I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

I went there for a root canal first they never called in my prescription for antibiotics or pain…read more medicine I tried calling several times and they finally put it in 2 days after go back to complete work only for the dentist to tell me he doesn't have time to complete what he started my appointment was 8 am took off work and still didn't get my work done

I had posts from dental implants that were placed in 3 years ago. I had planned with a previous…read moredentist to have implants made for them but after calling the previous dentist they never reached back out to me. I was frustrated as I needed to get the process of getting implants going. Thank god for Fleetwood Dental. First of all, the office is extremely clean and comfortable. All of the team members are super nice and helpful. Everyone has beaming positivity which makes each visit great. After telling them about the posts that I've had in for 3 years, they worked on getting me temporary care and worked on getting the parts that I needed. It only took a short amount of time before I got a temporary retainer and eventually temporary crowns. The attention to both detail and my own comfort is something that I really appreciate from the Fleetwood Dental group. Each visit I felt cared for in the highest manor Next and last step is my implants and it is so great to know that I am in such great hands. I cannot explain how thankful I am to Dr.Lee and Dr.Jack and everyone apart of the Fleetwood Dental Group. I cannot stop smiling too .

Once again great service, only dentist I've ever been too, even if they are short staffed, still…read moreexcellent care, and dr smink is the best! Thank you for what you do for your patients!

I went to Fellows and Smink in Pottsville because I heard from a friend with GOOD teeth that they…read morewere pretty good. My teeth are not that good. I wear an upper partial created by another dental place in 2016. I worked in a battery plant that caused lead to get in my body. Also I have periodontal disease since my early 40's. I got stuck with Dr. Fellows. He seemed like a good dentist at 1st. I told him right off that my partial was a "interim partial" and that its not fitting correctly. Making my mouth sore. I wanted it replaced with a better fitting 1. So. upon starting up with Dr. Fellows. it quickly went downhill. I would get my teeth cleaned by the hygienist and he came in once , maybe 2x took look my teeth over and only took x-rays once in 2021. Then , my next several cleanings. He wasnt even in the office to look at my remaining teeth to exam them. the cleaner woman did her best. But he wasnt around. I decided to look at my bills from them. I was being BILLED as if I saw the dentist and did not. He wasnt around. That irked me. The staff was not that friendly either. He never got around to replacing the 6 year old interim partial. Also the last time he took xrays was in 2021 ! I had my teeth cleaned 2 more times and said. this isnt working out. Im not seeing a dentist I just see the hygienist and Im not getting what Im paying for and no xrays. then to top it off. My partial broke in half. he sent it out to get fixed instead of REPLACING THE WHOLE THING LIKE I WANTED from the beginning. So. for the last year Ive had to chew very carefully. Im not a candidate for implants so .... what teeth I have are precious. So. upon returning to my old dentist. they immediantly found 2 teeth with cavities. They told me 1 tooth cold be repaired but it wasnt going to last forever. the second tooth. they said it has a cavity on the bottom. We dont think it can be fixed. So. Im pretty sure his not looking at my teeth and not taking xrays and billing me for not even being there. Caused these issues to complicate and already bad oral health. 1 of my family members also had a bad experience there also. I should have sued the place.

Megon And the Staff are Great at what they do Always call me…read morethe day before my appointments I am getting older, so I need a reminder call Thank You Merry X-Mas Paul M. Longfield

