Never had a problem with them, I get my rent money every month and dont deal with the tenants…read moreunless there is a maintenance issue. Cozy only collects my rent and I do everything else, even credit check and lease typing Communicating with them is only through email but that is ok with me and since I am close to tenants I see how they take care of units when I go to replace air filters quarterly. They dont manage my property, they just collect rent and I dont pay anything neither the tenant unless they charge to credit card but that has never happened. Money is deposited into bank account and I dont have to remind tenants rent is due, Cozy does that for me and thus I am a happy camper

I hired Cozy Home Rental Management to manage a small home that I owned in Montara. I have…read moreattempted to contact this company since June 2013 with no satisfactory response. The property that I own was rented in March 2013. I have received no monthly rents. On July 30, I saw on the Cozy Home Rentals website that my property was once again listed to rent. I had not heard that the renter had left or been evicted as required by the contract. I went to the property on July 31. The house was unlocked and the interior was wrecked. The damage included stains on carpet in living room, carpet missing in bedroom, missing window screens, broken glass in windows, trash through out house, dog feces in second bedroom, filthy stove and refrigerator, unmowed yard, non-working shower, missing faucet from shower, missing medicine cabinet, gaping holes in walls, plumbing pipes missing to shower. I had to throw out the refrigerator because it was full of flies and the odor was terrible. I had to spend $7,000 to repair the damage to the property. I contacted the company owner on more than 12 occasions since June 27. I have spoken to Kim Hilgenberg or Michael Michener, co-owner on 3 occasions. They made promises to me and have yet to fulfill any of these promises. I am owed rent from March 2013. I have received no monthly statements from Ms Hilgenberg since July 2012. The property management company did not check references prior to lease as stated in the contract. I checked the Shawnee District Court website and was appalled at the number of court cases filed against the person that Cozy Home had rented my property to and against the property management company. I wish I had done some simple research before I hired this company. They will keep money owed to you and laugh all the way to the bank. She will blame the renter instead of herself. Don't be fooled as I was.

I am a property owner that has hired Balanced PM to help manage my rentals. My overall experience…read morehas been positive. Grace has been very accommodating to my needs, and her staff has been thoughtfully put together to be component in all the aspects of property management. They are responsive to emails and requests and professional in their approach. My opinion is that they intend to be honest and provide value in their services. A few things to understand about Balanced if looking to hire them: Their job isn't to make your property profitable - nor should it be since they are not the owners. They will relay issues that have been reported by tenants just fine. They will even put together a bid and do the work if approved to do so. They don't have the most competitive rates and you will probably need to get a second bid or push back on what is actually needed if you want to control spending. They are certainly open to those conversations. As an example, one of my properties had issues with the gas line. The bid from the first plumber was going to cost $8000. I decided to not go with that, and eventually Kim and I found another way to solve the issue for less than $500! If you have your own network of contractors, you can probably get work done cheaper or faster or better. Otherwise, Balanced has their in-house network you can use but realize there is a cost for convenience. I suggest you find a way to double check their work in case there was communication break down by the time the maintenance or cleaning tech gets to the site. All services will cost money - evictions, writing leases, advertising and showing properties, and so on. They have fair prices and guarantees if their placement fails. Nothing unusual here. They use an online portal to record everything. It's convenient from an owner's perspective as it allows you to see all expenses, tenants, accounts, documents, and so on at any time. It's limited in its ability to dissect raw data for custom reports, but Grace is able to look into providing the custom reports with her access if needed. There is also basic information about work done, but the details don't always provide exactly what was done or what things were purchased or used. There is no way to use the portal to submit, update, or approve requests. But like I said before, they have been responsive to emails. They will reach out to me occasionally or on major issues, but most of the time they will just do their thing unless I am noticing something that needs to change. Lastly, I have enjoyed them giving me ideas on rental rates, advertising, promos, and evictions. But they have been good at doing what I want instead of what they normally do, which allows me to stay creative and in control.

We have been renting from a version of this company for 3 years. They have changed their name and…read morepolicy multiple times. We have had some issues with communication which is further complicated with their call center and third party position. I was contacted from my last review and the operations manager was very helpful and understanding. She was able to find a solution promptly, which I appreciate. To any renters, make sure to read your lease carefully, and ask questions. To pure, all of you rental management companies need to go back to paper leases and actually talking with your tenets. Everyone has different needs and using blanket policies along with less client interaction will inevitably lead to miss-communication, miss-understanding and misplaced anger.

I am an owner who hired them to manage a property. In the last two years under there management, I…read morehave taken 20 grand in losses. They refuse to send receipts which is really suspicious. During my last two phone calls with Travis, the owner, He called me an asshole 6 different times because I wanted to know where my money was going. I have a right to know where they are spending my money, and I have the right to get receipts for services rendered. I fired them and am going with another management company. My recommendation: find someone else to manage your property. I also plan to sue them for theft of services. I think Travis is as crooked as a snake.

