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    Kwik Trip

    2.8 (9 reviews)
    Open Open 24 hours

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    Walgreens

    Walgreens

    1.5
    (8 reviews)
    4.7 mi
    $$

    Walgreens on College Ave. If you had a minus five stars, I…read morewould give it that. I went with my adult grandchild to get a prescription refilled. "Joe" the pharmacist on duty informed them that they had no insurance info on file so he didn't fill it. They explained that the prescription had been filled previously so they should have the info. He abruptly said they had nothing. When presented with their insurance info, he said it wasn't valid and was denied. After getting the info confirmed from the primary insured parent, he still would not accept. My grandchild called the insurance company and he refused to talk to them on their phone and insisted something changed with the insurance since the last refill. After a call directly to him from the insurance company he finally agreed to fill it. I complained about his attitude and told him he needed to work on his customer service . At this point he threatened to not give them the medication unless I left! It took over an hour to get a simple refill . Worst attitude in an employee I have encountered in a very long time. And from a health care provider

    They are constantly filling prescriptions INCORRECTLY, and when I asked them about it, they argue…read morewith me. I would give them a zero if possible. when I told the pharmacist I had some documentation showing what the prescription should be, he and the counter girl actually started yelling at me and they told me if I didn't like it I could go someplace else. ! You would think running a department in a drugstore you would nicely explain it to someone what is going on. I CANNOT recommend ANYONE going there.

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    Kwik Trip - servicestations - Updated August 2026

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