Very happy with the rental property they have provided us. Would recommend to others and easily a…read moregood experience. We have been with them for a few years now.

I would give this property management company ZERO stars if I could!…read more This company decided to keep my black family's $2700 security deposit over supposedly needing the "windows cleaned," which is completely unreasonable. I've never encountered such a pathetic excuse. Normal dirt and minor window cleaning fall under ordinary wear and tear, and withholding someone's hard-earned money over something like this feels completely excessive and unfair. It's incredibly insulting that this company is trying to find any excuse to retain a tenant's security deposit. People work hard for their money, and it's frustrating to deal with a company that makes you feel like they're trying to take advantage of you. I would NOT recommend this property management company to anyone. If you are considering renting from them, I would strongly encourage you to think twice and make sure you document everything before moving in and again when you move out. DO BETTER and stop trying to get over on people!!

They are commonly called Cecil Mismanagement. Rude staff and unprofessional. They are inconsistent…read morein replys and never have the right answers.

Absolutely unprofessional and would not recommend. We had signed the lease and was given a move-in…read moredate, in the lease and verbally. When it came to the move-in date, we had saw that the carpet was still ripped up and was definitely not ready to be moved in to. This was incredibly frustrating as it had said in the lease this was in our move-in date and clearly we weren't able to move in, and we had everything packed up. They told us we couldn't move in for another week so I had to unpack my stuff that I had already packed just to pack it again in a week. This was the first breach of the lease. Though, they did give us a small discount on our first month of rent. Finally after moving in, I had a little lock on the front door they had put themselves. I asked it to be taken off -- mind you I live less than 5 minutes from the office this would've taken less than 10 minutes out of their day -- and it took a week to take the lock off. My rental had 1 million problems, and we started asking them for help. We asked for the toilet to be fixed before we moved in, and they "did" and after we moved in it was still not fixed. After this we realized they were not gonna help us with the problems we had in this house. There was plumbing problems, the sink leaked (and they obviously knew about this as it was taped up and very awfully tried be fixed), we had electrical problems, just a handful of problems they knew of but clearly avoided. Then, almost 4 months before our lease ended, we got asked to have a check up of the house. I assumed this was to make sure there was no problems before they would put our house up for rent (3-4 months before our lease ends is a little weird but whatever). The lady came and only took pictures of our house and did not check anything. I asked what was going on and she said they were about to put the house up for rent... 3 months before we moved out!!! I had pictures of all the stuff in our bedrooms taken which I feel like was a breach of privacy, especially because 1. They already had pictures of the house before we moved in and 2. They never used the pictures -- they had taken pictures of everything in the house for no reason. Not sure why. As a renter I felt very uncomfortable in my own home, especially because viewings were about to start and presumably last the next 3 months. I had to lock up all of my valuables and take them out of the house. But the good thing is with crappy management, nobody remembered that the inspection happened and that our house was supposed to go up for rent. The house went up for rent a month before we moved out. Not TOO bad. Overall, they were very difficult to work with and when we had problems, nobody would answer the phones. I hadn't called once or twice, I called all throughout the day for multiple days through different months. I never had one person answer ever once. Then, once our lease ended, I had the house professionally cleaned and the carpets professionally cleaned. I had spent $200+ on this to secure my full security deposit back. When we had the walk through on the day of move out, no one had said there was any problems. So I should have had my deposit back within a week because they had already had the inspection. Well in the lease it said our deposit was to be returned within 30 days. It was well over 30 days before we received it. They lied multiple times and AGAIN breached the lease. It was supposed to be received within 30 days, it was NOT. And I did not receive the full refund as there was a 'smell' in the house. Over $100 taken because of a SMELL, which I know is not true because I had the house professionally cleaned. Besides that, we had fixed so many things wrong with the house I feel we should've gotten the full deposit back PLUS more for doing their jobs. They did not offer any compensation for breaking the contract for a SECOND TIME -- yes breaking contract is illegal! -- and giving us our refund in over 30 days. I wrote this whole review in hopes no one else will go through what I had. They are completely unprofessional and broke contract multiple times. Do not go with this company!!!!!

These people are so kind and considerate! I have loved working with them and they make renting so…read moreeasy! Definitely going with them to buy my next house. First time tenants these are your people!!

I have read a couple bad reviews about 1st Alliance.Everyone has their own situations,but..I have…read morebeen with them for several years.I haven't seen anyone mistreated by them.If you have a bad situation with them,there is good reason.They work very hard to make you transition as easy as possible.They work very hard to place you,make sure your place is suitable,and work with you financially. I have had to notify them in the middle of the night,and they respond immediately.Their maintenance and office crews are always very respectful,courteous,and go out of their way to help you resolve your issues.I have never had to wait more than couple hours for them to solve a problem.If you have bad credit,no credit..they go out of their way to take chances,and give you a break anyway.If your an honest,responsible person,they will do anything to help.If you have a bad review of them,maybe you need to look at yourself,and what really caused it.People wish they had a landlord and crew backing them the way these people do.

I've had them as a property manager for about five years and it's been perfect. They take care of…read moreeverything for a reasonable fee, I get paid quickly, and my tenants have great service.

Hartman rentals Will Not rent to individuals who are Handicapped or on a Fixed income & or both.read more

Slumlord. Do the bare minimum. 1 maintenance man for 30 properties. No groundkeeper. Very…read moredisappointing with this company to be in a nice neighborhood

From the owner: Lakewood Estates offers some of the finest apartment living in the Metro East area, including at or…read morenear Scott Air Force Base, O'Fallon, Dupo, Fairview Heights, and Belleville. Lakewood Estates Apartments are located close to schools, libraries, parks, fitness clubs, cafes, restaurants, malls, shopping, night life, movies, theater, Major League and Minor League venues, universities and much more.

J used Strano as my agent for a house purchase. I had a good experience with the agent and would…read moreuse the agent again.

What a nightmare. If you need someone to manage your property, go elsewhere. They have cost me so…read moremuch money and inconvenience. started off great years ago, but it is a deplorable company. See the pics of how they would rent out my property.

This Realty company is crappie. They are trying to scam me out of my security deposit after I…read morestayed in their ragged apartment. The sewer was backing up in my shower every week. Don't rent with this company. And i wouldn't want to give these a holes a star but i have to if i want to post. ​

The people that run this buisness have no heart. The only thing they care about is money, and being…read morecreepy and nosy. They evicted us for being 3 months behind on rent after losing work and being sick it was a very hard time. They would sit in our driveway waiting for us to get home. someone was walking around OUR gated backyard at night trying to look in the windows. They expected a woman who is home alone to open the door for a complete stranger that is aggressively banging on the door. They never sent an email saying they were trying to get ahold of us, and they never gave a proper eviction notice we were never told how many days or when we needed to be out by. The man that showed us our unit and gave us the tour was nice enough but seemed he had no idea what he was talking about and basically said that anything wrong with the house at the time of showing would not be fixed by bellville eagle realty because they are just the bridge company. THE DAY OF MOVE IN there was an issue which prevented us from being able to move in until the next day. we didn't get any type of reimbursement for that or having to find somewhere to sleep while it was being fixed. They have so many white men working there that i had no idea who was banging on my door or walking around my property while i'm home alone. One of the men came to our unit about two weeks after moving in, i was pregnant at the time and he walked up to give us a piece of paper blew his cigarette smoke right in my face basically throwing the paper at me then speeds off in his car. They are just rude people who do not care about you or your situation unless it's gonna make them more money!