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KY/TN Shade & Screen Solutions

5.0 (1 review)
Closed • Closed

Services - KY/TN Shade & Screen Solutions

Awnings

Blind installation

Window treatment installation or replacement

3 More Services

Motorize existing window treatment

Window treatment removal

Window treatment repair

KY/TN Shade & Screen Solutions Photos

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3 years ago

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31-W Insulation

31-W Insulation

1.0
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I had a residential home build project in Bowling Green and worked with 31W on both my insulation…read moreand for my fireplace box and chimney installation. Unfortunately, I experienced a number of issues with both -- some ongoing -- and the customer service from the team in that office has been terrible. While they were quick to give a quote (and I will say, the price was good), getting the workers out to complete the jobs was extremely difficult and unpredictable. I had to go back and forth with the sales rep on multiple occasions with continual reminders just to get them to finally show up. Once they did, the work completed was shoddy in a few ways that negatively impacted my house build. I tried to address getting the problems fixed multiple times and got zero response from their sales reps nor managers. Once my check had cleared it was as though they had no responsibility to stand by their work. At the point of final inspections, and aside from the fact that it is visually problematic, the inspector pointed out the chimney pipe was crooked and needed to be fixed. The pipe when initially installed was not properly braced, which was an issue with our first building inspection. After several follow ups, they finally came to address the bracing, but it was clearly not strong enough as the chimney pipe (you'll see in the photos) is still improperly placed. Additionally, there were a number of spots with overspray of insulation on the windows and the roof due to not using baffles. When I initially tried to address this I was told the spray was water soluble and "easily removed." This has proven to be untrue and I am unable to clean these areas off. I asked that 31W advise as to how exactly this excess material could truly be removed or assist with removing, without causing any further damage to the materials, and got no reply from the sales rep, manager, nor the 31W Regional Manager who I tried to reach out to numerous times. 31W came to me highly recommended, but unfortunately based on my own experience at this point I cannot pass that recommendation along any further, and thought it was important for others to know the risks they take in hiring this company.

From the owner: When it comes to getting quality home improvements for yourself or your customers, you need a…read morecompany with a long-standing reputation for exceeding expectations. When we started 31-W Insulation in 1972, we didn't envision it would become the second-largest insulation company in the Southeast with more than 600 employees and 48 locations in 12 states. We only knew that we wanted to treat people with respect and provide the best in insulation and other home remodeling services, such as gutter systems, garage doors, fireplaces, window blinds, mirrors, shower enclosures, and more. We still remain under family ownership and look forward to making you part of the 31-W Insulation family!

Budget Blinds of Clarksville

Budget Blinds of Clarksville

5.0
(4 reviews)

Angie the owner provides the most incredible selection of window blinds and her service before and…read moreafter the sale is the best I've ever experienced. Her cheerful attitude if there is a problem with one of her products is absolutely amazing. Please give her a shot at your project and you will never regret it.

I almost didn't call Angela at Budget Blinds based on some other reviews that I read. As it turns…read moreout, those reviews are for a different/previous owner that is not associated with Angela at all. I'm so glad I did my research, because Angela did an awesome job on my plantation shutter order. I have had plantation shutters in three houses so far and they remain my number one choice for window coverings. I chose Angela at Budget Blinds after getting a total of four quotes from local providers. Not only was her quote the best price, but her experience far outweighs the competition. She does a LOT of shutters. Even her competition told me that she does more than anyone else in town. This is important when buying something as expensive as shutters. They all sell the same brand, but if you want it done right you have to go with someone with experience. She is second generation window covering, having been mentored by her father who ran the business for many years. After putting shutters in three homes, I learned the value of experience the hard way after I got stuck with a product I didn't order in the past. Angela was thorough and patient with my many questions. She was able to give me excellent advice to assist me in my choices. She made sure that everything operated properly upon installation, even ordering replacement parts for a frame that was damaged in delivery and an extra magnet to make sure my shutter on the door stayed closed. My house has a front door with sidelights that made us feel like we we on display to all of our neighbors. I had her put 3.5" shutters on it, which is something that the other local businesses told me was not possible. It turned out fantastic! Then I did my French door and a window in the family room and my big picture window in the living room. Everything turned out exactly as I had hoped and my house looks fantastic.

KY/TN Shade & Screen Solutions - patiocoverings - Updated June 2026

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