Technician was very friendly and presentable. Explained the entire service and the requirement…read more Example was there was a fog process to decontaminate the air and atmosphere in my house. The process took around 2 hours for all my ducts and fogging. I am very concerned of the HVAC system cleanliness and ducts were not excluded. When I hired Ducky's it was by the initial reviews. Spoke to Dave and he was very friendly. His machine is heavy and would require more time if you have a two or more story home. The air quality was phenomenal upon entering my home after cleaning and fogging. It was like standing on a mountain top and breathing fresh air. Amazing difference!!!! Definitely recommend this service for all homes.

Bernie & his team at Comfort Air literally saved our lives this summer. They fixed our AC when it…read morewas out earlier this summer. We could NOT have survived this sweltering inferno of a summer without them. Now they are stepping in to replace our ruptured water heater. The speedy response, expertise, kindness and understanding of Bernie & Co. CANNOT be overstated. THE BEST. CALL NO ONE ELSE! GRATEFUL, LUKE AND DIANE COSTELLO

We had issues with our heat pump so we looked up an HVAC contractor to come out and see what was…read morewrong. Jeremy answered the phone and was extremely nice and very helpful. Will, the service tech, was extremely friendly, very knowledgeable and did a very thorough job and told us exactly what was wrong. They really helped us out in a bind and we are very appreciative for their prompt service. They even texted us on their way, letting us know that they were coming. They gave us a timeframe which they adhered to very efficiently. Thank you so much again, Jeremy and Will!

​I recently had James from Pruett install a new AC unit in my home, and I couldn't be happier. From…read morethe initial quote to the final walkthrough, the team was professional, transparent about pricing, and very knowledgeable. They helped me choose the most efficient unit for my space without overselling me. The installation was clean, fast, and they left my house spotless. Highly recommend!

They are extremely rude and misleading. I called them and received a price, as soon as they came…read morethey gave me a different price and threatened with collections if I didn't pay their service fee. They tried to bait and switch me to collect more money from me by giving me false information so they can come to my residence. They are extremely unprofessional staff and the lady in the office is the worst. I will never use them again. Stay away from them

Josh Poole provided a straightforward answer after his assessment. He was able to codify two teams…read moreto accommodate with my schedule. Michael Poole, Matthew Borden and rest of Premier Team started at 0830 and the job was completed at 3:00 pm. They replaced the entire HVAC system (outside and inside) within one day and was operational. If you need service, I highly recommend this business and their services. Thank you, Premier Heating and Air of Perry! !

I was truly satisfied with the quality of work from Premier Heating & Air. The technician was…read morecourteous and very informative....My AC is working like a charm. I highly recommend this company for your heating and air needs...Thanks again Bayou for coming out within hours of my call...

Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.

If you were used to have a good technician from TC come out, be aware they have now merged with…read moreACS. In the last 4 years it looked TC could not keep their good technicians, but I was lucky. Not so with ACS. Thankfully the second time around I had a familiar face from TC. But I have a back-up on the ready.

Great customer service, and no high pressure sales. Would highly recommend them. Very friendly team.read more

If you value integrity and don't want to be ripped off, don't hire J&J Heating/Air and Plumbing. I…read morecontacted them to have my HVAC serviced and checked out for the pending summer heat, and to have plumbing services (constant running of a toilet, driving me crazy). My initial interaction with Lisa was assuring--she was polite, professional and transparent (mostly before the fact). She explained there would be a separate fee for each service call, in addition to any work done-- $79 for HVAC and $75 for plumbing. She also said, if needed, a customer supplied toilet installation would cost $350, which admittedly, she acknowledged was pricey, and that I was not obligated for the install. The HVAC service technician came out first and no problems here. The next day the plumber came. He informed me that the constant running was an issue with the make of the toilet and to fix it would be more than the cost of a new one. We happened to have a new, unopened toilet on hand and my husband suggested we install it. However, I said I thought the price tag for the install was a bit too much. That's when he said he would install it for $250, so I agreed. Here is where the lack of honesty and integrity began. After removing the toilet, two extended trips to Loews were made; the first was to purchase a flange that he said needed replacing and the second to purchase H2O lines. Why didn't they know new lines were needed, they had the toilet specs and experience. When all was said and done the cost to me was $550. Now I expected to pay for the flange and H2O lines, but $225, NO WAY, I've bought both these items several times in the past. The cost combined, on the highest end shouldn't have been more than $40. When I questioned him, he tried to tell me that this is what it cost to replace the flange. I was livid, paid him, and decided I would take it up with the company. I called to ask for a detailed invoice and Lisa said they didn't break down the labor from the parts, they just charged a flat fee (she didn't explain this initially). When I received the invoice via email, it read--repair toilet flange $225. So now it went from a replacement to a repair, obviously to justify the cost. Even if that wasn't the case, what happen to communicating with the client regarding "work changes." Again, I wasn't going to share my experience, but, when trying to dispose of it, a rep from the City of WR said the bulk pick-up policy for toilets had changed in the last two years and that the "contractor" should have disposed of it as a courtesy or as apart of the cost. For $550, you damn right he should have!

