I just want to say that i really liked WCW. they were supre friendly always and communitcation was great. Our property has been bought out and i am going to miss them. EXPERIENCE WAS GREAT!! read more

WCW is the best property management team I have ever worked with. Their response and resolution to every issue is immediate and effective. For the last five years, I have relied on the resourceful skills and friendly professionalism of this fine company. When the air conditioning went out in my house, I was amazed at how quickly they connected the dots to get bids, and replace the unit quickly for the tenants and reasonably priced for me. The same quality of care is applied to every service item, mo matter how minor. read more

Just began renting from them so can only attest to my experience thus far. I've contacted several property management companies and toured several homes. WCW Property Management always promptly responded to my calls/texts and promptly scheduled tours, whereas other companies would not. It was very frustrating to say the least. I feel WCW is professionally managed with very knowledgeable folks. The two houses I toured with them were very well maintained with a fair rent price!! :-) So glad I came across them! read more

I would have given this company a rating of 3 based on my approximately 10 years of service with them. Normally they have gotten good renters until the last renter that rented my property. The previous renter kept the home in good shape and wanted to purchase the property but I did not want to sell. WCW recommended a renter with several children, and I agreed in an effort to help this single mom. What I did not know was that WCW was not regularly monitoring the property and when I came to inspect my home the renters had locks on the doors and had significantly damaged the property. When I asked about more frequent checks of the home and holding the renters responsible for their damages, I was told that "because I was not happy with the company" they were in essence not going to manage the property for me anymore and gave me and end date that they would stop managing my property. Although I have had issue with this company in the past regarding communication and fees for maintenance, nothing could have prepared me for their response to what I feel was managerial negligence and refusal to assist once their renter was not maintaining the property. To tell me they would no longer manage my property for me was unimaginable, considering they allowed the renter to cause significant damage to my property. My first "rough estimate" is around $10,000 worth of damage and to "bow out" when things looked difficult was unprofessional and poor business management. I found another company who is willing to work with me and get me through this mess....but based on my last year of engagement with WCW, I would not recommend this company to any owners. It appears if they get good renters, they will be okay, but if there is any problem, they will leave you high and dry!!! read more

I'm really happy to be renting a home through WCW Property Management! Staff are great, very helpful and friendly, especially Jennifer! It's always easy to reach someone in the office if you have questions and/or need assistance. I definitely recommend WCW! read more

Ask to see the check out requirements before accepting the keys from the rental agency. This is good advice for anyone renting a property. The check out requirements are the standards you will be held to in order to obtain a refund of your deposit. Now imagine that the house is substandard when you accept the keys, but on check out you find from the requirements that you are obliged to return it to them in pristine condition. The only way to avoid this is to have a copy of the check out requirements before you accept the property, and then inform the agency that you will not accept the property until it is brought to that standard, or they should give you in writing assurance that you will not be held to that standard. read more

I have rented with them since August of 2014 and am very happy with them. We especially like the current management team and maintenance person that was sent out to install a new water heater and fix some odds and ends. 5 stars for sure. read more

About 4 years ago I purchased a unit with 3 apartments in it. I decided to have WCW manage it for me. This is likely one of the best decisions I have made. I was new to being a property owner or a landlord. WCW (Mostly Mary Beth) has helped me though all of it, both the good and the bad. Anytime I have a question or a problem or need help, she is always right there for me. When I purchased the property it needed some work. Some that I knew about, and other that I did not. WCW was able to help me find good people to accomplish the work quickly and at a fair price. When some issue came up (a maintenance request for example) they would always promptly inform me, and again give me their recommendations on how to handle it and whom to use. I have always been pleased with the advise. Unfortunately for all investment home owners, there is a fact of life we occasionally have to deal with...... the bad tenant. The ones that constantly complain and feel that nothing is ever good enough. I have had to deal with a couple of them over the years. No matter how much work you put in, or how quickly you respond, it is never quite good enough for them. Perhaps they break a window but somehow they don't feel they should pay for it.... or some other similar situation. While this can be quite frustrating, WCW was always able and willing to deal with the situation so that I would not gain extra grey hairs. Unfortunately for them, I believe it is some of those very same people that are leaving bad reviews here..... it seems that people are only interested in leaving a review if they are pissed off about something. That really sucks for WCW...... they really are a great company to do business with. Don't hesitate..... they are trustworthy, honest, and very helpful. Their maintenance guy (especially Chad) are incredible. quick response and excellent work for a fair price every time. I am beginning to get more properties, and I will be having WCW manage those as well. They really are the best. read more

