They did good work once they started. They had multiple jobs going on so there were weeks we didn't…read moresee or hear from them. The finished product is fine. Good materials. Nice choices of flooring. Staff communication could improve amongst themselves and with clients. Overall the product is four stars and I would use them again just be prepared for delays in communication. Prices were high for material and labor.

Update- Britton called me and we discussed the miscommunications I had with the other employees. We…read morerealized where the misunderstanding was and he gave me a refund for the unnecessary work that was done. I felt heard and valued. Thank you so much, Britton!

We used shepherds to replace all of our flooring except tile in our house. They were professional,…read moretimely and fixed any small issues we had. Very friendly and good price. Would use them again!

Started off with a good experience with Shepherds, but by the time installation came, it turned…read morepretty sour. The tile guy, Trenton(?) was awesome, but the carpet folks they sent took many shortcuts and left an atrocious mess. They also ripped out all of our baseboard because they "misunderstood" us when we told them not to. In addition, they didn't level out our living room adequately, which Shepherd's tile guy agreed. In our formal room, they did not finish the carpet transition properly, and the carpet began lifting a few hours after they left. Their carpet installer refused to acknowledge any issues. Shepherds then sent Trenton back, who is their tile guy, to fix the carpet issue. He mentioned that the way in which the carpet guys over-stretched the carpet would be an issue within the year, and he was right. We are now experiencing lifting of the carpet at the edge and it is beginning to destroy the carpet. It has been only a year. We will be seeking out options to remedy this experience.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

Jay Holmstead and his crew renovated the exterior of our Lehi home. Siding and trim, soffits,…read moregutters, column reconstruction, front door staining, and painting. They began and completed the job on schedule. Cleaned up after themselves every day. Made sure that we were satisfied with each day's progress. Even made changes that we suggested mid-project. We couldn't be happier with the construction process and results. Great workmanship. Courteous, attentive, and reliable workers. Jay personally went beyond what we expected from a general contractor in reviewing the process, setting expectations, and making design and painting suggestions. We can recommend Holmstead Construction without reservation.

He did a Great job on our couch. He made it look like brand new and amazing service! I will…read morerecommend him 100 %.

The service that I received was second to none! From start to finish I was extremely impressed with…read morethis company. The scheduling of cleaning was really easy and user friendly. Blake showed up right on time and was very friendly and polite. I am a tool guy so I had to nose around his van and eye ball what he had. The equipment that he used was immaculate and neatly stored away which told me from the get go that he cares about what he is doing and the services that he offers. (In my profession how someone take care of their tools and equipment says a lot about the person using them. Which at the end of the carpet cleaning only reaffirmed what I had thought when I was looking in his van.) As Blake was unrolling his hoses and setting up I was inquiring about the processes that he uses and he was more than happy to explain everything to me. Once Blake fired up his carpet cleaner he got down to the business at hand. He made our four year old carpet that I have only ran a vacuum across once or twice a week look like new carpet was just installed. I will definitely be recommending his services to my friends and coworkers. Also when he was finished he gave me a complementary pineapple which I will be enjoying for the next few days as a snack. (Review written by my husband, Bradley)

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.

I highly recommend RDL Drywall. They did an excellent job repairing the drywall in our garage and…read morerepainting it. They worked fast and got the job done when they said they would which was much appreciated. The owner sent me texts each evening updating me on the progress of the job and telling me when they'd arrive the next day. We live in Sandy, Utah.

Avoid this business. Their install quality is terrible, there are multiple spots where there are…read moregaps between the planks. I'm still finding small ones everywhere. It took them months to come fix the biggest one and, when they came back, they wrecked a wall with the pry bar they pulled baseboards off with and scratched paint on the wall and baseboard. When I asked about repairing their flawed install in the first place, Travis was downright rude. Avoid the hassle, go somewhere else.

Best prices on carpet and LVP in Utah county. Very helpful team and easy to work with. Just off of…read morestate street in Lindon.