i bought a 4 burner weber grill that they delivered put together.there were problems and they came…read moreto my house 2 times to fix the problems no charge .thanks to manager john-p.s price was the same as home depo yet less because they assembled it and delivered it

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

They are the best! They take all the time you need to help with your project and you can return…read moreanything if it doesn't work. No questions asked. I hope they can outlast the pandemic - I would hate to see them leave.

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Great local hardware store with excellent customer service. I came here because I recently moved…read moreto town and needed Benjamin Moore paint. They had different types of paint at reasonable prices. They also have the ability to match colors if you bring in a flat solid piece for comparison. Will likely be back to check out the Hunter Douglas window treatment options when the interior designer is in. She is only available a few times a week at a limited hours.

Went to buy paint today, and the young boy behind the counter was less than helpful. I sure felt…read morehe didn't want to be there. I returned later to get another can of paint and the same idiot waited on me. Too bad they can't hire people who want to be there and understand that their attitude determines there success. I will never go there again, and will share my experience with my patients!!

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Great product selection and knowledgeable counter people, BUT they don't take returns. The…read moresalesperson said "the boss told them to try not to take returns". I don't know what this really means. If you are a pro who buys multiples of item for a job and then return what was not needed, or a homeowner you might be better served by Home Depot or Lowes who typically will accept returns up to 90 days.

I have worked with Hanover Supply for 25 years. This family-owned company operates with class,…read moredistinction, and exceptionally high ethical standards. Their SERVICE truly sets them apart in the industry. You deal directly with owners--people who care--rather than a faceless corporation. They are people who own a corporation, not a corporation that owns people. With over 100 years in business, their experience shows. My only wish is that they had more locations. Highly recommend!

Working with Zaiir has been an exceptional experience from start to finish. As design enthusiasts…read morewith a clear vision for our home, we deeply appreciated Zaair's patience, professionalism, and deep knowledge of RH's offerings. He listened carefully to our ideas and provided thoughtful, aligned suggestions that elevated our aesthetic without ever feeling pushy or off-track. What stood out most was how easy and enjoyable he made the entire process. Zaair was never rushed--he gave us the space and time we needed to make decisions while always being available with helpful guidance and follow-up. His eye for design and understanding of our taste made him a true partner in bringing our vision to life. We're excited to continue working with him as we move into designing our outdoor space. If you're looking for someone who brings expertise, patience, and a collaborative spirit to the table, ask for Zaiir--you won't be disappointed.

Decent store, with some amazing pieces. Well designed too-but sometimes the quality doesn't match…read morethe design/value side of the equation.

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.