WCW Property Management is the best property management company I have worked with. I put a rental on the market this tuesday and with the awesome leasing agent and salesman it was rented by Friday! WCW will ensure you receive the best service and you will not be disapointed by having WCW manage your rentals. read more

Slum Lords, Worst Property Management company I've ever encountered. They don't fix anything, and their houses don't even meet Building/ Housing Codes, and are unsafe. Avoid WCW like the Plague... They Charge Market Prices for Houses that wouldn't meet Section 8 Housing standards. They start out telling you that they will take care of any problems you may have, When you complain they come to your house and site you for things that were present when you originally rented the house. They are the opposite of the other review. I'm assuming the last review posted was posted by an employee or relative of an employee, If you Google WCW you find they have no problem arguing online with all of their negative reviews. If you need to rent a house... find one that is not managed by WCW. if you are looking for someone to manage your property don't expect them to take care of it correctly, or protect your investment they will do neither... read more

Very unethical business practices. WCW managed a property for me for nearly two years, constantly gave wrong information about Tenant Landlord Law (E.G. said I could collect legal fees from tenant after eviction, said they canceled legal service during eviction yet I still got legal bill, said I couldn't evict after tenant violated lease, said the tenant would not be responsible for rest of lease if I evicted for non-payment of rent, etc.). Had to hire my own attorney to keep them honest (at $250 / hr! and in every case above and more examples WCW was wrong - I would guess they flat out lied to convince me to continue an undesirable situation only because it was profitable for them). Lastly they stole over $600 from me and called it "Early Termination" when no such clause existed in my contract with them (which my attorney verified). Have to sue them in small claims to recover this money. Their accounting is confusing at best with inexplicable charges to me and my tenants. Overcharging for services ($9 for a fire alarm battery). The list of disservice this company did me is too long for this review. Do yourself a favor if you are looking for a management company, and keep looking. read more

Let's get real here and let it be known to all tenants, owners and anyone else working with them. I had been there for many years as a tenant, as I moved from one home to another which ended on its final term. I was treated with respect, treated fairly by management and by all office staff, maintenance was handled promptly at any hour of the day, weekend or even holiday. Of course there were changes, but changes for the good for all tenants and owners, most of all for the company as it was a pleasure coming in to pay rent on a monthly bases and feel welcomed by smiling faces. It was known as a well oiled management team machine in the community with whomever was running the show in that office (not the owner by any means). However around April or May of this year (2017), I became very concerned for myself, for all owners including my own and other tenants, including current employees working there now which is very minimal, due to being cornered/questioned about our business dealings with past employees. The owner must have had some memory loss of some sort of illness or is just out of touch with his business, business practices, his morals and ethics and most of all lost control of his employees behavior, which is just ruining his reputation throughout the town of Topeka even in the church setting by his own doing or his employees. This sparked my decision to not renew my lease term with WCW ever again and in return contact our owner of our home directly to advise what was going on and why we choose to leave their wonderful property, due to the management company drastically change of customer service, to say the least "hanging out the dirty laundry", they were just as shocked and are contemplating a change for themselves. But it is also very shocking to us and many of our other friends that rent from them on how unprofessional for the owner himself to be so disrespectful, hateful about how things were handled over the years and a certain statement they "weeded" out the past employees, or "oh they (past employees) are another long story", by a certain male employee that talks as if he is the top hen, in the hen house and no less in a bar setting after having a few drinks after work or on the weekend (pretty sure this is a violation in many areas of privacy, personnel etc.) As of being in the Law field, this raises many thoughts and questions to all customers in contact with this owner and condoling his current employees and himself to be defaming characters of others in such manner in a public displace of "passing the blame"? I hope that those persons that were displaced or removed themselves from this company setting and being spoken about, can be rest assure that many of us "tenants"and even "owners" noticed the decline once you left and you will be missed by many. Is this a kind of company that you want managing your home? Is this the kind of person you want making full decisions on your home and to possible lose great tenants over? Social Media has taken over the "word of the mouth" and we all need to take the time to review each and every blog of what is being said, (as there is always truth and misrepresentation in each story, just got to take the time to find it) but I suggest you run far away and find someone else. read more