I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

I love this place. There are a lot of hardware stores in this area, but at this place, the…read moreemployees go out of their way to provide advice. That's really important when most shoppers are ambitious, but relatively clueless about most home CONSISTENTLY THE BEST HARDWARE STORE IN THE AREA. They have everything and go out of their way for you.

i bought a 4 burner weber grill that they delivered put together.there were problems and they came…read moreto my house 2 times to fix the problems no charge .thanks to manager john-p.s price was the same as home depo yet less because they assembled it and delivered it

Their online hours say 5pm. Was in the store at 3:40 with my husband to pick up paint, but the line…read morewas long with 5 people ahead of us picking up multiple gallons of paint. At 4:10 the manager walks past us (as he helps a woman take out 4 gallons of paint to her car) and says to us "I'm not mixing anymore paint! We were supposed to close at 4!!" One of his coworkers looks at us and goes "I know you guys were waiting but he won't mix paint for you since he's the manager". I literally look at him and go but we were here early- why would he think we just walked in (the line wrapped around their paper towels and fertilizer bags)? We spend a lot of money shopping local, but his absolute rude attitude was completely uncalled for and unjustified- will not shop here again. We'll be giving our business to Berkeley Hardware for Benjamin Moore paint going forward.

i gave them 5 stars...previously mcgraths hardware store from the 1980s this is a great local…read morehardware store with an excellent staff who are very local to the area....

What a rip off! I've been buying from this lumber yard for over 40 years. I've had a house account…read morefor that long too. Dryers bought it about ten years ago. I recently needed to pick up some pressure treated lumber. They were close to the job so I chose to go there. They sold me 2x8x12's at the counter. When I got to the yard to pick them up I was told they don't have them but they have 16's. I jokingly said can I bring the 4' of waste back? I just received the invoice for the adjustment. Over twice as much more for waste!! I called the owner to speak with him about an adjustment. He told me I shouldn't have bought them. If the guy inside said we don't have them I would have gone someplace else! Never in my widest dreams did I think someone would charge me twice as much for something I cant use. Your inability to stock your yard properly should not cost me. I'm Done doing business with you!

Great local lumberyard with everything you need. Beautiful showroom on the second floor. And…read moreunderstand the value of doing things right for the homes in our community. I would definitely recommend.

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

My neighborhood hardware store for decades. Even though they're allied with True Value you always…read morehave the experience of shopping at a locally owned mom and pop store. Generally you can find parking in the lot next door; if not there is another town lot a block away. I've always had terrific customer service at Bunchers!

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!