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    Kurland Susan A OD

    5.0 (1 review)

    Services - Kurland Susan A OD

    Eye exams

    Eye surgery

    Retinal imaging

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    11 years ago

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    People searched for Optometrists 491 times last month within 15 miles of this business.

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    Cleveland Eye Clinic

    Cleveland Eye Clinic

    1.8(17 reviews)
    0.7 mi

    I was sent to Cleveland Eye Clinic for cataract removal surgery. The initial consultation went…read morewell as I went through the testing and meet Dr. Pierre. Say the word surgery to me and I'm terrified. I went in this morning for the first eye and I tried to remind myself I was suppose to be freaking out but everyone made this experience extremely pleasant that I was completely relaxed. I only remember seeing the very bright light over the operating table and Dr. Pierre saying he was going to start surgery, then I was done. I'm often too picky about a medical doctor and team but this was absolutely FIVE STARS.

    I had an issue with getting a prescription from the Amherst /Lorain office on Cleveland Street. The…read morePD measurement was way off and the glasses I ordered online from another company didn't seem right for close up reading. well went into the optical department at the Amherst facility and requested that they check my glasses and she said they matched the prescription perfectly so I asked her to please check my PD distance again and it was way off from the first measurement they gave me on the original prescription. they said there was nothing they could do because I didn't order from them yet they were the ones in error over the bad information on my prescription. after numerous calls to get an audience with the immature manager of the Amherst office and her lies about acceptable ansi tolerance on PD measurement I managed to get to her boss both of them don't understand that the customer is what pays their salary and both of them were in defense mode over the error that the Cleveland eye clinic made and would not take accountability. matter of fact the manager of the manager from Amherst came to the point in my conversation where he said you are no longer a patient at Cleveland eye clinic Is this how you treat a customer who you failed by giving a wrong prescription. You both need more education on customer service and in my opinion both deserve reprimanded for your response and non accountability. I have contacted and requested an audience with the CEO of the whole Cleveland eye clinic and I will share with him my experience with these 2 employees. I spent 768.54 dollars on a pair of glasses from your prescription that was incorrect all I was asking was remedy now you fired a patient because of your error I am a patient with an opthalmologist at Cleveland eye clinic at Avon point and I spend a lot of money for service on other eye matters yearly there not just glasses every 3 to 4 years.

    Thomas Eyecare

    Thomas Eyecare

    5.0(3 reviews)
    1.1 mi

    Front desk assistant..wonderful! Eye care tech friendly and knowledgeable. Dr. Thomas takes his…read moretime and you are not rushed out of the exam. Really the best office experience in years.

    Dr. Thomas was first class from the beginning all the way through my Lasik eye surgery! I went in…read morefor a consultation and his staff at the desk were very friendly and attentive. They do a series of tests to see if you are a candidate for Lasik and to measure your prescription to see how much your eyes have changed since your last eye doctor appointment. All the tests were standard that you see at your eye doctor and didn't hurt a bit. My eyes were -5, meaning I was near-sighted. I also suffered from astigmatism. Dr. Thomas assured me that my eyes were very healthy and I was a great candidate for the surgery. The consultation was $100 and if you aren't a candidate it is refunded. If you elect to get your surgery through his office, the money is used toward the cost of the surgery. The friendly staff were able to schedule a surgery just 3 days after the exam! I was relieved to see Dr. Thomas was able to answer all of my questions about what to expect at the surgery and the recovery time afterwards. Dr. Thomas called me personally the night before the surgery to see if I had any more questions and how I was feeling leading up to it. The day of the surgery, I was explained in detail how to take care of my eyes and how to use the eye drops prescribed to me.The surgery was a breeze! I didn't feel any pain and it only lasted 20 seconds per eye! Even walking out of the office, I had vision close to 20/20! By that evening, I was seeing crystal clear! Dr. Thomas went above and beyond! He even called me in the evening to see how my recovery was going! After a few hours, I felt like a million bucks! I would recommend Dr. Thomas to all my family and friends and couldn't imagine a better experience! Top notch care! Thank you so much for all the professional staff and facilities!

    Kurland Susan A OD - optometrists - Updated September 2026

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