Unfortunately this practice is not allowing their doctors enough desk time to adequately care for…read morepatients. Post COVID, the workload of doctors exploded as patients became more demanding of messaging based health care. There are multiple ways to handle this load, including billing for refills, for responses to online messages, so that doctors are able to reserve a portion of their day to help emergent situations, and answer simple questions so that we don't have to turn to the internet for healthcare. That leads to to #1 - a common complaint. 1. Long wait for appointments and no help in between - the appointment strategy is regular checkins with a lot of "yes, everything is the same," and "we give you a lot of prescriptions but ultimately they are tools in your toolkit and it is up to you to find the right balance in using them." Every 3 months, no change. But then when something is critically wrong, no help without an appointment even for simple questions. Digestion problems - by their nature - are not a regular steady state disease. If your disease waxes and wanes, do not expect help in between appointments. 2. No help with insurance - Other speciality clinics for rare disease are used to insurance denials for referred tests and procedures and work hard to get them approved for you. Unfortunately that does not seem to be the case here. I was - and still am - in need of MNT, but no go. 3. Questionable referrals in light of no help with insurance - my insurance was known to not cover their pelvic floor physical therapy clinic, yet I was put on a wait list. That wait list was a year long - THEN they told me it was not covered. Again, other speciality clinics work within the limits that they are aware of regarding insurance coverage for their patients. A year delay in care is unacceptable. The people are lovely - especially some of the nurses doing tests. But the way the practice is set up is not meeting the needs of patients. Time will tell if chatGPT gave me the right info to handle my emergent issue, since my primary did not feel prepared to answer in light of the rare disease at play.

First time visit with Dr. Allison Zhang. You have to ring…read morethe office doorbell then a associate opens the door and checks your temperature before letting you in. I was then taken to a room where my vitals were checked and waited for the doctor. Dr. Zhang came in about 3 minutes later and politely listen to my life story C; Dr. Zhang explained what she thinks is going on but wanted to do some test first to make sure. Dr. Zhang ordered a test and told me the office would call me to schedule my up coming procedure. She explained the procedure and the risks Bottom line Dr. Zhang is very thorough and listens intently. I'm very blessed to have her as my Doctor of gastroenterology

Good experience Great care and staff as well. Nice facility…read moretoo. I've gone to Dr Spencer several times and it's always good

Had both endoscopy and colonoscopy on two occasions, Dr. Spencer was excellent. Explaned…read moreprocedures, felt very comfortable with him.

Stay away from this Dr. As a one time new patient I felt…read moreuncomfortable with the staff as well as this creepy dr who records your entire visit. Very abrupt cold as ice that my figure skates would need to be sharpend. No warmth or personality I told him my meds that I was on and he rudely without hesitation said I do not prescribed these medication go see a psychiatrist. I think he is the one who needs a shrink . I canceled any future appointments and when I said I was not coming back they called me again. He must be looking for patients .How Pathetic. I will stay with my concierge physician who treats me as a whole patient and is worth every penny I spend. Shame on you Dr.V work on your bedside manner if you can. He is in it for the money not your health concerns. You should see his over sized Instagram page it's full of baloney of, Dr high and mighty!!

This is hands down one of the best medical offices I've been to. Adriana at the front desk is very…read morewelcoming and helpful, the office is beautiful and well-maintained, and the doctor is knowledgeable and thorough. I felt heard and respected the entire visit. It's so refreshing to find a place where patient care is clearly the priority. If you need a doctor definitely i would definitely recommend Dr. V & his staff !

I love Dr. Nguyen! I've been seeing her for 2 years and she's always cheerful, warm and…read moreprofessional, treats you with kindness and care, and is very patient and responsive to every concern I have. I was very nervous about my first colonoscopy and she was very reassuring, and the process was very smooth. I highly recommend Dr. Nguyen and her team!

As a chronically ill patient, I have seen countless doctors in the past 15 years. Dr. Nguyen stands…read moreout as a doctor I would highly recommend to anyone dealing with GI issues. She is up to date with the latest medical research, tests and technologies, she has incredible bedside manners, she stayed honest and thorough with my case, and her office staff took care of all insurance-related matters. Amidst our broken healthcare system, Dr. Nguyen and her staff are angels who brought back the positivity I needed to keep going on my health journey.

​I am writing this review a bit late, as I saw Dr. Shah back in November 2025, but the excellent…read morecare I received absolutely deserves recognition. From the start, scheduling an appointment was incredibly easy. The office itself was spotless, and the entire staff was professional and welcoming. ​Dr. Shah was highly informative, professional, and did an amazing job. He made sure all of my instructions were clear and easy to understand. I also have to give a special shout out to his anesthesiologist, who was incredible and so fun to talk to, he really put me at ease. ​Dr. Shah will definitely be my go to gastroenterologist in the future. If you are looking for a great GI specialist in Gilroy, I highly recommend him!