To preface, this is my first time writing a review, let alone a negative one! After being a patient…read morehere for over three years, I'm done. Suburban Dental sells faulty products and is an unaccommodating cash grab. The office manager will not get on the phone to speak with me, despite making unreasonable financial decisions. Additionally, they provided incorrect information regarding my insurance coverage, argued with me and then dismissed me when I tried to explain that my insurance provided partial coverage--then required that I pay in full. As a sanity check, I called my insurance provider for a second time to confirm coverage, and then called Suburban Dental the following day to explain that I was creating a claim. The office manager then offered to create a claim for me. Their procedures do not make any sense; why did I have to go through all of this trouble to begin with?   To explain why I say 'faulty products': I've purchased three different retainers--not because I just adore retail therapy--but because they kept partially cracking upon removing them. Their retainers are a very delicate, thin piece of plastic that I am very careful with removing. I even asked their hygienists to show me how to properly take them out to prevent breakage. However, within approximately 3 years of owning them, the bottom retainer broke after having it for ~1.5 years, and the top retainer broke after ~2.5 years. As a comparison, I had a previous retainer from a different dentist that lasted over 10+ years and never had any issues.   To explain why I say 'cash grab' and 'unaccommodating': The first time my retainer cracked, I was charged full price ($225) and was 'conveniently' informed afterwards that I could have brought in the molds from when they first created them and only been charged a 'discount' of $125. Considering the fact that they created my retainer, had my molds on file and knew I was unaware of this perk, it seems this was a way to take advantage of a patient. Recently, my top retainer broke and I relayed this information to a receptionist who tried to plea my issue to the office manager, who refused to speak with me on the phone. Despite initially overcharging me and distributing a faulty product, I was told I'd have to pay another $125 for a top retainer. I feel that because both retainers cracked the same way within such a short period of time from simply removing them, they should've been accommodated for. For the $450 price point (I am now investing $800 into retainers), the quality of the products combined with the lack of professionalism and accountability from this management is unacceptable and arguably exploitative.     This practice clearly refuses to provide ethical, quality care to their patients. I'll be finding a different dentist, and I hope this message prevents others from wasting their time and money!

I've been going here for over 10 years and have always had the most professional and caring…read moretreatment. I recently broke my tooth and Dr. Patel expertly fixed my tooth. He has a very patient and kind assistant as well.

I have been going here for a few years now. I had an appointment in August and they called and…read morechanged my appointment to October. I wonder why so long because I usually get an appointment pretty fast. In September I get a voice message that they no longer take my insurance. I misunderstood the message, and I thought because the cancelled my origin appointment that they would do the cleaning I was supposed to get in August no charge. When I got there, they wanted $89. I refused and they wanted to charge me a $50. cancellation fee. I won't be going back there. They said they did not cancel my original appointment on purpose, but I don't believe it.

My son went there to fix a broken tooth and after spending $250 and being told he needs $3000 worth…read moreof work (and that's with insurance), he left looking just like he did when he walked in. They did was three sets of x rays and a cleaning, but didn't fix the tooth. I do not recommend them at all.

I have been a patient at this office for over a decade. Dr. Gum and her staff have been helpful and…read morecaring with every aspect of my care from cleanings to dental work and dealing with dental insurance. I have been treated with kindness and knowledge always. I have felt confident and comfortable there. Thank you Dr. Gum and thanks to all your staff for taking care of me!

This practice doesn't deserve any stars!!!! My family has…read morebeen here for years. They are absolutely horrible, money hungry unprofessional ....... and will take advantage of you under false pretense!!! If you are smart, look elsewhere for good care!!

I've acclimated into my role as a suburbanite for over a decade now. It has been tough for me to…read morefind a dentist since moving out of Philly and I never seemed to find the right practice that I liked in the burbs. I am thrilled that I've found one that I plan to stick with. Great customer service from the ladies that run the front desk, to the techs, to the dentists. I greatly appreciate the upfront pricing if my insurance does not cover the cost of my visit. I took advantage of a recent January special for in office teeth whitening. When I inquired about coming in for the service I was notified they were booked solid for the remainder of the month. FYI... teeth whitening is done on Mondays only. Advanced Dental was gracious enough to get me in for an early February appointment and honored the Jan special price. They did me a solid and didn't have to!

I have been going to the same dentist for about 18 years before I tried amity dentistry. Today my…read morekids (age 7, 11, 13) all went here for the first time. We are happy we made the switch! We got to experience each dentist. They were all very friendly and informative. The office is clean and welcoming. I feel I was cared for better than my previous dentist. We were also in and out quickly!

Be careful of the bait and switch. The told my wife and fixed price with insurance, she verified…read morethe cost again, but when she came out of the office, they had raised it by 20%. Even though the dentist told her in the office it would be a quick and easy procedure. ​