Pruett Air Conditioning

2.3 (6 reviews)

Heating & Air Conditioning/HVAC, Air Duct Cleaning

Closed • 8:00 am - 5:00 pm

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Pruett Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Warner Robins, Georgia

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Amanda R.

7 months ago

I recently had James from Pruett install a new AC unit in my home, and I couldn't be happier. From the initial quote to the final walkthrough, the team was professional, transparent about pricing, and very knowledgeable. They helped me choose the most efficient unit for my space without overselling me. The installation was clean, fast, and they left my house spotless. Highly recommend! read more

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Waleed Z.

285

2 years ago

They are extremely rude and misleading. I called them and received a price, as soon as they came they gave me a different price and threatened with collections if I didn't pay their service fee. They tried to bait and switch me to collect more money from me by giving me false information so they can come to my residence. They are extremely unprofessional staff and the lady in the office is the worst. I will never use them again. Stay away from them read more

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Ihop 3.

4 years ago

Unfortunately this company has not stood by their work, nor corrected obvious issues and mistakes. Cheap instilation, cheap products. VERY UNHAPPY! read more

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Sandra H.

5 years ago

Pruett has always done a phenomenal job servicing all five of our locations. They are always professional and quick. We would not use anyone else. read more

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Edd M.

9 years ago

Pruett receives 1 star ONLY because there isn't anything lower!!!! In short, I had them install a brand new system installed from the attic to outside after they convinced me that my current unit, only 3 years old, would cost over $2500 to repair & that it was actually too small for my home. I gave the old unit to someone that was in need of the outside unit & told them of the issues I was having with it freezing up. They had a repair company from their hometown look at it & the only problem with it was actually from the factory. The line feeding freon was actually too small & once replaced, it cooled like a champ! & they are still using it! Shortly after Pruett installed a complete new system, I returned home to find the wall that the unit in the attic was above, soaking wet! Come to find out, when the new unit was installed, they failed to install a bigger drip pan & it over flowed causing the water to leak from the attic. Not only, did they fail to do that but they also failed to install a junction box for power as they are required to! By not installing a bigger drip pan, the water simply overflowed instead tripping the safety switch was not in the proper place due the the pan being too small!!! The tech that inspected it, insured me they would take care of it & apologized a few times for their huge mistake. After dealing with management, which seriously lacks customer skills, they FINALLY agreed to repair the wall as well after correcting their serious mistake! This actually took 3 calls & the threat of a lawsuit before he (the manager) finally agreed. Now, fast forward 2 years. I called them out for a general cleaning & maintenance. I believe the charge was about $75. There were no issues with the unit but felt it was time to be cleaned. The tech had been gone for about 20 minuets when it quit cooling. He returned to see what had happened. The problem was in the attic & would cost $1900 to repair. OR, seeing as I was having this issue, it may be best to simply replace it. Again, a cost of $4500-&5000. I got a 2nd opinion & it was repaired for under $350. It was his opinion that the tech did something seriously wrong when cleaning. Intentionally or accidentally will always be an unanswered question! I can assure you, you'll regret using these CROOKS! I honestly do not know how they are still in business. read more

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Daniel M.

