LUCK!! I waited over a month to hear from UCSF making phone calls back and forth with her office and UCSF, only to find out that my paperwork wasn't ever sent to UCSF!!! I feel like I am having to battle her to do her JOB. Maybe she needs to review the oath she took as a Dr. Bottom Line, I would NOT reccomend anyone to see this dr. But if you do, bring a copy of the Hippocratic Oath.

Getting in to see Dr. Healey is easy and refreshing. Her skill and knowledge are exceptional. I…read morehave kaiser Insurance so I have to pay out of pocket when I see her. It is worth it as she really knows her profession and has cured my ear troubles when others have just made it worse. I have a serious ear infection now. Kaiser gave me some drugs, Oxycodone to hide the pain. Now a week later, I am worried about permanent damage to my ear. I have a kaiser specialist lined up for next wed. but I will either be cured or dead by then. Dr. Healey can see me asap and I know she has the experience and knowledge to take care of my issues.

I would not recommend this place and will never return…read more I was overcharged for services I did not request or need. I went in specifically because my primary care doctor referred me due to frequent nosebleeds. Instead of focusing on that issue, the doctor moved me from room to room, checked unrelated areas like my ears, and then charged me for those exams without explanation or consent. The entire visit lasted less than 10 minutes, and I left with nothing more than a cream for my nose, which has not worked at all. Somehow, that brief visit resulted in a $630.40 bill, which feels completely unjustified. I called several times to get it adjusted and they just gaveme the run around. I don't understand why unnecessary exams were performed or added to the bill. This experience felt rushed, disorganized, and extremely overpriced. If you're looking for honest care and transparent billing, I strongly suggest going elsewhere.

We had a fantastic experience with Dr. Loos. My teen needed to see an ENT and we were able to get…read morein sooner than expected because of a cancellation. He is smart, thorough, approachable, and considerate. My teen also needed to see an audiologist and he was able to fit her in to the audiologist's schedule right then and there. Otherwise, it could have taken weeks or months. He thought it was important and didn't want my teen to have to miss more time off from high school. I highly recommend!

This doctor was absolutely unkind, rude, insensitive and I would rather poke my eyeballs out than…read moreever be treated by him again. Do yourself a favor and keep scrolling.

I'm so very grateful to Dr Woolf for fitting me in and helping me with my current ear loss…read moresituation. Dr Woolf is so extremely thorough and explains things as he's doing them. I would definitely be a patient of Dr Woolf as long as he will let me. Thanks Dr Woolf and staff.