Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

Had a great ride experience to the airport today! Alex the driver was prompt as in early ! Vehicle…read moreprofessionally clean and comfortable to ride in as well Reasonable price for south of river to the airport! Have put their contact info in my contacts so I can call them again !

Early flight, Lakeville to msp. Wasn't clear I would be able to get an Uber or Lyft, but this…read moreservice came exactly as promised, and Alex provided a good ride in a comfortable vehicle. Said mask was required but driver wasn't wearing one, so might have been from pre vax protocols (we wore ours). Would definitely use again. Wanted payment in cash.

My car had died earlier that day. I called for a ride at 1:30AM, three hours before I had to leave,…read moreto ask if it was better to set a pick-up time or to call closer to the time I needed to leave. The dispatcher said to call back when I was ready to go and give it an extra 15 minutes just to be safe. I called back at 4 and requested the ride. He asked for the pick-up and drop-off addresses, which I tell him are Burnsville and Prior Lake. His response. "No, we don't have any cars." Hangs up. Terrible, terrible, terrible customer service. I will never use this company again. I try to use local taxi companies when I can, but if this is how they are, then let Lyft run them out of business. Avoid them like the plague and don't trust their answers to your questions to be true or correct.

Very professional and on time when I called for a specific time. I also said I need a van due to…read morethe amount of luggage I had lol. The driver assisted me with my bags and was very courteous.

Worst experience I've ever had with a taxi. I needed a ride home from the hospital. I was very sick…read morestill . They said it wold be 15-20 minutes. No taxi. Call again, 15 minutes, no taxi. Tried calling again, no answer. Then I remembered Uber. With this taxi service, remember Uber. Worst ever!!!!!!!!

I ordered a taxi in March to take me to the airport at 5:15 am. I booked it on line 2 days in…read moreadvance and got a reference number. They said I would get a confirmation e-mail. My daughter asked which taxi service I had booked and I told her Burnsville Taxi since it was local I wanted to give them business. She told me she had read bad reviews about them. The night before I was supposed to leave I had not received an e-mail so I tried to call the number several times on the web site to confirm my ride. I could not get through. It just kept saying mail box full. I started to get worried that they might not show up in the morning. So I made sure I was ready early in case they showed up early. The minute it was 5:15 and they were not there I called another service which came in 20 min. I would not recommend Burnsville Taxi to anyone unless they change the way they do business.

I had recently moved to Apple Valley and needed to take a taxi to the airport. I looked up taxis…read moreonline and found this one. It looked reputable and claimed to have good reviews. It also stated that if I book a ride online, my bill would be reduced by 15%. I booked online on Saturday for a taxi needed Tuesday at 1:00. By 1:00 on Monday, I hadn't heard from them so I called. They hadn't seen my request because their website or internet was down. I was told that my taxi would arrive by 1:00 on Tuesday and my 15% off would be honored.By 1:15 no taxi arrived. I called and Z****** said he would pick me up right away. He showed up in a black SUV. He was very nice and polite. I asked to go to Terminal 2, Sun Country. He drove me to Terminal 1, then apologized and took me to Terminal 2. I was a little anxious because I expected to get there earlier but it all worked out. Then he told me that with my 15% discount my fee would be $50. I didn't expect it to be that high but just paid it. When I returned to Minneapolis/St. Paul at Terminal 2, I called Uber. The charge was $26. I will never use the Apple Valley Airport Taxi again.

From the owner: With Apple Valley Taxi, you know you'll always have a clean car, a safe and courteous driver,…read moredependable on-time service, and a taxi company you'll want to use again and again... Pride in customer satisfaction. Drivers attend safe driving and sensitivity classes. All drivers are independent contractors and have valid drivers licenses, permits and background checks to comply with local regulations. A full-service transportation company operating locally to serve you best. We Specialty is ON TIME Taxi service to & from msp airport 24/7.