10 years ago

I employed this company the last three times I had out heat pump serviced for regular maintenance. Each time, the service person was courteous, truthful, and seemed genuine. Each time, the service was a complete inspection, and any faults or problems were discussed, and each time there were no issues. The honesty and integrity of the company was the reason I kept them on speed dial for problems that may occur at my home, and I , sadly, recommended them to others. (12,000 civilian and military working force in the Warner Robins area, with a fast growing population, some of whom are young, Air Force folks who won't be in town for only a few years, so THEY need a good recommendation for a company that will be honest, will NOT rip them off with poorly trained service workers.) October, a heat wave struck and the heat pump displayed problems making loud noise with the outside fan, and cooling inside was inadequate, a quick review of past experience, appeared we needed a R-22 check for correct amount, and any leaks. This service person (we'll call him Bobby) 1. NEVER checked the thermostat. 2. NEVER checked with a thermal device to show temperature blowing out of ducts. ( even the most inexperienced HVAC student knows this is a primary troubleshooting checklist). 3. NEVER checked the attic brains of the operation, NEVER asked where it was. 4. 5 minutes outside, came back in with a capacitor which, although old in years, did not show any burning or heat residue. Service person (We'll call him Bobby), said it was a $25 part and for him to install, would be $260 plus the $65 standard service cal , I approved the service, (you can go on the Internet and watch a 14 year old girl and her Grandpa perform the change of a heat pump capacitor), not rocket science, yet involving electricity , since I trusted the honesty of previous Pruett service. He assured me the R-22 level was fine, although it would be another "integrity check of the complete system to check for leaks". Something NONE of the previous Pruett service folks tried to sell, THEY, initially did the 1st 3 steps of the checklist above, and told me the heat pump was low on R-22, told me the price upfront and WE NEVER HAD ANOTHER PROBELM. This time the service person (we'll call him Bobby), after replacing the capacitor proceeded to tell us his life story with the Company, including the fact that he had never been formally trained, "just picked it up as I rode around with the other technicians". Should have red flagged the work then, but again, I TRUSTED PRUETT. Pruett charged me a service call, because, the problem was low R-22,, and the 90 warranty only covered the service they had performed previously. I could see the scam train running off the tracks straight at my check book. Since I was out of town, my wife reluctantly paid the service fee yet declined on paying anything more. I called and spoke to someone we'll call Dave, who answered the phone, gave the short version of the above story, Dave stuck to his guns, wouldn't let me speak to the Manager who he called Jarret, or Garret? I asked him to review our past history and please call me back, because as I told him, having a trusted agent to perform maintenance at your home is something you return to. Never returned my call. So I lost $69, and Pruett could and does care less. Don't use them, you will pay for much more than needs to be maintained, and judging by (we'll call him Bobby) their current service people, may or may not even know what they are doing, so you may pay this week, and two months more, the Pruett truck will show up ready to charge you for needless service while performing maintenance that was unnecessary, and your problem will still not be solved. read more

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More info about Pruett Air Conditioning

100 Constitution Dr
Warner Robins, GA 31088
Directions
(478) 953-4986
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https://pruettac.com

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Does Pruett Air Conditioning take credit cards?

Yes, Pruett Air Conditioning takes credit cards.

From the Business

Specialties

Since 1977, Pruett Air Conditioning has been a trusted, family-owned HVAC company serving Middle Georgia homeowners and businesses for more than forty years. We’ve built our reputation on honest service, quality workmanship, and a commitment to keeping our community comfortable year-round. As a Carrier Factory Authorized Dealer, we install high-quality heating and air conditioning systems designed for reliable performance and affordable comfort, and we proudly service all makes and models of HVAC equipment. We also offer 24/7 emergency heating and air conditioning repair when you need fast help most. Our technicians are EPA and NATE certified, ensuring every installation, repair, and maintenance visit meets the highest industry standards for safety and efficiency. At Pruett Air Conditioning, we understand that trust takes years to build and only moments to lose. That’s why we stand by our word and stand behind our work with a 100% money-back guarantee. Your comfort, satisfaction, and peace of mind are always our top priority.

History

Established in 1977.

Pruett Air Conditioning has proudly served Middle Georgia since 1977, building a reputation for dependable service, honest communication, and quality workmanship. What started as a local, family-owned business has grown into a trusted HVAC provider for homeowners and businesses throughout the region. For more than forty years, we’ve remained committed to helping our neighbors stay comfortable year-round with reliable heating, cooling, and indoor air quality solutions. Our success has always been built on strong relationships, skilled technicians, and a dedication to doing the job right the first time. At Pruett Air Conditioning, we believe trust is earned through consistency, integrity, and care for our community. That’s why we continue to stand behind our work with a 100% money-back guarantee and a promise to treat every customer like family.

Meet the Business Owner: Jarett D.

Family-owned HVAC company serving Middle Georgia since 1977. We provide reliable heating, air conditioning, and indoor air quality services with a commitment to honest service, quality workmanship, and customer satisfaction.

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Ducky's Duct Cleaning

(1 review)

Technician was very friendly and presentable. Explained the entire service and the requirement…read more Example was there was a fog process to decontaminate the air and atmosphere in my house. The process took around 2 hours for all my ducts and fogging. I am very concerned of the HVAC system cleanliness and ducts were not excluded. When I hired Ducky's it was by the initial reviews. Spoke to Dave and he was very friendly. His machine is heavy and would require more time if you have a two or more story home. The air quality was phenomenal upon entering my home after cleaning and fogging. It was like standing on a mountain top and breathing fresh air. Amazing difference!!!! Definitely recommend this service for all homes.

