This is about the Walgreens pharmacy at 6118 St. Andrews Road…read more The pharmacy closed without notice or explanation on Sept 26 -- and left me without needed medications. Made me miss the first three doses of antibiotics my doctor ordered, and I had no pain meds to get me through the night. BACKGROUND DETAILS: I had oral surgery that day in the late morning and my dentist said she would call in three prescriptions (antibiotic, special mouthwash to prevent infection, and medication for pain). I usually get an automated text from Walgreens alerting me that my prescription is ready for pickup. No texts. I called around 4 pm and got a recorded message that the pharmacy was closed. (Their posted hours are 9 am to 6 pm.) I called back and asked for the store manager. Got a woman (not the regular manager) who told me that the pharmacy would be open the next day at 9. No "How can I help?" No "Sorry for the inconvenience." I wasn't able to find out whether they had even received the prescription order, and it was too late to contact my dentist to ask her to send it to a different pharmacy. I did not receive a text message that next morning, so I called at about 11 am. I gave up after waiting on hold for 10 minutes and went to the store. The "fill-in" pharmacist (nice lady) found the prescription but had not begun to fill it. She said she didn't know why the pharmacy had been closed. She said my prescriptions would be ready in 15 minutes. I decided to run errands. Received a text message at 1 pm saying they were ready for pick-up. This is the second time in six months that there has been a significant problem with getting an urgently needed prescription filled. I tried to fill out their customer satisfaction survey online but got repeated warnings that the connection wasn't private. Tried calling the phone number provided for the survey and got cut off halfway through my complaint. Everything about this experience was negative. I will be switching to CVS for my prescription needs.

Tried to get a Covid vaccine but was told incorrectly, that I needed a prescription but I'm 72…read moreyears old. They are wrong. I've already got verification from CVS that I can go there and get my vaccination without a prescription. Also, this Walgreens doesn't always have in stock what is advertised as on sale in their weekly sales advertising. Beware.

Amazing Bakery!!! Let me say it again - Best Bakery around and shocking to find it in a…read moresupermarket! Called area bakery's for a birthday cake only to find they all had to be preordered. Manager at the Dollar Tree recommended this Publix and I'm glad he did! Picked up an AWESOME HAZELNUT CHOCOLATE CAKE on which they put a festive Happy Birthday sign. I will be racing back for Mother's Day to try one of their sensational fruit cakes!

Pernell sliced up beef jerky to perfection for me my smoker. Perfect grain and thin cut. Service…read moreabove and beyond thank you.

If I could give ZERO stars, I would!! The Walgreens pharmacy in Irmo has the rudest pharmacy tech…read more Every time i get a prescription filled, she makes you feel like you are bothering her. Even when I call the pharmacy I know it's her on the phone because of her nasty attitude. If you hate your job that much, maybe working in customer service isn't for you. Time to find another pharmacy.

I go here because of the convenience. Every single time I go through the drive-through to pick up…read moremy prescription they are so rude. I just don't understand it. It's not just one person it's every person that we deal with in the pharmacy. I'm actively searching for a new place to get my prescriptions filled. I wish tricare would've stayed with CVS

April was an angel the other day. She helped me so much after going to another CVS and walking out…read more She was kind and helpful.

Asked pharmacist to re-ring something she just voided. She whined the entire 30 secs it took. Have…read moreencountered her before, not professional and unpleasant. i hope someone other than her reads this.

The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Go to any other pharmacy unless you want the poorest customer service and treatment in Columbia…read more Had doctor send a prescription to this location because I was staying there during the day with a hospital patient. They did not see the prescription in their system, went back just before closing and they still did not see it and seemed not to care. The prescription was for a common antibiotic and I showed them in MyChart that the doctor had input it as well as the doctor's name. No concern they would not do anything. I asked for one pill for the evening as prescribed and the problem could be resolved in the morning. No to doing that. Had it been a narcotic they certainly should not do it but no excuse for not doing it with all the information available. CVS culture is not what it use to be.

Needed to get a wheelchair (rental) and a toilet seat with safety bars for a recent post surgery…read moreperiod. The staff were excellent and much more helpful than another local supplier. They have a good selection and supply of needed aids. Highly recommend this store!

The medical equipment lady named Julie was very unfriendly she put a customer that came in after us…read morebefore us we had been waiting then he came in she helped him ,she didn't seem to want to help us....the pharmacy cashier helped us with information an was very friendly. Thank you

My wife had an adrenal crisis and we had to administer salu-cortef in an emergency capacity at…read more5:30a in the morning. It saved her life. She went to the ER and they stabilized her but we were out of the drug. She has had 5 similar episodes over the last 2 decades and this drug is a necessity. We went to an endocrinologist to restock and we got a prescription for the medication, so went to Walgreens to have the prescription filled. When we picked it up they exclaimed that we needed a separate prescription for the syringe to administer the drug. WHAT? The drug can only be administered through syringe. They indicated that it was state law. When we looked it up online while sitting in the cue, it clearly indicated that there is no state law that supports that claim. I got a little heated with the pharmacist because she was clearly giving me false information. To prove my case, I went to the CVS across the street and showed them the prescription and thy happily provided us with 4 syringes at .25 cents each. These people are ridiculous. Take you business to CVS. Much happier and helpful people there, who are actually concerned about health. We have gone to Walgreens for 2 years but will call our doctors tomorrow and make sure all further prescriptions are sent to CVS.

Much thanks to Jason pharmacist at Dutch Fork, Irmo!!!! He goes above and beyond getting my…read moredaughters meds ready in a hurry! Sometimes she needs immediately for her seizures and migraines! Plus he helps with the coupons and her insurancewe can always count on this group!! Linda simerly