Very bad experience and I wasn't satisfied with how they handled or talked over the phone! There customer service is horrible and they are extremely rude! I would not go to this place again read more

I requested the vehicle to be held - I was told there was a fee for each day and I'd pay it- so I could check if I can tow it out myself and I went and they threw my whole vehicle away with no alert! I mean unless you call the main guy saying "call me one more time I'm trashing your car" but I didn't make another call scared of his threat Every single employee is disrespectful on the phone as if they are in a rush like the people calling aren't also needing service as soon as possible, They lost my car key then blamed the police until body cameras showed otherwise. I highly suggest don't do business with people who aren't open to business. They had me out in the freezing cold for almost an hour. Definitely try to find a tower that cares for your car because you don't want them to mess that up then you have no proof of them doing it and they just act like nothing happened read more

We hit some debris on the interstate and blew out two passenger side tires. We called AAA for a tow and they sent Kustom Karriers. We didn't have to wait very long for them to arrive and the fella that came was very friendly and knowledgeable. This happened just before midnight; we were happy he was able to get both of us home safely with the vehicle. He had a nice, new rig that was well-maintained. We would highly recommend them. read more

Kustom Karriers - Towing Near Me - Minnetonka, Minnesota

Call here first! Rates are fair and service is quick. I waited 1.5 hours for a different tow company and then called Kustom Karriers and they were out right away. Will always recommend read more

Absolutely shocking lack of care and concern for a young female stranded in subzero weather. They left my daughter stranded when the driver decided "I don't want to deal with this" and left! A simple jump start request took two hours and then the guy abandoned my daughter and went back to his warm office. Mistreated her because she's young and female, or does this guy treat everyone like crap? I can't believe I have to give these dbags even one star. AVOID AT ALL COSTS. read more

I would HIGHLY recommend this company for any towing job. Very respectful, treated us greatly, the owner has a great sense of humor. Plus they were very quick at picking up the car. Great company ran by an amazing man! 6 out of 5 stars. read more

I somehow locked both my keys in my car. After spending almost 30 minutes in telephone limbo with the car dealership I gave up. Triple A dispatched Kustom Karriers within 15 minutes and Josh helped me out in less than 5 minutes! Day saved. read more

My car's battery was close to dead with the security system fully engaged. I used my owner's manual and worked with it for two hours to try to get it to disengage so I could jump start my battery. Nothing worked so I called AAA who sent Kustom Karriers to my house. Harvey was their representative. He pointed out where my owner's manual was incorrect for the make, model, and year of my car, which by the way, is twenty years old. He didn't even have to use a reference to look it up. He told me how to disengage the security system, which he then proceeded to do, followed by successfully jump starting my car and telling me what to do to keep the battery charged going forward. This took Harvey a total of 15 minutes. Need I say more? I now have Kustom Karriers in my smart phone for future reference. Simply put, an OUTSTANDING experience. read more

Nathan did a great job! It was July 4th at Menards and my car wouldn't start. I called AAA for a a tow and when Kustom Karriers came, Nathan tried to start my car and said it was the battery. He then jumped it and saved me about a $100 by not having it towed to Long Lake. He really is knowledgeable about cars. I'm glad AAA is using them. read more

These people are the worst! They showed up and reversed charged my husband's car ruining the entire electrical system! DO NOT USE THEM! When we asked for them to pay for the repairs, they implied that it was not their fault!!! They were sent to us through AAA so if they show up and your house DO NOT LET THEM TOUCH YOUR CAR! read more

Helpful, informative service arrived quickly, jump-started my car, and advised me (correctly) on getting a new battery. I could not have been happier with this service, really respectable. read more