This is the worst property management company i have ever dealt with. personal safety is not a…read moreconcern of this property management. signing a lease with this company, was the worst decision I have ever made when it comes to renting a rental property. .

Luke was amazing while helping us with a VERY quick sale of our home and land and negotiating the…read morepurchase of our new home. Both deals were completed and closed in less than 30 days! He always has time for questions, and concerns and knows all the ins and outs of the area and market. In addition he is also very friendly and kind. If you are looking to buy or sell Luke should be your #1 choice.

Luke has been my realtor for two different properties; he found us a fantastic family home a couple…read moreyears ago and worked hard to get our offer accepted in a very competitive market. The last property we purchased was an investment property that Luke found specifically for us and when there was a curveball thrown at us from the bank with a change in interest rate, Luke pulled all the strings to keep the deal in tact and everyone happy. We ended up getting the original interest rate along with a fabulous investment property that rented as soon as it was on the market. I can't recommend Luke enough as a realtor; you can count on him to be ethical, honest, and always looking out for his clients.

We have been renting from a version of this company for 3 years. They have changed their name and…read morepolicy multiple times. We have had some issues with communication which is further complicated with their call center and third party position. I was contacted from my last review and the operations manager was very helpful and understanding. She was able to find a solution promptly, which I appreciate. To any renters, make sure to read your lease carefully, and ask questions. To pure, all of you rental management companies need to go back to paper leases and actually talking with your tenets. Everyone has different needs and using blanket policies along with less client interaction will inevitably lead to miss-communication, miss-understanding and misplaced anger.

Horrible and unethical practices. This unprofessional operation is an absolute nightmare. Epic…read morefailure Is an understatement. They deserve negative 5 stars if it were possible To rate that low. No communication between property owners and office staff. Rude and hostile treatment and passive aggressive behavior from Operations manager. Absolutely disgraceful! Please look elsewhere Do not do business with this bunch. Save yourself the headache.

Never had a problem with them, I get my rent money every month and dont deal with the tenants…read moreunless there is a maintenance issue. Cozy only collects my rent and I do everything else, even credit check and lease typing Communicating with them is only through email but that is ok with me and since I am close to tenants I see how they take care of units when I go to replace air filters quarterly. They dont manage my property, they just collect rent and I dont pay anything neither the tenant unless they charge to credit card but that has never happened. Money is deposited into bank account and I dont have to remind tenants rent is due, Cozy does that for me and thus I am a happy camper

I hired Cozy Home Rental Management to manage a small home that I owned in Montara. I have…read moreattempted to contact this company since June 2013 with no satisfactory response. The property that I own was rented in March 2013. I have received no monthly rents. On July 30, I saw on the Cozy Home Rentals website that my property was once again listed to rent. I had not heard that the renter had left or been evicted as required by the contract. I went to the property on July 31. The house was unlocked and the interior was wrecked. The damage included stains on carpet in living room, carpet missing in bedroom, missing window screens, broken glass in windows, trash through out house, dog feces in second bedroom, filthy stove and refrigerator, unmowed yard, non-working shower, missing faucet from shower, missing medicine cabinet, gaping holes in walls, plumbing pipes missing to shower. I had to throw out the refrigerator because it was full of flies and the odor was terrible. I had to spend $7,000 to repair the damage to the property. I contacted the company owner on more than 12 occasions since June 27. I have spoken to Kim Hilgenberg or Michael Michener, co-owner on 3 occasions. They made promises to me and have yet to fulfill any of these promises. I am owed rent from March 2013. I have received no monthly statements from Ms Hilgenberg since July 2012. The property management company did not check references prior to lease as stated in the contract. I checked the Shawnee District Court website and was appalled at the number of court cases filed against the person that Cozy Home had rented my property to and against the property management company. I wish I had done some simple research before I hired this company. They will keep money owed to you and laugh all the way to the bank. She will blame the renter instead of herself. Don't be fooled as I was.