Guy came out because the air conditioner stopped working. kept telling me he was gonna give me a…read moreprice before anything happened but he never did. he put in a capacitor then he said it was gonna be $210. So I said nope take it back out. That's highway robbery to never give a price before he put it in. So he took it back out he said he still had to charge me for the service charge so I paid him cash on the spot and he left. Now they're sending me a bill for close to $200 claiming that he did put brand new parts in and that I never paid. Scam robbery. Stay away.

ACT cleaned the ducts fairly well. However, the heat pump was not replaced flush against the…read morefoundation. There are big gaps on each side that will allow wild animals entry under my home to live and do damage. The owner of this company will not take my phone calls. I texted him with the complaint and photos. He responded with texts that said the heat pump was like that before work began. That is not true. I have photos and eye witnesses to prove it. The estimate sheet said "Satisfaction Guaranteed." I am not satisfied. Since he is not willing to fix this problem, I need to hire someone else to do the work.

If I could give it less than 1-star, I would. this company had abysmal customer service and it…read morerelies on the customer to get back to them about everything. I texted them for the first time on April 16th. They came out multiple times to fix my AC. I had no air or limited air from April to June when they replaced the unit entirely. What a rip off. Even the new unit never worked for more than a week after it was installed in the worst possible way. Shawn Eubanks, the supposed owner, never once came out here to check the quality of his workmen, despite his ill prepared workmen being out here a minimum of 10 times. The install was so poor and shotty that I paid for a completely new company (a company that now employs only the good workers that had the sense to leave Shawn's employ) to rip out everything and provide me with an entirely new unit. It's been installed by the new company for 3 days and it's working better than ACTs crap has in 6 months. I will ensure that no one in my neighborhood, friends community, or work location ever use this company. The best adjectives to describe this company are shyster, unethical, abysmal, deceitful, and unscrupulous.

Lee Smith does amazing work is friendly and dedicated to providing great work. He truly loves what…read morehe does and has a commitment to excellence. I would recommend him to everyone. Trustworthy, reliable, and committed to excellence is the best way to describe air one heating and cooling.

From the owner: Air One Heating and Cooling has proudly serviced all of middle Georgia for the last 10 years. Call…read morenow for an estimate!

I needed a hot water heater and the plumber was knowledgeable and answered all my questions. The…read morepricing is fair. Install was smooth. No issues.

Another Update for Google and Yelp 8/19/26: Technician…read morefinally showed @11:20am on 8/19/26. Tech called and asked how I was doing and my reply was awful and he proceeds to say that's good. Finally fixed but just waiting for the next outage on this terrible service. Reliable should be called NotReliable. My mother's unit stopped about 3 weeks ago and it took a week and my grandsons great great grandmother's unit went out as well and they won't arrive to her for almost two weeks for repairs. Both were purchased through Reliable so pleeeeeeeease BEWARE. They don't deserve ANY star for their services and customer etiquette is non existent. Another Update: August 17, 2026 My AC has completely gone on out me on yesterday with health issues, an elderly parent in their 80's here, and a toddler grandson. Reliable states that I'm in a rural area and although the feel is like 110 degrees outside, my thermostat reads 98 degrees, we have nowhere to go. All representatives I speak to advises that we're suppose to wait from Sunday Morning on August 16, 2026 until Wednesday August 19th from 8am-12pm to actually breathe. It's okay for us to pass away from heat exhaustion in our home but illegal by law if in a vehicle. Ive politely begged to speak to someone higher and was not allowed. I've called 3 times with no real resolution for this dire situation for my elderly parent and toddler grandson. I also work from home. BEWARE, DO NOT get fooled. I was also advised that I'm in a rural area but keep in mind that they sent a technician out to get me to buy this awful service in that same rural area the very next day with no problem whatsoever. If heat exhaustion occurs, I must sue. I pay on time each month and get regular scheduled maintenance in which they recently completed. Update: Received a call from them after the review stating someone will be out to fix the ventilation in the rooms and their insurance will get back with me soon. 1:30pm Worst service I have ever seen. Spoke with someone almost two weeks after my system installation due to the system being put in my home improperly and flooding my floors walls and ceilings and no one has reached out to me to assist with any accommodations other than a restoration service. I have loud dehumidifiers hooked up to increase my electric bill (not on a generator), I work from home so the noise is a problem, no type of compensation for this huge inconvenience to come home to after returning from a trip to see my home like this with children, hardly any air coming through the vents in my children rooms causing it to be extremely hot during the day and night, and no responses via email from the one point of contact I was given 5 days ago. Floors coming up in bedrooms and hall floor with odors of mold and my kids and I have terrible allergies. I have never seen such worst customer etiquette in my life. I thought I would have cool air in every room and to move in to my next renovation project when returning home. My floors just have never been right since the flood to my home.