we had an emergency, wife mother was in hospital and our baby did not have passport and my wife…read morewanted to fly out by sunday. We went there on prior thursday and lady promised we would have passport back before sunday and she kept her word. I met the owner personally in wiilliamsburg on saturday night and got my daughters passport and now my wife made it to mexico on sunday. I vouch for these people. 646-683-4036. Their word is trust and honor.

This place is clutch. ..the government told me not to go thru a third party they will rob…read moreyou...never trust the government. Passport in 5 days in your hands.Great Service!!!! On my way to Jamaica!

Excellent customer service and speedy result! Was helped by Judy who was so sweet and helpful and…read moreextremely caring. She called me on a holiday to say she would be in the office and I could pick up my passport. Fees are steep but worth every penny.

They did refund me after contacting them regarding an issue with Rush My Passport. Took some time…read moreto get someone to answer but hopefully they are looking into that. Refund was quick and they followed up

I am so thankful to EZ Passport. They provided excellent service and made the whole process a…read morebreeze. They really get the job done quick and smooth. An absolute pleasure to work with. I have, and will continue to recommend.

Worst service ever. I kept calling these guys and they just say call tomorrow morning and without…read moreeven finishing the sentence they hang up the phone

Came in today to do passport pix, & Bryon assisted. He was okay, he upell my hubby on getting AA…read moremembership. He got it. I asked him questions about it he was stuck, mine up i used to work in car industry. So he should had explained if I break down & I call AA will they come out for me. I was testing his knowledge. He was hesitant. Right he didnt know. I told him no they will not. I signed up just to give him a sell. I told him u need to explain urself better. Anyway., I might come back.

Hubby lost wallet today and we walked in to get an interim license and also to return license…read moreplates. The staff was very pleasant. We explained he drives for work and is was necessary to have the interim license immediately. The staff was very understanding and cordial. The representative explained we would need to wait for the appointments to be assisted first. Fortunately, we were in and out in less than 30 minutes with all transactions completed. The space is very clean and streamlined. Management must be very nice because all the staff we saw looked happy and approachable. The representative who assisted us was very knowledgeable, helpful and pleasant. He was very compassionate when hubby explained he lost his wallet. We've been AAA members for many years and this membership pays for itself. Tons of perks. Excellent service with compassion and a smile! I love this location!!!!