if you can get the eye dr. to call you back that would be a plus, the front desk knew I had been…read morecalling for awhile. I would not recommend them at all for customer care. Even a one rating is too good.

Dr. Angelina Cerny is excellent. The office is state of the art and gives you a great feeling that…read moreyou are treated with the best care for your eyesight. Very satisfied with their services.

I would definitely recommend Dr. Jeffrey E. Schultz for your eyecare needs. I have been going…read moreto Dr. Schultz for many many years. Dr. Schultz is very professional. The eye exams and tests are thorough with the latest technology. All the staff members are helpful and friendly.

From the owner: Specializing in: - Optical Goods…read more- Optometrists - Contact Lenses - Optical Goods Repair - Opticians - Optometry Equipment & Supplies - Medical Equipment & Supplies

Dear Jim P, Eryion is my true name but (in America) I'm forced to use another so that's why you…read morewouldn't find me in your system. But since I don't have a common last name it's not hard to figure out when I visited.

I was unable to be a candidate for LASIK and PRK but Dr. Earley was absolutely wonderful in giving…read moreme the bad news. As the clinical director, Andrea is absolutely wonderful. She was thorough with her exam, took all measures possible, and went above and beyond to try and make me a candidate. For those curious, my contact prescription is a -8.5. Would have loved to get my vision corrected here! Highly recommend!

I would like to start off saying I am terrified of eye doctors, always have been! But at Lasik Plus…read morethe entire staff and Doctors are absolutely amazing! I have been thinking of getting Lasik done for a couple years now and I decided well Im not getting any younger! So I made my consult appointment where I was able to meet Stephanie, Taran and Dr. Duke; all three of them answered every question I had, they helped ease me nerves and truly sealed the deal on me going through with Lasik. The day of my appointment I was extremely nervous, however the doctors and they staff were very friendly and reassuring! After my surgery Dr. Thomas called me and asked how I was doing which I was very grateful for! I highly recommended LasikPlus in Independence to anyone who is considering getting lasik done!! Good bye glasses/contacts and hello 20/20 vision!

Amazing service, from start to finish. Dr. Thomas and his staff made me feel comfortable…read morethroughout the process. I had 15/20 vision the day after my procedure!

4 Star rating. The surgery is top notch. The area that needs…read moreimprovement is the exam and/or post op yearly check ups. BOTH my sons had surgery and dread the yearly exams. The system set up for this is erratic. The one hour wait, only to be dilated then wait again is very frustrating. We are going back to the approved eye doctor for the yearly check up. Would rather give the $$ to the appointment that is scheduled and stays on time.

Very caring staff. Thank you Arturo for taking care of my husband…read more I recommend them highly.

Do not go here! Was required to pay 60 dollars to have the paper with my prescription handed over…read more A family member was told it is considered fraud due to a FTC rule. https://www.ftc.gov/business-guidance/resources/complying-eyeglass-rule After contacting the office I was told that 60 was for the eye exam. The FTC states that is ok if they require immediate payment for the procedure, but FTC also states proof of insurance is considered payment in said situation. Meaning it was illegal to hold my prescription. My insurance was also billed 300 for the appointment and a separate 60 for the exam. Both are approved and paid despite this place saying it the 60 was not. Report filed with the FTC, insurance company is also aware. Was informed to request a chargeback and on credit card will be doing so.

Be very careful using this business. I think they area huge scam. I had three visits within 4 to 5…read moreweek period. And I was charge $40 for each visit that was my co-pay I have no idea what they charged the insurance company. Let me go back to the beginning I've been having higher pressure in my eyes so my regular doctor sent me to this place because they specialize and can give me prescription medications and do surgery if necessary. I've gone to this place probably five times in total. Back at the end very end of April I had my first visit in the set of three and I was told to come back in a month and we check on how the medication the eyedrops were working. All of the normal testing vision fields things of that nature we're done at that time. The pressure was still up a little so I was told to come back in 2 weeks another eyedrop would be added to my regimen and they just would check the actual pressure of my eyes. When I went in for the appointment that was two weeks from the last appointment they said I had to pay another $40 I initially refused because I was told it was just for a pressure check. The person in front office insisted that my insurance company requires that every time I step into the office I am charged a $40 fee which is totally untrue. I didn't know that at the time until I called my insurance company later so I paid it. I was still standing at the desk when one of the other employees went up to the Doctor Who was walking down the hall and voiced my complaint. I heard the doctor say to her it is only a pressure check. When that employee went back to tell the receptionist in the front the receptionist motion to her that with her hand that to go away she had already put my charge through. I was very upset and I voiced how upset I was to the different people first they put me in for another vision fields test ,which was a considerably shortened version from what I've had in the past which I had just had done a couple of weeks ago and then they wanted to go in and test my eyes again which I had just had done a few weeks ago, by looking at a chart. All Of these procedures I feel were put there or done again because of my being so upset. they were unnecessary. I feel since they charge me the $40 they wanted to make it look somewhat like an exam, and we're just done 2 weeks prior. I finally got to see the doctor the doctor repeated exactly verbatim to me what the girl in the front said to me about your insurance company requires that every time you walk through the door we charge you $40 I told her I didn't feel that was true but I had to talk to my insurance company first before I would argue the point. She seemed a bit perturbed at me at that point and never looked at my eyes. When we went out into the hallway she reached up into the cabinet and gave me two bottles of the eyedrops that I was taking and said here these are more expensive ones I'm feeling that she meant that to make up for the $40 extra that I had just paid that day. I called and talk to the office manager that day which was either the 19th or 20 June it's been over a month and nobody's ever called me back I told her if I didn't get my $40 back which I felt was unjustly charged to me I wasn't coming back there how many other people are being overcharged for these follow ups. So that was $120 I was charged in five weeks just on my end this is the reason why insurance companies and why insurance is so expensive because organizations like this are allowed to keep practicing. My insurance company said she could have chosen not to charge me for that last appointment because it was just a pressure check they do not require that when I walk into the office I pay the $40 they make the decision as to whether it's an appointment or not. I will be reporting this to other agencies as well and for sure to my insurance company I feel that I've given them adequate time to get back to me.

After losing my eye doctor about five or six years ago, my brother suggested I try going to Dr…read more Gary Crapanzo for my eye exam. Dr. Crapanzo has been extremely professional, and I plan on being his patient as far as I can see into the future. Also, appreciate that it is a small practice compared to most medical offices where you can easily be lost as just a number and not get treated professionally or listen to about your health needs.

Customer service is horrid. The girls who work up front basically discriminated against me because…read moreI have Medicaid, and refused to even give me information on services that I would have to pay additional for.