I don't know about Dr. Lilly's reputation as a surgeon, but I do have to say that his bedside…read moremanner needs some work. When I told him I was in so much pain that I couldn't use my right arm, his suggestion was "I learn to live with it".

Dr Lilly is a jewel. He is one of the most caring doctors I have ever met. His demeanor is so kind…read more Through all the emotional & mental & physical part of breast cancer, he is soft spoken, he listens, and responds in a caring way. He called me with results of various tests after hours because he wanted me to know as soon as possible. Dr Lilly is not only a great doctor/surgeon, he is a very nice man. He also has an inner strength that I find helpful in my process.

I had been with this location for some years and have always loved my experience and my doctors…read more For the last year, my moms dementia with schizophrenia, and other health issues took a turn forbthe worse. I've always been about taking care of me until I didn't. Being my moms caregiver was extremely hard. She passed on July 9, 2025. Prior to that I had my own health issues and always tried to make my appointment but ended up canceling, missing or rescheduling because of my mom. My doctor for some years left and I ended up with a male doctor who I seen once maybe twice and then I get a letter saying I was basically fired and had to find not a new doctor but go to a whole new Ohio Health for care because I missed and canceled to many appointments. Between my health, my moms emergency calls every other day which was 1 hour away, I had to be there for her. Ohio Health Pickerington never asked about me and what I was going through. My original doctor would and even call to check up on me but she left and I had no notice. So the new team didn't know me and instead kicked me out. I'm still with Ohio Health but a different location. I'll soon be able to have my medications renewed. Its been 2 weeks and they gave me a month but during that time my mom passed and I just didn't remember the deadline to make other arrangements for a new doctor and location. I write this because I had no where else to express how hurt I was to be going through dealing with my mom and then being let go from a whole primary care program. This hurts more then my mom passing. Its was so unexpected and I never had the opportunity to talk and get back on track with caring for me. ​I love Ohio Health but try reaching out more to your patients when they are new. You don't what people are really going through and at the end of the day, me making the appointments was in good faith and I planned to make but life...

Dr. Meghan O'Grady is one of the best physicians I've ever had. The office is professional, kind,…read morefriendly and personable. Anytime I've had a concern the office has been available, whether online video visits or come out to your car visits (during the height of covid) or a regular in office visit. You always get the best care. Thank you.

This doctor is great --- the best! I was referred to him after open heart surgery and subsequent…read morecomplications. Some things I was being told during rehab just didn't make sense and the changes they made to my medications were also confusing. He said something amusing (can't repeat it here) and he took a very active and positive approach to getting this fixed - IMMEDIATELY. He's a great doctor and a great guy! One thing I learned about this hospital experience was --- don't assume that they're looking out for you --- YOU have to look out for YOU! SO glad that Dr. Kleman got involved!

I've been seeing Dr, Jenkins for years and she is one of the kindest, most gentle doctors I have…read moreever encountered. She takes the time to see how you are doing mentally as well as physically, I came to her after losing my first baby to stillbirth, and she treated me with such care. I definitely recommend her as a doctor.She delivered my daughter, She is a great doctor! Don't let that one star review deter you!

I had an excellent experience at JamesCare Gynecologic Oncology. The staff was friendly and helpful…read moreand I saw the doctor and scheduled surgery that day ( very easy process) I am recommending this center to my friend who has had years long battle with endometriosis.

After being in the ER until 2a, I was exhausted. So, I didn't hear my phone ring at 9a the next…read moreday. I missed the call from my awesomely concerned family doctor who had already reviewed my ER records despite the fact that it was a holiday and she was supposed to be relaxing. She wanted to have me come in for a follow-up exam. Since I didn't recognize the number and my voicemail box was jammed full, I didn't know I was supposed to go in. But on Thanksgiving, in the evening, when I relapsed into that toxic pain and shaking, my family called Dr. Rentel. She was there, and she had advice. She got me through the night and saw me first thing Monday. This is the most compassionate doctor. I love her to pieces. She has her patients' best interest in mind. She really cares about your health. And she's funny and easy to talk to. I have high praise for Dr. Rentel. If you're looking for a new family doctor, definitely try to get in with her. It will be tough. Since she's so amazing, she's always booked full. But if you happen to call the office when they're taking new patients, you musn't undervalue the opportunity. Jump on it! Dr. Rentel is the best.

After spending a couple weeks not feeling like I could breath so well, and getting kind of nervous…read moreabout it, I went to the ER desperate for relief in the middle of the night. They sent me away with anxiety meds. Needless to say, I didn't take them and went to see Dr. Rentel the following Monday. By chance, I was assigned to her when I was a student at OSU in the student health department. She asked me if I had allergies, to which I replied NO. She took a good look at me and said, "Yes you do." She gave me oral steroids and within 24 hours my breathing issues were totally resolved. Turns out, I have a severe grass pollen allergy that developed as an adult and procudes asthma. I'm now taking allergy shots to help build a tolerance to my allergies and symptoms. I wasn't crazy afterall!

I highly recommend Northwest Family Physicians if you are need of a family physician…read more I currently see Dr. Steven Dusseau and he is a wonderful physician and always is there when my family needs him from the simplest physical to any illness or issues you may have. His nurses are so friendly and care for their patient's like they are their family. I can always count on Northwest Family Physicians to match me with another doctor if mine is out sick or out of the office. They are very professional and handle patient care very well here. If you don't believe me, come check it out for yourself and book your first screening with your next physician!