I've been here a few times and the lady who owns it is very condescending. Toxic is the word to describe the vibe we have whenever we pass the store on the way into town. read more

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They never have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot. read more

I was doing some early Christmas shopping and looking at getting my wife a power drill. The staff was very helpful showing me the craftsman's, Black & Decker, Dewalt and Milwaukee models. I am very detail oriented and the staff provided good information I settled with the Dewalt 20 volt cordless drill and I can not wait for the smile on my wife's face Christmas morning when she opens this gift Many thanks Rick read more

I want to support local, family-owned businesses. That's why I'm willing to pay three times as much compared to a big box store, and keep my spending local rather than have it go to Bentonville, Arkansas. However, what I also DON'T WANT is the owner's political opinion to go along with my purchase. So on Saturday Dec. 10, 2016 I was annoyed to see a "SEND HILARY TO PRISON IN 2016" bumpersticker prominently displayed behind the cashier. I asked the clerk if the store always advertised its political opinions like that and he answered, "I dunno. I only work here part time." There's a reason why salesmen used to wear lapel buttons with pictures of both candidates during campaign season. read more

I've been here twice before and each time I got in and out pretty easy, but that's because I knew exactly what I wanted/needed. Today, I tried to buy some industrial strength adhesive for a piece of my bike that is loose. The woman (first time meeting her) told me she is not a bike store and she can't help me. I told her I needed adhesive or anything to just make the metal piece stick to a plastic piece. She again told me to go to the bike store and then told me whatever I need, she doesn't have (a hardware store without adhesive? I found some at CVS). I thanked her for her time, and she just turned around. No smiles, no thank yous, no leads to a good bike store, just a pretty much a vibe of "get the hell out of my store, I don't want be bothered by your bicycle." I will not be returning to this store even though it is a 2 minute bike ride from my house. read more

Cute little local old-school hardware store. Good alternative to the Home Depots of the world. Tools and trinkets for all your minor repair and project needs. Friendly prompt service--the guy led me to the correct light bulb so as to not burn my apartment down like I was apparently trying to do. I also got some wrappy tape (pumbing tape?) to try to make my showerhead stop spraying off into the breeze. Got some keys made too. read more

This is a nice store, with great customer service and wide assortment of products. I have bought from Kryston, planting soil, cleaning products, gardening shears, some tools, light bulbs, a fire alarm, and made an extra pair of house keys for my husband. They have always been kind. read more

We simply love having this hardware store in town. As a do it your self-er, this store has always had exactly what we needed plus the owners are ready and willing to give their knowledgeable advice. The store is well organized, and you can be sure that if they don't have it, it can be ordered. Need copper tubing cut to a certain length? They can do it. Need help deciding which wheelbarrow or shovel to purchase? They can take you through the pros and cons of all of them. And when all is said and done, they will help you get all your purchases to your parked car. I know of no big box chain store that can provide any or all of these services. read more

Always helpful and knowledgeable! Much nicer than a big box store for personal service

Best hardware store in the area. The owners are incredibly knowledgeable and helpful, and the prices are great. They won't try to sell you some expensive fix you don't need, and will walk you through step-by-step instructions for any project you could think of. This is what a local hardware store should be. read more

The folks at Kryston's are very helpful. Whenever I am working on a do it yourself project, I always come in and get excellent advice. This is the kind of thing that you can never get at Home Depot! read more

A real hardware store. Able to answer your questions, knowledgeable, friendly and helpful. A Summit jewel.

I could not be more satisfied with the service and advice. Steve walked me though the steps for refinishing our front door. It turned out great. The prices may be a little higher than Home Depot, but you can't get high end paint/refinishing supplies there either. He also cuts glass and is a real professional. read more

Would not recommend this store due to lack of customer service and pricing. The hardware store on the other side of town (Park Avenue) was much better. read more

We always find what we need here and the sales help is professional and knowledgeable. They carry harder to find items like copper and brass wire of different gauges as well as seasonal items like Christmas lights. Help keep the neighborhood stores going. Shop local!! read more

Been to this store a few times. Never again. The woman who runs this store is down right rude and nasty. Does not know how to treat a customer. Rather deal with Home Depot even though I hate big box stores read more

This is really a paint store (an excellent one) that also sells hardware. They know a ton about painting; when you talk to them you are getting free painting consulting. They have a small but carefully precise selection of stuff that you need for painting. I made this my first choice for paint after having gone to home depot first, ending up in trouble and then coming here where they bailed me out with good advice and products. Only downside there is that if you are looking for Benjamin Moore, they don't carry it (I think they used to). Go here for advice and the right primer and other supplies though. They will understand. It's also unbelievably convenient to have a paint and hardware store right in town. Of course their prices are higher than the big box stores. I think it's absurd to complain about that-- their costs are way higher, and convenience counts for a lot. In general I disregard any negative reviews based on friendliness of the staff, since that is actually not that important to me (do they have what I need? can I benefit from knowledge I don't have? Is the food good? I care about this much more than whether the staff is cranky on a slow Thursday afternoon). They can be a bit prickly if you come in and act like you know what you're talking about when you actually don't (painting properly is actually not as easy as the Home Depot commercials make it out to be). Own up to your ignorance and pearls of wisdom (and knowledge) will be given to you for free. As a hardware store their selection is decent, not huge. Don't come here for a Hilti nail gun, but if you need a plunger or light bulbs or carpet tacks or a specific nut and bolt, or a key made, they've got it, and you don't have to get on route 78 or 22 to get there if you are a Summit resident. It's also nice to have something that's now a rarity-- a true family owned, neighborhood store where they know their stuff. read more

From having keys made to matching paints to picking up salt for my water softener or any number of odd items that a nearly 100 year-old house may need, Kryston's has been my go to hardware store for over 20 years. The owners have been very helpful over this time, even helping me figure out the supplies needed for a Cub Scout craft project (making chess boards). They don't have lumber or sheetrock, but they have a wide variety of quality staining and sealing products and practically every type and size of nail or screw. They fix screens and glass windows. They also have a snack spot dedicated to the memory of their young son Scott, who was a welcome fixture at the store until his demise. A true neighborhood gem! read more

Staff is super-friendly and helpful. Went here looking for a light bulb and someone noticed us as we came in, asked us what we were looking for and rang us up. read more

Very friendly staff. Always helpful. Great advice on how to fix things.

This is a nice hardware store. The staff knows their stuff and is helpful. If they don't have what you need they offer suggestions of where to find it. It you are buying something really heavy they have you pull up in front of the store and they load it into your car. They are also great at mixing paint. Shop here. read more

I have been there twice and the service borders on rude - it is definitely rushed. I would rather go to Home Depot where there are more options and the service is actually better. read more

Like other things in Summit, get ready to pay more for most items. If you have a car and time, go to Home Depot. The staffs or owners are not that friendly but I'm from NY so that doesn't bother me much. However, it would be nice to see welcoming smile, wouldn't it? read more