Total Comfort Cooling & Heating

(9 reviews)

If you were used to have a good technician from TC come out, be aware they have now merged with…read moreACS. In the last 4 years it looked TC could not keep their good technicians, but I was lucky. Not so with ACS. Thankfully the second time around I had a familiar face from TC. But I have a back-up on the ready.

Have used this company for about 10 years. Gr response time and PM work. I have multiple units and…read morethey all run well

Hurricane Group - Cumming

(16 reviews)

We had some sort of allergic reactions lately and friends told us to check out ductwork, we called…read moreHurricane Air Duct Cleaning and from the quick scheduling all the way to the professional team we give them 5 stars. They showed us the dirt in our ductwork and they showed us it cleaned after. They left our house smell fresh and clean. Hurricane Air Duct Cleaning are the best company out there. Definitely recommend to our friends and family!

Ido did a great job with his team and I will call them again when needed. Appreciate the help!read more

Peach State Dryer Vents & Air Ducts

(16 reviews)

I was able to schedule an appointment within about a week of first calling them (on a date that was…read moreconvenient). I was given a 3-hour window when they would show up, and they arrived within the first hour (and were done in just over 2 hours). The crew (2 guys) was very efficient. They explained the process and answered any questions. Then they proceeded through the house, connecting the large vacuum hose via the furnace and using a compressed air hose to blow off the dirt and dust for removal. The final phase was the additional dryer vent clean-out. This was complicated slightly due to the piping layout in our walls, but they managed it. I thought the pricing was in line with other companies. They had positive reviews online, and from our experience we would hire them again.

Julio and David were great. I thought I just needed my vents cleaned but it turned out the ducts…read morewere not up to code and could cause a fire. They came back out and replaced what needed to be replaced. They were clean and straightened up behind themselves. Both were very nice. We will call them when we need our vents cleaned in the future.

Peach Home Service

(18 reviews)

Buckhead

I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.

He kindly explained well about the systems and provided us very nice cleaning service!read more

Air Duct Cleaning Team

(2 reviews)

My air duct cleaning has not proven to be effective. I would look for more proven companies to…read moreclean your ducts.

From start to finish this was a pleasurable experience. The technician contacted me within the…read moregiven window and informed he would arrive within 30 minutes. He communicated throughout the entire cleaning process so I was informed about what he was doing, when to schedule the next cleaning and offered updates on what he was finding along the way. Very reasonable price for the work done and look forward to recommending this business and utilizing their services in the future.

Air Clean Technology

(1 review)

ACT cleaned the ducts fairly well. However, the heat pump was not replaced flush against the…read morefoundation. There are big gaps on each side that will allow wild animals entry under my home to live and do damage. The owner of this company will not take my phone calls. I texted him with the complaint and photos. He responded with texts that said the heat pump was like that before work began. That is not true. I have photos and eye witnesses to prove it. The estimate sheet said "Satisfaction Guaranteed." I am not satisfied. Since he is not willing to fix this problem, I need to hire someone else to do the work.

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Air Conditioning Service & Repair - Duct Cleaning - Air Duct Cleaning - Heating Contractors & Specialties - Furnaces-Heating - Air Conditioning Equipment & Systems - Heating, Ventilating & Air Conditioning Engineers - Cleaning Contractors - Dryer Vent Cleaning - Ventilation Cleaning - Construction Engineers - Professional Engineers

Kwik Dry Total Cleaning

(1 review)

This is the most hard-working company I have came across in the area when it comes to getting your…read morecarpets clean and your venting ducts cleared and cleaned. Best experience I've had with a home maintenance company in the area. If you're using Stanley steamer, or some other big corporate company you're missing out.

From the owner: Residential and Commercial / Carpet, Air Duct Cleaning and Wood Floor. Warner Robins, Macon. Call…read moreor visit our side for book services.

Brian Welch Heating & Air Conditioning

(5 reviews)

Very bad experience. Tried to charge me twice within a 30 min. period of air working and breaking…read moredown again. I contacted the Attorney General, but was unable to get my money back because lies were told. I was told (by Tony) that if it goes out, to take a screwdriver and press on a part that he was showing me! Eventually The air was restored but went back out. The tech, Tony got loud with me on my porch in front of my neighbors because it was less than 30 minutes that his repair work failed and I had called back. Brian came out to repair it again and brought an attitude with him. I found a reliable and respectful company.

