In August 2017 we hired Whitestone Contracting to do a complete renovation of our kitchen and…read moremaster bathroom. Our COOP required a number of permits and insurances to do the work in the building and Rene was able to provide all of them. Upon completion of the project we experienced a problem with the construction of the bathroom floor. The tile floor was put in a full inch and a half below the toilet flange. This gross oversight that made it impossible to install a toilet. It cost me an additional $700 to bring in a plumber to repair their mishap! A year and a half later in February 2019 we began to experience a number of problems with the tiles that were installed in the bathroom. The tiles in the shower wall where the fixtures are located began sinking into the wall. There were also a number of tiles on the adjoining walls that were becoming loose. The grout in between these tiles began falling out. I was concerned that the water from the shower would get behind the tiles and we would experience mold! I contacted Rene and he came to inspect the work that was done in the shower. He had no explanation of how this could have happened. It was quite obvious though, the workers didn't use nearly enough cement to adhere the tiles to the newly constructed walls. A cost cutting short cut for sure! A date was set to make the repairs. Since I did not have any leftover tiles he asked me to procure some more tiles and he would reimburse me. I stayed home from work while they made the repairs. It was a good thing I did because I found the workers trying to reattach tiles that were chipped. I pointed this out to them and they recut them before being installed. About 7 months later we began finding a whole new batch of tiles in the bathroom coming loose. After several weeks of reaching out to Whitestone I received a number of excuses why they were unavailable to come back again to do more repairs. I remained persistent and continued to call, in order to hold them to task. We finally set a date and they were actually very helpful. They even took it upon themselves to pick up the tiles and provided all supplies. I regret not being able to be home that day from work to oversee what was going on. Even though the tiles seemed firmly affixed several of the tiles installed are chipped and uneven. At the end of the day we are stuck with a job that shows a complete lack of attention to detail and workmanship. In the days that followed I sent a number of texts and emails to try to get an explanation of the unsatisfactory work. I only received a text from Rob saying how he was sorry and would address it with his guys on Monday and that he would call me. I never received any call. In addition, I was never reimbursed for the tiles I had to pick up from the first repair. After two years of living with Whitestone's lack of professionalism I am left feeling like my only recourse would be to pursue this in small claims court. As the pictures show for the thousands of dollars we paid for our bathroom this is not an example of a professional installation. Based on my terrible experience it would behoove you to stay away from these guys.

Whitestone Contracting helped me completely gut, renovate and remodel my first home and I cannot…read moresing their praises highly enough! Rob and his team were professional, courteous, clean and reliable. Rob even took time to go shopping with me to educate me on certain materials, appliances, etc. The house came out stunning, and seven months later I have no problems. They also had references for electricians, plumbers etc. Thank you Whitestone!

Mike has done two bathrooms for us and neither was easy. The first was constructed from scratch in…read moreour finished basement. The second was a gut renovation. In both cases, he was extremely concerned that the work be done right and frequently consulted with us. Mike and his team always arrived on time, worked hard, and in the end constructed two bathrooms that are well-made and exactly what we wanted. The real test, though, is how Sunrise handled things when the renovation ran into a problem. The new glass tile in our shower started cracking almost as soon as it was installed. Mike and his team worked with us to find out the problem and tried several times to fix the tile cracking by putting insulation in the wall, resealing an exterior wall, etc. Eventually the tile had to be replaced with ceramic. Mike did not charge us for labor on all of this work and was extremely concerned with resolving the problem. The only caveat is that Mike expects that the client provide input during the renovation. That worked perfectly for us, and we got exactly what we wanted as a result!

My experience with michael and his crew was phenomenal. The work process was fast and efficient. He…read morewas extremely careful with my house and is generous. The house looks more beautiful than planned. I highly recommend Sunrise Renovation.

I had a small but complex job that had stumped a couple of other electricians. I was pretty much…read moreready to give up but luckily I reached out to Five Star Finish and they were able to get it all done. I've worked with a lot of contractors in the last few years but these guys are by far the best. They arrived on time, job was done very professionally and Billy went above and beyond to get everything working and explain everything to me. I would 100% use them again in the future (and plan to) and wouldn't hesitate to recommend them to everyone (which I also plan to do). Thank you so much guys!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read moreFive Star was amazing to work with. From the second we emailed them, the communication was consistent and the responses we almost immediate. The craftmanship that put into the work was extremely well done and was treated like it was their own personal home. We had our fireplace completely remodeled and had electrical done so we could mount our TV. I could not be any happier with how it turned out. Billy was great with his suggestions on what we should do and I am so glad we listened! We plan on using Five Star Finish for our future home remodels. I have to speak on all the 1-star reviews due to the $100 deposit for an in-home evaluation. It was worth EVERY PENNY of the $100 and they deduct it from the services once you use them. If you want the best work done, then you need to put in the little money that you eventually get back.

