I took 3 orders on separate occasions to be printed. Each time there was a problem with the order. The first time the logos were not centered on the shirt, the second order I was charged incorrectly and the logos were still off. On the third order the logos were located properly on the shirts but the print quality was so bad that the shirts were unusable, in addition to that, the order was 4 days later than what they promised. When I asked for the incorrect ones to be reprinted, they wanted me to place a new order so that I would meet the minimum quantity. Why would I give you more items to mess up? I've already done more than I should have with almost $1000, I'm not spending any more than I already have. After sending an email expressing my unhappiness I received a very rude email back from EB, which I really did not appreciate. The items that were printed properly were ok. They said that the reason that my order came out bad was because I brought in my own items to print. When in actuality, when I dropped those items off I was told that they would be fine! In fact I spent additional money to screen print them because I was told that it would yield a better result. Then when I show up and the items look terrible, they say my that they do not guarantee work on items that you do not purchase from them. Long review, but just wanted to warn others. If you have a problem, they are not going to work with you to fix it! Update 9/3/14 EB I am not sure how to comment on your reply so I will just post this update. Since this review you have made an attempt to contact me and I have been unable to connect with you because I have been very busy. I appreciate you reaching out and making that attempt though. The $254 order that you are referring to was for a single order, not for all of my orders. I have a shirt in my possession right now where the logo is completely off centered, so I am not sure if the quality control process missed that one or what happened. We were ABSOLUTELY not advised of any policy about not providing a guarantee for shirts that were brought in and not purchased at your store. In fact we were advised by Nick on our last order that we should use screen printing as opposed to DTG in order to yield a better result. This was the only reason that we went with that option. I am well aware that printing on various materials will result in a different look, but when I am assured that our product will be fine, then that's what I am expecting. I am also curious to know what industry knowledge that you shared with me via email because I have never corresponded with you in any way. I saw you once in the shop and was told your name and that was all. On my final order you never even came over to speak with me for a resolution. I specifically asked Nick if I could speak with you, but he said that I should take the replacement shirts because, "EB didn't even want to do that". The shirts that were no done to my satisfaction were polyester and the replacements were cotton and I had no use for them. I indicated to Nick that I would even pay the difference between what you wanted to give me, (cotton) and what I needed (polyester), but because you would not come over, or were not told that I wanted to speak with you, I was placed into a position to leave dissatisfied. I am not unreasonable and I would like to think that you are not either. We are both businessmen who run professional businesses. In all of my business I have NEVER had a return or dissatisfied customer who requested their money back. I can understand how frustrating a bad review can be. I have already voiced my opinion, you have voiced yours. I appreciate the work that you do and that you have worked hard to please your customers as do I. In the interest of respect, we should resolve this issue as two professionals and do it face to face. I will visit you next week and we can come to a resolution. Thanks again for trying to contact me. read more

Service was great! Super helpful and managed to get the work requested done properly and efficiently! Definitely will recommend.

EB and the KV Print staff were professional from the first time I started dealing them. Their clear communication created reasonable expectations and on completion of our order they surpassed the initial expectations they'd set for me. I really appreciate company's that go above and beyond. Thanks KV Print! I'll see you again soon. read more

I've had work done here for a little over a year and have been more than satisfied with the quality of their service. They produce quality work from the screen to digital printing and embroidery that I have done on shirts, beanies and bags; and for some reason if there is even the smallest mistake on something that I get done, I am able to talk it over with them and they kindly figure out a solution that makes both parties happy. I really appreciated the time they took to talk to me as a loyal customer even when I just started using their business. Excellent service, and I highly recommend them to anyway in or outside of the area! (: read more

EB definitely cares about each and every one of his customers and his staff tries hard to make everything look correct as they will send multiple proofs until they get it right. Even with the high volume of customers they have, each and every order is important to them. The high quality, reasonable prices, fast turn around time, and personable staff make it a pleasure for me to order all of my business shirts, cards, magnets, and signs through them. read more

KV PRINT. Excellent customer service, friendly staff. I took my son's jersey, to add his name and number on the back. I'm very happy with the work they did. The next day had an Email that the jersey was ready for pickup. ..I will definitely be coming back to KV PRINT. read more

I came to kvprint to have some invitations done, they came out awesome! The staff was great. Very professional, and did exactly what I wanted!!! I will definitely be returning! Not only do they do invitations, they do everything from embroidery, screen printing, business cards....anything!! These guys RULE. read more

By far the worst customer service I have experienced in a while. I placed an order through my work at the beginning of April 2021 (kv print is contracted with the online shop.) After a few weeks I called for an update and was told there were shipping delays, but would receive an email/call once my order was available. By June 2021 I still had not received any communication so I called and was told someone picked up my order, and then it switched to they were just out of stock for the specific shirt I ordered. I sent multiple emails asking for a different style of shirt to be ordered, no response at all. I also called the shop multiple times and was told I would receive and email or phone call back and this never happened. On 6/18 I asked for a refund, nothing. 6/24 sent a follow up email and nothing so I called the store and was told I would get a call back the same day, but did not. Finally got a response from the manager saying a refund would be proceeded on 6/26. On 7/8 I asked for an update on the refund and received no response. 7/16 second update sent for status of refund and no response. Called the shop on 7/21 to check the status to which I was responded with , "Oh, this is ___ right?" He knew exactly who I was, yet the company failed to respond to any of my emails or calls. Was told that I would personally receive an email or call, and once again nothing. Overall, it has been a very unprofessional experience and I will not be returning. read more

