Soooo i needed a new laptop and to ship 2 items. I ship these items 2x per week fir the last year…read more Its a set of test equipment and we have 5 sets, all shipped weekly. Set them on the counter and after a few minutes they realize theres a customer and one walks over. Asks me what im shipping. I told him a test set. He stated it probably has batteries we aren't shipping that. Seemed he didnt want to work. Told him no batteries. He asked whats it worth, i assumed for insurance, i said $5k. He said "nope cant ship it" i showed him 6 labels including the one where it was shipped to me. At this point i was frustrated and was starting to believe the incompetence was malice. I called my warehouse and got permission to ship without insurance. Asked for a mgr. He came to the desk i told him i didnt need insurance and the value was $1. He said "no we arent shipping it because you said $5k first" then sarcastically grinned at me and said..."have a blessed day" i responded with "shut up" -not a proud moment but he caused me an extra 40 minutes of driving and i was catching a plane. Reported to Office Max corporate offices also.

Being in Tullahoma for a family reunion and not having the correct cable for my scanner, I stopped…read moreby Office Max to see if they could help me out. Jerry Raby, store manager, looked for a cable for me and couldn't find one. Once I told him that I was here (from Texas) for a reunion and had old family photographs to scan from various relatives, he looked again and found a cable that would work with my scanner. I was so relived! Thanks for going the extra mile, Jerry!

We came for our TSA pre check and was very pleased with the guy that helped us on February 17!…read more Marsha Dixon and Roger Holliman

This location is sucks.when i try to do print 3-4 pages a3sizes guy tellin me they cant do it.they…read moresaid u have to use other machines but other machines not allow to you choose specific dimensions.i need print on same paper 2sides a3 but guy event dont understand what im asking about!never coming back again! What a waste of time!!!

I met Josh at the Ridgely Road Office Depot this morning and am pleased to say that he is right on…read moretop of customer service. He made sure I found everything that I needed and followed up with helping me find the right size envelopes that I was searching for and also an Academic Wall Calendar. He is smart, aware of everything going on and he takes the time to offer assistance as needed, without breathing down your neck. He is a very impressive young man and having just moved here, I am happy to make his acquaintance, and will definately be a return customer. Thank you Josh!

Love this place! They are 1000 times better than Staples and always have exactly what I'm looking…read morefor. They are typically my go to for office supplies

I went into the Hendersonville store to print wedding shower invitations after having an issue at…read moreanother store location. Abby, who was working in the print center, was fantastic! She was helpful, and went over and above to assist me in not only getting the invitations printed correctly, but also in making things right with my experience with the other Staples store. Thank you, Abby for the great customer service! I will not go anywhere else for my printing needs.

I went into this establishment expecting a brief and easy shopping trip, but I was horribly…read moremistaken. I go up to this fellow with an accent (don't know his name but said he was some sort of manager) I ask him to show me where the wide ruled paper is and he doesn't even help he just tries to sell me a printer. I continually said no, because I have a printer. He also pestered me about some odd phone screen saver. After I said no about a few times, he altogether ceased "helping" me, walked away, and proceeded to ignore me. I was comepletely offended and disatisfied. I've never been treated so badly by an employee, let alone tormented by a manager. I'm extremely disappointed in what Staples has become in the past several months. The store itself has become dilapdated, and to be frank, trash. I will take my business to Office Depot thanks to this egregious excuse of a manager.

I have used the print center a few times, and have also purchased basic office and packing…read moresupplies. The staff have consistently been very knowledgeable, helpful and accommodating. I appreciate that!

Customer service in the print shop is horrible. Guy too focused on mundane conversation instead…read moreof tasks at hand. He then proceeded to not follow instructions I specifically stated and he made too many copies After telling him I only needed 1 copy of those documents he took them off the bill and said no problem he will shred them. Well they ended up in a garbage can to be shredded but not shredded. I am not happy with leaving my personal documents not shredded, had i know they weren't being shredded I would have paid for them and shredded them myself. Welp manager is going to get them out of the garbage can having to cut the lock. Too bad my personal stuff it needed to be shredded like he said he would do. Watch your words if you aren't shredding them dont tell customers you are. Not happy. Print shop guy is very wreckless. I haven't been here in a long time because last time I came I vowed to not go back anytime soon because of him. And now manager has to cut the lock to get my unshredded documents . Ridiculous. Don't say untruths. If you're not shredding documents say you'll put them in the bin for shredding. And listen to the customer.

Superb products and service! They have everything you can imagine for the office and many things…read morefor the home as well, from new to used. Nothing shoddy or overpriced, customer service outstanding. They were even willing to deliver outside Algood for a smaller order! Thank you, Jason!

White/Monterey Farmers Coop has always used Industry Mart and Office Mart for all of our furniture…read moreand warehouse pallet racks. They have excellent service and products and outstanding customer service. I highly recommend them for all your Pallet needs. General Manager.