Bennie and his team did an outstanding job from start to finish. The quality of the final result…read morespeaks for itself -- you can clearly see the level of experience and attention to detail in the workmanship. The project moved quickly and efficiently, and they were consistently on time and professional. Bennie was flexible when we requested changes and also wasn't afraid to suggest improvements along the way. A few of his recommendations required us to adjust course, but he was absolutely right -- those decisions elevated the overall outcome. Would gladly work with them again and highly recommend to anyone looking for top-tier work done right and on schedule.

Arben is very accommodating and finish the job on time…read more Always responsive to text message. Highly recommend.

We had a big project that expanded as we discovered more issues with our property as the job…read moreprogressed. Reliable took everything in their stride and made sure all the new issues also got resolved. It was always a pleasure to meet the guys coming in to work every day - everyone had a great attitude and worked so hard.

Reliable Contractors did a great job in my new place. I appreciated the responsiveness when I…read more reached out to ask questions. The owner was professional, the renovation was completed in the time frame specified and the end results are beautiful. I highly recommend and will use this company again the future.

I used Edwin several times for repairs in my apartment…read more He is meticulous, professional and does a very good job, highly recommended...

Edwin and Juan both did a great job with my bathroom. I was having some issues with the wall…read moreDissolving behind and next to toilet. Also my toilet bowl seat was very loose he was able to fix the walls and the toilet seat all in one day. His work is great and efficient. I also have a small bathroom so that probably made it easier, more like tiny bathroom. But I am very happy with my bathroom now. I would definitely recommend to a friend

Jonathan installed my kitchen AC and did an excellent job. He took the time to help me measure…read moreproperly so I could purchase the right unit, which made the process much easier. The installation was clean, secure, and well done. I've only had the chance to use it during a few warmer days, and it performed well during that time. He was reliable, easy to work with, and clearly experienced. I would definitely hire him again.

Issac and the manager were great to work with and the crew did an excellent job on the drywall…read morerepair and painting. Highly recommend them.

I was torn between giving Amore a two or three star review, because our floors are done and mostly…read morelook good. I decided to go with a two star review, however, because of the incredible stress this experience caused my husband and I. I literally had to get a prescription for insomnia pills mid-way through this job because I was so stressed that I could not sleep. Jim and his crew came highly recommended by our furniture maker, which is why we decided to hire them. But from the first day on the job, things began going very wrong. Here are some highlights: This was a job that we were told would take 4.5 days. Instead, it took SEVEN WEEKS. Jim did not order the proper amount of wood, so we had to stop the job midway through to wait on more wood to arrive while we meanwhile had a big concrete hole in our kitchen. He also neglected to order base molding ahead of time, which caused further delays. When the base molding finally arrived, it was too thick for our space - it hangs over the door frames and looks awful. We wound up just accepting it because we were so worn down that we just wanted everything to be over. On the first day of the job, a manager on Jim's crew wrongly told us we had bed begs, costing us a day of lost work while we freaked out, plus $300 for a bed-bug sniffing dog. We did not have bed bugs. This was a truly awful experience. Jim was not present to oversee the work, and the Brazilian crew who did the demo and floor install were very sloppy. They damaged and scratched our walls, the repair for which Jim originally wanted to charge us nearly $800 for (we argued this out and he wound up covering it). The crew installed faulty boards, which had to be ripped out and replaced; installed boards that were not fully glued down and squeaked and moved when they were stepped on, which had to be replaced; and, in over a dozen places, actually damaged brand new boards that they had just installed by dragging and dropping our furniture - which again, had to all be replaced. On one morning, one of Jim's main workers showed up, dumped some boards in our living room that were supposed to be installed that day, told us he was going to go park his car, and then disappeared. It turned out he had decided he just didn't want to do the job anymore. The workers threw away a piece of our kitchen cabinet and they broke a pot and threw away the pieces, seemingly to hide the evidence. We insisted on being compensated for the pot and Jim had a piece of wood made to replace the missing cabinet part, but this just showed a general, worrying lack of care and responsibility on the crew's part. In another instance, a worker opened our patio door in the middle of a tropical storm after we told him to keep the door shut. The door flew open, slammed against the wall and broke. When we called Jim to tell him about this, he exploded and started yelling at us, sayin that it wasn't his fault the door broke - "It's the wind's fault" - and that he wouldn't cover the repair. We wound up splitting the $1600 cost to fix the door, meaning we wound up footing an $800 bill because of his worker's sloppiness. Jim did not tell us that we would have to hire someone separated to caulk and paint the base molding, which came as an unpleasant surprise. When our general contractor arrived to do the caulking and painting, he discovered that Jim's guy hadn't even installed the base molding correctly. We had to run out and buy a nail gun so he could fix it. Jim agreed before the job that his crew would help us disassemble two pieces of furniture that were secured to the wall (a bed and cabinet). The crew then whined and complained about it, saying this is not their job (then why did they take the job??). In the end, they wouldn't even put the cabinet back on the wall - we had to get our general contractor do it, who easily reinstalled in. These issues would have been a lot more tolerable had Jim's attitude been better. He repeatedly told us we were too involved and we were expecting too much. Any time we expressed dissatisfaction about something, Jim would literally yell at us and say we're unreasonable. Keep in mind, this is for a $40,000 job - in our home. It got to the point that my husband was having 45-minute yelling calls with Jim on a nearly daily basis, taking away from his and my ability to do our jobs and just live our lives. One morning, he called my husband at 7:30 am to yell about caulking. I heard my husband scream from the other room, "Do you know I have a job that isn't yelling at Jim!?" In 10 years of marriage, I literally had never heard my husband yell like that. It was extremely upsetting. In my husband's last 45-minute call with Jim, he literally asked why we never thanked him for the job. That about sums it up. The good points are that Jim did finish the job - he did not disappear on us. He also did fix many of the damaged and problematic boards. But overall, the experience was just a nightmare.

