Good selection of products, but customer service is very lacking. They are more than willing to…read moresell you the wrong part or give bad advice and watch you walk out the door.

Great service! Best parts people in town! They are located across from Walmart! Very convenient for…read moretrucks to get to for when they need stuff!

My daughter lives in Marshall, hours from "home" and on the first real winter week she stopped at a…read moredrive thru pharmacy and her window would not go back up. It was a very cold Friday night. She called us but being 100+ miles away we could only be so much help. We tried to tell her thing she could maybe do to try and fix it but with no real way to fix it from miles away, she said there is 1 shop still open in town, 5:45 on a Friday, I am going to see if they can help. Well this mom is soooo happy they could! They got her window back up and unhooked the window button so she couldn't hit by accident over the weekend (when they were not open). We are so happy that there were there to stay late and help her! And FREE!! She will be doing ANY work she needs done on her car there! This mom says THANK YOU!

Paul & crew went above & beyond to help an elderly member of the community get a very important…read moredriver door rear view mirror functional after a botched repair from another mechanic. As for the below negative review from Peggy B., I do not know her or have any affiliation however her bad review does not reflect the service & commitment I received in any way. Also, 15 year old cars break. The repair shop is in no way responsible for a 15 year old car breaking. Think about it. The automotive repair service is challenging enough without folks running their cars ragged for 15 years and expecting the shop to take the heat for it. Counter to Peggy's self serving sentiment, Paul's Automotive is the most predictable, honest, reliable shop in Marshall! 5 out of 5 stars!

Kruse motors is an absolute joke. They have no respect for their loyal customers. I have purchased…read moremultiple vehicles from them and this last vehicle, their salesperson convinced me to purchase this and that it was such a great deal and one month later I had two major problems go wrong with it. When I contacted the dealership, they told me that they would get someone to give me a call back and they never did. When I went to talk to the manager, they pointed me in the direction of Mike, who lacks some serious customer service skills. I am currently nine months pregnant and asked him, "What do they do for their customers when something like this happens? They are supposed to have checked the vehicle over and make sure there are no major issues. He then told me that it's an as is vehicle and I need to take responsibility for my own vehicle and it's not their problem. I told him realistically, if they had checked over the vehicle, there should not have been two major problems within one month of purchase, regardless of if it was a used vehicle or not, and that I have purchased used vehicles from them before and never had these issues. He told me that and I quote "well ma'am I'm not a bank and you need to take responsibility for your own vehicle since you purchased it." He then told me that I could go ahead and write a bad review, but it's not his problem that he won't pay my bill as he's not a bank. That was never asked of him, I simply asked, "What do you do for a customer when you sell them a vehicle and a month later you have two major issues when you sold them on the fact that it was a reliable vehicle?" As someone who was a very loyal customer to kruse and really respected their service, I will no longer be purchasing anything from them nor servicing my vehicles there. I also would not recommend to anyone that you purchase from them with that kind of service and disrespect for their loyal customers, especially through manager, Mike. Imagine if you were a first time customer how would you expect to be treated knowing that their loyal customers are treated with such disrespect?

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I…read morerecently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

To be fair an honest my Vehicle has had a number of issues and I feel Sundance auto tried to do…read morethere job to find a solution but I don't believe there is one. I have no complaints with them, I feel they are fair and honest.

If you would have asked me a few months ago it would have been 5 stars and I've sent multiple…read morepeople to them. I asked them for advice on a vehicle and they said they were sure they could fix it then it sat there for months because I said it wasn't a huge rush.. learned my lesson there. Then I called multiple times asking and they said they didn't have time until they finally looked at it replaced the starter that I had a warranty on and could have replaced for free and then wanted to charge me over 600 bucks with no explanation besides they can't fix it. I asked when they called me for an explanation of what was wrong and why it was so much to not fix it and they fought me on that then I told them that day my good friend died I really didn't want to be dealing with this that day and apparently that made me "rude" so they charged me an extra 200 dollars to hold my van there when they took months to even look at it. The lady I spoke to was rude from the moment I answered the phone. I am in customer service all day every day and would not have a job if I talked to people how she does. They also boxed the van in so I couldn't even get to it to tow it and continued charging me.

Chris is a great mechanic. He helped us out while on a road trip with a big group. I highly…read morerecommend his service for any mechanical need. He is very efficient and detailed.

Chris helped me out a jam when my starter went out on my car while on a roadtrip. He was able to…read moreget the car in on a Saturday when most places were closed and he had it fixed quickly by Monday. He even did an oil check and added some because it was on the low side. Great service!