My home had been without power for a while, and once it came back on, my unit was only blowing hot…read moreair. Brian came through on a Sunday to get everything back up and running. He was professional, efficient, and got my AC working again in no time. I truly appreciate the quick response and quality service. Thank you again, Brian -- you saved the day!

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Donald B.

7 months ago

We had a new HVAC system installed by Pruett Air Conditioning 2 years ago. We've had annual maintenance by Pruett and this year noises. James and Greg completed our maintenance and inspection, then called in Wyatt and Bailey from the install team, who discovered issue with ductwork metal flexing. These gentleman were professional, kind and listened to our concerns and ultimately resolved our noise issue. Again I would like to thank James, Greg, Wyatt and Bailey for their diligence and commitment in ensuring that their customers are heard and satisfied with their services. I highly commend and recommend their services. read more

Dan P.

7 months ago

Called Pruett when our AC went out and they got someone here fast. The technician showed up on time, was super polite, and actually took the time to explain what was going on with our system. What I appreciated most was his honesty. He didn't try to sell me a bunch of stuff I didn't need - just told me what the real issue was and gave me options. Fixed everything quickly and the price was fair. It's rare to find a company you can trust with this kind of work, but these guys are the real deal. Already gave their number to a couple neighbors. I can't think of an AC company I would trust more to do work at my home. read more

Matthew E.

7 months ago

Pruitt Air Conditioning in Warner Robins and in Eastman does business the right way. I've had to call them more times that I've wanted for various issues at my home and they always deliver. And recently my mom had to use them at her home in Cochran and they were able to get her unit back up and running in a very short amount of time. Pruitt provides quick service, the technicians are knowledgeable and courteous, and they do quality work. If you have issues and need your HVAC serviced, repaired, or if you need a new unit, call the man and let Pruitt do it. read more

Jason M.

7 months ago

Pruett installed our unit almost 20 years ago. We are happy to invest in the yearly service visits that keep our AC functioning as good as possible. I trust their crew around my family (they've always been gracious to both of my curious sons). I trust their assessment of what work needs to be done. We will use Pruett when we need to replace this unit in due time because I find my money well spent with them. Their pricing is upfront and honest and the work is good. They are a vital part of our family as they keep us comfortable year round in our home. read more

Ronda M.

7 months ago

Our heater went out this morning and it was freezing in our house. Since the unit was just put in last year, I called Pruett and let them know. I was told they would call me as soon as a technician was available. 10 minutes later someone was on their way. Ricky came out on short notice and got us up and running again. He was so nice as we're all of the people that installed it last summer. Ricky said it was just a blown fuse and an easy fix, but he didn't leave until he knew for sure it was working. We're forever customers. read more

Mickie M.

7 months ago

I was having an issue with my heat and called Pruett. They came out the same day and gave me a repair price and since my unit was 20+ years old a replacement price. I decided to go with replacing my unit & within 2 days I had a brand new unit. My electricity bill has decreased and my family is comfortable! All the guys were great and the Customer Care Coordinator was extremely professional and kind. I won't use another company. Let Pruett ALWAYS do it! read more

Clay C.

7 months ago

I have been using Pruett Air Conditioning since I moved to Houston County in 2009, and they have consistently been excellent. Their pricing is fair, their work is done right, and they always make sure the customer is satisfied before they leave. What I appreciate most is straightforward feedback without any upselling or unnecessary replacements. Pruett Air Conditioning is a company you can trust and I highly recommend them. read more

Barbara H.

7 months ago

I requested information on an Air Scrubber unit for our home! technician James Arnold came right out with a portable unit and set it up! We kept it a week and were explained about the whole house unit that connected to air unit. We were given all good information on the unit! The price for unit is very affordable! Thanks Pruett Heat and Air! Barbara Wadsworth read more

Ozie D.

7 months ago

Customer service (mickie) was great. Got technician out quickly to handle problem. Technician was well trained and very knowledgeable. Was very efficient in installing new ac. Bobby was very polite, professional and handled the job very well. All involved with installing system and service are all professional people. Thank you. read more

Thomas S.

7 months ago

Fantastic service! These guys had a sense of urgency that made his feel comfortable when it came to getting out AC up and running. The dispatcher was great, the tech that came out was super transparent when laying out all of our options, and the install of our new system was very smooth. Working great 4 years later! read more

Linda H.