I really don't know where to start but I want to make sure people are aware of this before they…read moreconsult with this flooring "AMORE CONTRACT FLOORING" specially Jim! I am sitting here in utter distress with squeaky and popping floors. The only good thing about it is from afar and surface the looks good , it's natural oak engineered floors. Let me list out everything that was wrong . 1. The main guy Jim Berardi has anger issues and pretty much tormented me through the process. I should mention he apologized after I broke down and called him out but it doesn't stop him from saying " you know nothing about floors" and " what do you want me to do, I sent my guy to nail it down ". He was fine and courteous to talk to before the work started and he had half deposit which I generously gave when covid started as I like to work on trust. He is the meanest and rudest person I have worked with. 2. There was no manager on site , Jim hasn't been on site physically since he got the contract. A site manager Steve was suppose to be onsite but never made it( I don't know why ). Jim said Bruno, his flooring guy was the site manager but since the floor has issues , I have asked him numerous times to let me talk to Bruno and the answer is " he is a laborer and I deal with client " . I don't get it whether he is a laborer or a site Manager ? And who uses verbiage like "laborer" in today's day and age ? Bruno by far has been the most courteous person to talk to and I wish I was only dealing with him but he is loyal to Jim 3. I paid 500 bucks for "deep" Cleaning service. The same guys who packed and unpacked were trying to clean with a cloth. I had to call jim to ensure that they clean the kitchen and bathroom as they were NOT agreeing to it . What does deep cleaning mean ? I asked them a number of times to clean pantry shelves and that still had a fat layer of dust and I gave up . Jim gave me half off and said he is doing it as a courtesy and not because they effed up and don't know how to clean ? 4. I paid 1000 dollars for packing and unpacking and my apartment didn't have a lot of stuff . They didn't cover my furniture , my throws were in a basket kept in the bathroom without cover. I came to visit the first day and they were removing the floor. My couch and fabric furniture was kept without covers. My closet Was not covered and all my clothes had to be washed and office closet he's dry cleaned. I could have hired someone awesome to get it done properly . 5. All of the above would have been forgotten if the floors would have turned out ok but see the issues ( Jim initially said that the wood needs to be acclimated but never did for some reason, he lied about things left right center so am not sure what's the story behind it ) - they left the closet doors out , damaged the mouldings and the ceiling had black lines from moving the closet doors. On top of that his guys kept the closet door brackets in random places because of which 2 brackets were lost ( these are 30 years old closet doors ) and then he blamed me for losing them.He sent someone to fix it who didn't know much , handy man from my building helped and had 2 brackets from a job he did for anther apartment. - When I examined a floor plank the day I visited , that plank had Knicks and dents and he assured me the installers never install damaged planks. Guess what ? I found probably 8-10 in living room and guest room and I refused to look more( his carpenter showed me a few !!)I live in 920 sqft apartment but I wanted it to end so got some money off and said am done with this and wanted to move on. I paid the rest of the installment. - 1 day after I said am done I could hear pop sound from 2-3 places and to my horror I had to text him again. Brand new floors had an issue that my old floors didn't ? Then he picked up my phone and said " you said you wanted nothing do with us , I will help you out of courtesy " .. really ?????? Before he sent his guy , I checked the entire apartment the weekend before and taped all places and there were about 25 of them ( sigh) .. I sent him pics and he said " we won't fix everything " .. his guy came who was nice and drilled maybe a 300 nails in my apartment , many on each plank which was filled with filler but you can see it in pictures . It fixed the issue 50 percent ( felt like at that time ). The pops reappeared and now the issue is all over the apartment , pops and clicks - Last , all I am asking from Jim is the floor invoice ( where he is strike off the price ) so I know the exact wood and quantity which he wouldn't give me. And I asked simple questions about how the subfloor and floor was installed so I can tell other contractors who come to look at it it but keeps making excuses. Since then I have contacted many contractors who either said that it's acclimation , or subfloor issues ( most likely it's sub floors ) and they have asked me to wait till fall.