1 Star I wish I…read morewould have trusted my gut and listened to the negative reviews I saw before making an appointment with Dr. Shah. From the beginning, his bedside manner was extremely poor, and more concerning was his lack of effective care. I initially went in for hemorrhoids, but after each visit, my condition actually worsened. Days after appointments, I was consistently in more pain and dealing with worsening symptoms. When I raised concerns and explained that things were getting worse--eventually leading to a new diagnosis of ulcerative colitis--his response was shocking. He literally shrugged his shoulders and said, "I don't know what you want me to do." At that point, I knew I had to find a new doctor. What followed was one of the most difficult years of my life. I was out of work for nearly a year. I'm self-employed and fully support myself, and I physically couldn't be away from a bathroom for more than 10 minutes. The financial and personal toll was overwhelming. To make matters worse, when I later reached out regarding the high medical bills--given my worsening condition and lack of resolution--he responded by sending a dismissive letter stating he would no longer serve as my physician. The lack of accountability and professionalism was honestly shocking. If I can help even one person avoid this experience, please take this as a warning and seek care elsewhere. On a positive note, I found care with Monterey G.I., and they have been fantastic. Overly friendly and extremely knowledgeable!

I was a patient of Dr. Huang between June and October 2025. He was always very professional,…read morepatient in answering all my questions, and thorough in his explanations. He was also very understanding and helpful in scheduling all the procedures I needed to better understand my GI condition. Dr. Huang consistently responded quickly to my messages and always made me feel that I was in good hands under his care.

HORRIBLE doctor who does not care about his patients. He is a clear example of a specialist who…read moredoes not want to do anything for his patients and tries to kick off responsibilities to other teams even though he is assigned to treat my problem and specializes in the issue. While some people seem to have positive experiences with him, it seems that he reserves his professionalism for certain people and not others. Beware. He is unwilling to spend 5 minutes doing something that could change somebody's life for the better. I am undergoing treatment with him and other specialists for why I keep on losing my voice for weeks at a time. I simply needed accommodations for my hoarse voice and LOSING my voice for significant periods of time. This has significantly impacted my ability to participate in class. My voice is GONE. It can come back one day and be completely gone the next day. It is very normal to seek academic accommodations for a loss of voice. For example, if you are taking a language class, sometimes you need to push out your deadlines for presenting if you literally don't have a voice. My school does this through the disabled students department. And currently, consistently losing my voice has become a disability because I literally can't talk and complete some of my assignments. Many teachers ONLY accept accommodations through the disabled students program: informal requests are often denied. He is the first doctor I have ever met who has refused to provide any kind of letter simply asking for accommodations surrounding a lost voice--e.g. something as simple as "this student needs to have flexible deadlines as they often lose their voice. Currently I am not clear on what the diagnosis is, but I request flexibility for their voice loss. Their loss of voice affects them to effectively participate verbally in class, so deadlines may need to be pushed until they regain their voice." Instead, he sent a very rude and low-effort email saying that he is unwilling to write me an accommodations letter simply because he doesn't know what my issue is and disagrees with the other specialist. This is unacceptable. For example, let's say somebody has some other terrible, similarly disabling disease. It might take a couple of months for the specialists to agree on a diagnosis, but they could still be suffering and their ability to participate in society, work, school, etc. is completely affected. They should get accommodations. I'm getting diagnoses or medical opinions thrown at me left and right. Even if different doctors have different opinions, ultimately, one thing remains the same: I have lost my voice for almost 20 days in one month and continue to be hoarse or lose it altogether some days. Other people had recommended this doctor to me. I had high hopes. I have never encountered such an irresponsible, uncaring, and callous doctor before. I don't doubt that he is probably academically brilliant. I just think that he doesn't realize that taking 5-10 minutes out of his day to fill out a form could change someone's life for the better. Even more malicious: perhaps he does, and chooses not to because as a specialist, he is above this kind of work.

I have had two procedures performed by Dr Zare. Dr Zare and his staff have been great during some…read morechallenging times! Clear communication, easy and flexible scheduling/visits, compassionate and attentive care. No better hands to be in for hernia repair.

I went in for an umbilical hernia. I think I had to wait about 4 weeks for the consultation. The…read moredoctor recommended I have the hernia repaired and explained the procedure quite well. Megan, his scheduling assistant, was able to schedule a surgery just nine days from then. The surgery was done on October 2nd at an outpatient surgery center in Fremont. I took an Uber there by myself, and they called my wife to come pick me up; my wife didn't have to wait there. When I woke up after the surgery, my bellybutton was an innie again. There was some pain for about a week, and I took about 7 days off of work. No problems since then.

Explanation was great Preparation was great…read moreProcedure was done right with no issues Followup was great. I feel that Sue knows her field exceptionally well. While some of the procedures might be standard, I felt the depth of experience for more complex ones as well.

Unbelievable experience with reservation dept. Called office…read moreto make appointment for colonoscopy and was told they need referral from Dr. my Dr. office Faxed referral and was told it would take 48 hours to process the referral. Called after 48hrs and was told need 48hrs again. Called again after 48hrs and was told it would take 5 business days, again they said haven't received it...