We had issues with our heat pump so we looked up an HVAC contractor to come out and see what was…read morewrong. Jeremy answered the phone and was extremely nice and very helpful. Will, the service tech, was extremely friendly, very knowledgeable and did a very thorough job and told us exactly what was wrong. They really helped us out in a bind and we are very appreciative for their prompt service. They even texted us on their way, letting us know that they were coming. They gave us a timeframe which they adhered to very efficiently. Thank you so much again, Jeremy and Will!

The young man that performed the maintenance of our A/C unit was professional, knowledgeable, and…read morethorough. Dylan was also very polite. The company provides exceptional customer service, especially during the hottest part of summer. If you need quick and efficient service, Comfort Air is the one to call!

​I recently had James from Pruett install a new AC unit in my home, and I couldn't be happier. From…read morethe initial quote to the final walkthrough, the team was professional, transparent about pricing, and very knowledgeable. They helped me choose the most efficient unit for my space without overselling me. The installation was clean, fast, and they left my house spotless. Highly recommend!

They are extremely rude and misleading. I called them and received a price, as soon as they came…read morethey gave me a different price and threatened with collections if I didn't pay their service fee. They tried to bait and switch me to collect more money from me by giving me false information so they can come to my residence. They are extremely unprofessional staff and the lady in the office is the worst. I will never use them again. Stay away from them

Josh Poole provided a straightforward answer after his assessment. He was able to codify two teams…read moreto accommodate with my schedule. Michael Poole, Matthew Borden and rest of Premier Team started at 0830 and the job was completed at 3:00 pm. They replaced the entire HVAC system (outside and inside) within one day and was operational. If you need service, I highly recommend this business and their services. Thank you, Premier Heating and Air of Perry! !

I was truly satisfied with the quality of work from Premier Heating & Air. The technician was…read morecourteous and very informative....My AC is working like a charm. I highly recommend this company for your heating and air needs...Thanks again Bayou for coming out within hours of my call...

Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.

Great customer service, and no high pressure sales. Would highly recommend them. Very friendly team.read more

If you were used to have a good technician from TC come out, be aware they have now merged with…read moreACS. In the last 4 years it looked TC could not keep their good technicians, but I was lucky. Not so with ACS. Thankfully the second time around I had a familiar face from TC. But I have a back-up on the ready.

If you value integrity and don't want to be ripped off, don't hire J&J Heating/Air and Plumbing. I…read morecontacted them to have my HVAC serviced and checked out for the pending summer heat, and to have plumbing services (constant running of a toilet, driving me crazy). My initial interaction with Lisa was assuring--she was polite, professional and transparent (mostly before the fact). She explained there would be a separate fee for each service call, in addition to any work done-- $79 for HVAC and $75 for plumbing. She also said, if needed, a customer supplied toilet installation would cost $350, which admittedly, she acknowledged was pricey, and that I was not obligated for the install. The HVAC service technician came out first and no problems here. The next day the plumber came. He informed me that the constant running was an issue with the make of the toilet and to fix it would be more than the cost of a new one. We happened to have a new, unopened toilet on hand and my husband suggested we install it. However, I said I thought the price tag for the install was a bit too much. That's when he said he would install it for $250, so I agreed. Here is where the lack of honesty and integrity began. After removing the toilet, two extended trips to Loews were made; the first was to purchase a flange that he said needed replacing and the second to purchase H2O lines. Why didn't they know new lines were needed, they had the toilet specs and experience. When all was said and done the cost to me was $550. Now I expected to pay for the flange and H2O lines, but $225, NO WAY, I've bought both these items several times in the past. The cost combined, on the highest end shouldn't have been more than $40. When I questioned him, he tried to tell me that this is what it cost to replace the flange. I was livid, paid him, and decided I would take it up with the company. I called to ask for a detailed invoice and Lisa said they didn't break down the labor from the parts, they just charged a flat fee (she didn't explain this initially). When I received the invoice via email, it read--repair toilet flange $225. So now it went from a replacement to a repair, obviously to justify the cost. Even if that wasn't the case, what happen to communicating with the client regarding "work changes." Again, I wasn't going to share my experience, but, when trying to dispose of it, a rep from the City of WR said the bulk pick-up policy for toilets had changed in the last two years and that the "contractor" should have disposed of it as a courtesy or as apart of the cost. For $550, you damn right he should have!

Guy came out because the air conditioner stopped working. kept telling me he was gonna give me a…read moreprice before anything happened but he never did. he put in a capacitor then he said it was gonna be $210. So I said nope take it back out. That's highway robbery to never give a price before he put it in. So he took it back out he said he still had to charge me for the service charge so I paid him cash on the spot and he left. Now they're sending me a bill for close to $200 claiming that he did put brand new parts in and that I never paid. Scam robbery. Stay away.

ACT cleaned the ducts fairly well. However, the heat pump was not replaced flush against the…read morefoundation. There are big gaps on each side that will allow wild animals entry under my home to live and do damage. The owner of this company will not take my phone calls. I texted him with the complaint and photos. He responded with texts that said the heat pump was like that before work began. That is not true. I have photos and eye witnesses to prove it. The estimate sheet said "Satisfaction Guaranteed." I am not satisfied. Since he is not willing to fix this problem, I need to hire someone else to do the work.

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Air Conditioning Service & Repair - Duct Cleaning - Air Duct Cleaning - Heating Contractors & Specialties - Furnaces-Heating - Air Conditioning Equipment & Systems - Heating, Ventilating & Air Conditioning Engineers - Cleaning Contractors - Dryer Vent Cleaning - Ventilation Cleaning - Construction Engineers - Professional Engineers

Lee Smith does amazing work is friendly and dedicated to providing great work. He truly loves what…read morehe does and has a commitment to excellence. I would recommend him to everyone. Trustworthy, reliable, and committed to excellence is the best way to describe air one heating and cooling.

From the owner: Air One Heating and Cooling has proudly serviced all of middle Georgia for the last 10 years. Call…read morenow for an estimate!