Friendly staff, on-time delivery, and reasonable prices - all you need! I was planning a bachelor party for my best friend and bought printed T-shirts from here. Awesome experience overall. They delivered the shirts on time and did a great job. read more

Good place for embroidery, screen printing and a lot more

I had the best experience at KV Print! The staff was so informative and helpful when it came to choosing the perfect t shirt and sweater designs for my friends bridal party! I can't be more happy about the finished products! The quality of the clothing and print are fantastic. They look brand new even after many washes! Thank you so much to ebe for making the process so easy and fun. I am super impressed and will definitely be coming back when I need something printed! read more

Just picked up my shirts. They look AMAZING!!!!! Design and prints are above my expectations Staff was very friendly and profesional. Will be coming back to reorder! read more

I have mixed reviews for KVP. They commit to quick turn around and often jump through hoops to fill the order in time. However, it's more often than not that the order will come out wrong. For the sake of space, I'll explain just this one case. Last week, we ordered 2500 brochures in Spanish, half (1k) due to be ready TODAY. 3 days later, we ordered aNother 2500 brochures, but in ENGLISH. Unfortunately, the half order due today was NOT in Spanish. Liz confused the order with the other order for 2500 English brochures. Now my weekend activities/plans for the Spanish brochures are ruined. This is a major disappointment despite their efforts to fill every order. Minor oversights cause major mistakes. How they handle the remainder of these orders will determine my ultimate rating for kvp.. Nevertheless, this will be the last time I bring my business to kvp. I'll be heading to Bakersfield Printing moving forward. :/ 3 stars for great staff and an excellent product (when filled correctly). -2 stars for inattention to details and the inconvenience caused. read more

Ebe made shirts for my business and they were awesome! I gave him the design of my previous shirts and he changed it up and made it even better and the price was better than my previous vendor I will definitely give him a call again when I need more read more

I had Tshirts designed for a team that i had, and i was impressed! The staff is really creative, with alot of fresh ideas, and great communication. Had quality fabric Ts too which felt very comfortable and looked fashionable. It was a rushed order, and it was a great turn around time! I definitely recommend this place! read more

Great and fast service!!! 2nd time here and will continue to bring my items here to get embroidered!

Great people to work with. They will find and work on what you are looking for. Thank you KVPrint

I will never go any where else, the prices are great and they do a great job........ Nick is my go to guy. He is very good at what he does!! Thank you Nick, we will be back definitely. read more

This is the best place in Bakersfield for embroidery in custom shirts. I have had hats, shirts, business cards and banners made 100% custom there at KVprint. The staff there are very nice and knowledgeable. I will definitely keep going back to them. read more

I used to work in the corporate world and now I'm a teacher. Not only does KVPRINT they have affordable prices, but they have great customer service. I have had numerous T-shirt, polo's, hats, beanies, and sweat shirts made through this company. There stitching work is so good it will out last the hat or shirt it is stitched on. The shirts they made for our relay for life team received extensive positive feedback. Their design team constantly puts up with my continued inquiries and always develops logos and designs that were exactly what I'm looking for. I highly recommend if you need any type of custom apparel or signs that you use KVPRINT! read more

called in just for info & the GIRL on the phone was rude. I understand I called an hour after opening but you can sound a little more chipper and be more helpful! she dragged her voice and plainly sounded irritated.! just wanted to know about a print on a sweater && I guess the amount of colors in the picture are a real big deal -&& if u want a pic print U HAVE TO HAVE IT PRINT READY-sized n all...if I'm gonna have to do the majority of the work I might as well seek an IRON ON! read more

Great experience with KVP!! Very fast turn around time, and very reasonable prices. Will definitely return for any other printing needs I may have in the future!! read more

This place had a quick response on an item I was looking to buy for my work. I would recommend other places looking to buy shirts for their employees to use KVPRINT. I was given a quote within 24 hours of emailing about the shirt I was looking for. I will buy more shirts in the future. read more

Great quality work! Horrible management! And customer service from Management. Great employees. But the employees are very under minded and unappreciated by management. I just felt that since I'm a small business and my order wasn't to big management made me feel I wasn't that important. Just to show when a company value the dollar more than the service to a customer. read more

Great place to get embroidery done great staff very friendly Jennifer is awesome always had a smile from beginning to end

Awesome customer service and FAST turn around time! Will definitely be a repeat customer

Customer service is excellent. Rebecca has been very helpful with designing and ordering our family reunion t-shirts. I would definitely order through KV print again. read more

I was highly recommended to KV printing by other businesses. they do live up to their expectations .I was completely satisfied, very courteous and professional staff. read more