7 months ago

Called to have duct work inspected. House was not heating properly. Bobby came out and immediately found the problem. Repaired my duct work in a very timely manner and cleaned up everything. Very kind and courteous. Highly recommend him. Electric bill is already showing improvement. Definitely worth the price. read more

Barry F.

7 months ago

Pruett is always on time and super professional. The work is done right the first time, every time. No upsell nonsense. I really appreciate how they treat you like a person, not just another service call. If you want your AC fixed or installed properly without any headaches, these are your guys. read more

Hunter G.

7 months ago

We discovered our air conditioner went out one afternoon during a Georgia heat wave. 45 minutes after reaching out to Pruett we had a technician at our house diagnosing the problem and getting our air back on. The price was very reasonable as well. Would recommend Pruett every time. read more

Cassandra P.

7 months ago

James is amazing. He was straight to the point and made sure I understood what was going on with my unit. He was not pushy or trying to upsell and as a single woman I greatly appreciate that! If you are looking for trustworthy technicians, James is one of the good guys. Thank you! read more

Roger V.

7 months ago

Ricky H is AWESOME. Super knowledgeable, professional and personable. He listen to our concerns, troubleshoot and diagnosed the problem and gave me honest feedback about my repair options. Would 100% recommend Pruett AC and Ricky H. Will be using them for all future calls. read more

Warren P.

6 months ago

I used Pruett to seevice my unit bc it failed to start. Bobby came out and was able to get it up and running. Although my unit is 22 years old i was not forced with the purchase of a new one, but was given a choice. Thanks Pruett I will use you again if needed in the future. read more

Brian J.

7 months ago

Great team, serviced our units for years at multiple different homes, even fully replaced a unit for us. When you find something that works and delivers value, you stick with it. I would highly recommend to anyone needing service. read more

Dee B.

7 months ago

James did a great job fixing the problem. He was knowledgeable, professional, and took the time to explain what was going on. Everything was fixed quickly and works perfectly now. I would definitely recommend him. read more

Hannah J.

7 months ago

Had a great experience with technician James Arnold! He was friendly, helpful, and explained things clearly. Quick service and no hassle at all. 10/10 recommend! Response time and service was very quick! read more

Jacob C.

7 months ago

Best AC service in town. After having a really bad experience at another AC service in town- Pruett came in and cleaned things up. Super impressed with their professionalism and attention to detail. read more

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Pruett Air Conditioning - hvac - Updated September 2026

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Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

Ricky Heath

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I requested an estimate from this company for a new AC unit for new construction. They did show up…read morewhen scheduled yesterday and called this morning to say they don't handle new construction installation. Good thing I have called other places.

Very professional. Very expensive! Nice technology on media and communication. Production look good.read more

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Call Rhodes Mechanical first for ALL your AC & Heating needs - Great customer service... Great…read moreprices... Great Combination !!! Highly Recommend !!!

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I have used Hill's for four HVAC jobs in the last three years. Mr. Hill is a remarkable technician…read moreand always gets the job done promptly and economically.

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I used Keadle heating and air to service my 3 condos and they were very responsive every time…read more The girls in the office are wonderful to work with also.

I called Keadle at 9 AM on July 4th. They stated that it would be $249.00 for them to come out and…read morelook at it. With no guarantee as to when they would get here. I am a regular customer who has had several calls and annual service. I know how much overtime costs. A reputable competitor agreed to come out. The charge should be $79.00 for troubleshooting.

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I did not have a good experience with this company at all. The technician who came out was…read moreextremely rude and unprofessional. I originally called for a diagnostic, but they went ahead and did additional work without my permission or even informing me -- and now I'm stuck with an expensive bill I never agreed to. When I asked questions to understand what was happening, the technician kept brushing me off, saying "we just have to go," and wouldn't explain anything until I insisted, as a paying customer, that I deserve to know what's wrong with my unit before they leave. Even then, the explanation was vague and the attitude remained rude. When I brought up my concerns to the owner of the company, he was also very dismissive and showed no interest in resolving the issue. Instead of listening, he threatened to take us to court if we didn't pay the bill. And now, simply for asking questions and advocating for myself, I've been placed on a "do not service" list. This was an extremely unprofessional and upsetting experience from beginning to end. I would never recommend this company to anyone.

Very pleased with the professional service provided by M&W heating and air. The appointment was…read morescheduled and the technician was running a little behind schedule. He kept us informed of the arrival time and completed our service quickly and provided detail information as to what was done. Great job will refer any time.

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