They don't even deserve a single star I'm tired of dealing with them they only want money…read morethey want paid when things don't even get fixed I've put my own money in this home because they cant fix it themselves there property caused me health issues my family health issues my home should be condemned the whole house is falling apart if anything they owe me money for medical bills, repair, and to move I 1000000% DO NOT RECOMMED and all the ratings they have that 5 stars are fake so do not believe them they will charge you to fix your own house

There horrible at maintenance don't take care of property and communication is bad don't care…read moreabout tenants and will treat certain tenants differently

I wouldn't recommend renting from them I lived in one of the apts they managed for 11 years and…read morethey kicked me out with out a reason they charged me for spraying bugs and never once did they spray never showed up to fix anything I had to do it my self went with out water for days and the little ac/heaters won't cool or heat the place my light bill was running 260.00 and we still froze until I bought space heaters the bug in the building at 509 sw 5th st is full of bugs I ask them over and over to spray they kept charging me but didn't spray ... don't think your in a secure place there's drunks that run up and down the alley all night long my car was broke into a few times and at any min they might kick you out with give you any reason the bugs was so bad I left half of my stuff there because I didn't want the bugs coming to my new place ....

My boyfriend and I rented our first house through A&K Rentals, and it's the best experience we've…read morehad so far (this is after living in three different houses). They are very nice people, and are prompt with answering our calls and coming over to fix anything on the house. One unfortunate incident we had was a robbery, and the front door was busted in and unusable. They came over THAT day to fix the door, and added more structure around the frame to help prevent further break-ins. I couldn't say that about our current landlord... If you're looking for a good home with great landlords, definitely give them a call!

I have rec'ved horrible customer service here! I called for four days in a row and sent two emails…read morevia their rental listing asking for a showing or information on a property the have a "For Rent" sign in the yard. I was desperately wanting to view it and had a deposit ready to place on the house. Four days later I get a phone message saying they just rented it that morning. It was a gorgeous little house. I am so angry I wasn't given the opportunity to rent it just like everyone else! Answer your stupid phone!

Don't rent from this company , they are unprofessional and unreliable. I rented a one bedroom in a…read morelocked security building. During my one year lease they accused me having pets which I don't have . I heard from the neighbors that each tenant in the building got a notice for pet violations since they didn't know who it was they put out mass threats for eviction to everyone. During my last few months living there , my apartment was broken into . Whoever it was drilled through the lock and kicked in the door. ...and mind you this is a security building where you have to have a key to get in the building ! I called the cops and RAK office and reported it and said the door needed fixed immediately .The lady on the phone said they would send maintenance out soon. I waited for 2 hours for someone to show up , then I called the after hours emergency number 3 TIMES !! After 4 hours I saw a maintenance van in the parking lot only to find out the worker had no idea about my door and he was there on another job. I pleaded with him to fix the door so he did a temporary secure for the night and I slept elsewhere. The next day he came back without the proper supplies to adequately fix the door casing or the wall but he did install a new lock , he said "that's all I have for now" and he never came back . My lease is up Oct 31st and I have moved out . I've read bad reviews about RAK on Google also. I hope I get my deposit back . I will write about that when I hear back from the company .

We looked at a house they had for rent. For a $1000 a month you got the following amenities. A…read morewater damaged basement, a bathroom with no working lights, no toilet seat, toiletpaper and towel holders ripped off the walls and not repaired. The entire house smelled like dog poop, the smell was so strong I picked it up 10 feet away from the front door. Needless to say, I would never consider renting from them. If one of their rentals had a hole in the roof they would call it a private atrium and double the rent. Honestly the best one word description for this company is SLUMLORD.

Some companies pay people to write a review about them. Scudo is not one of them my review is 100…read morepercent true about this company, I've been with them 7 years they are very transparent, they don't treat you just like a tent. I had an issue not with my rent but they found out the manager reached out to me and ask if I needed help, that warmed by heart knowing that someone I've never seen had a heart had reached out to me by phone not email or text but phone to make sure I was ok. Again they make it very hard to move. Because they make sure there properties are up kept if you have an issue it's handled ASAP. I've never rented from a leasing company I'm blessed I found them.

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Jake is an awesome landlord! He is there when needed and was quick to get the minor issues fixed…read morewhen we moved in! We are now on our 3rd year with better property management and more than happy to continue renewing our leasing agreement with them :)

I agree with everything that Brandi M. My son Darin cleaned the studio he rented from them for 3…read moredays before moving in. Mouse and roach droppings in every room drawer, inside the stove, blood in the refrigerator, hair and grub in the shower, just glad we took pictures before he started cleaning. Second day living there he caught 10 mice, and they keep coming. He keeps all food in the fridge or huge cans.. Door won't lock, even after "it was fixed". First property manager who wouldn't respond to where the renter should send his rent on line,...2 months in advance, I might add!! The Owner needs to know what a loser she has working for her! 1st snow=7 1/2 inches, Darin got out and shoveled all the walks and the big front porch of this house, just because he cares about people, not wanting to see anyone fall and get hurt, but the property manager could care less about anyone getting hurt. Yea, Jake is not someone I'd want in chg. of my business