Advance Auto Parts is great! I had a dead battery on my car and they were extremely helpful! Also…read moreone of the few shops that does the battery registration/diagnostics after the new battery is installed. With the new battery everything worked great except the convertible top wouldn't go up or down. After checking a bunch of fuses they thought it might have been related to the on of the AC fuses being on the dash at the same place. It was and was very happy to only be buying a fuse. Will definitely be recommending to anyone with car trouble!

Jeremy at Advanced Auto was so helpful in getting a battery issue resolved. He quickly tested the…read morebattery and found it in need of replacement. He located the battery paperwork on the computer and we were able to get a new battery in record time. He was very courteous throughout the process.

I have been to this autozone several times and they are always very helpful. They come out and look…read moreat the car sometimes if they need more information or have some helpful tips. It is always an easy and effective experience

Helpful, replaced my battery that was covered under warranty quickly after testing showed it was…read morebad.

Napa Auto Parts always gets it done for me. Today's experience was just another example. Hat's off…read moreto Mike and crew at 6000 Charlotte Pike. Although slammed and short-staffed, their knowledge\professionalism\friendliness and cool under pressure performance was nothing less than exceptional.

Received a lot of wonderful help here! Tonio Is a great human being! I will shop here more often!read more

My car wouldn't start last night so I came in today to get some jumper cables only to return with…read moremy car charged to get the battery checked. Turns out I needed a new battery and the staff was super kind and helping me find the correct battery providing a free installation with purchase. Oddly enough, both cars in our household had batteries go bad this week and we've both gone to this location for battery service. Thank you for getting us back on the road. We appreciate you all!

Would not recommend this location for any services you may need. Purchased a battery here on…read more9/29/23 to find out less than 3 months later the battery is bad. Came in to have it tested and swapped out. The lady, which I believe is the manager, was extremely rude not only to me as the customer but to her employees as well. She is easily distracted and kept leaving her station while in the middle of assisting me. She has major attitude and told me it's my fault the battery is bad, which I'm not sure how that is possible. I did give 2 stars because the other employees were helpful and kind. Her on the other hand was the opposite. If I owned this establishment, I would seek other management in store.

Excellent Experience! William was extremely helpful with helping me choose the best battery for my…read morevehicle. Quick and easy install and terrific customer service.

very good service. I had a nail in my front wheel yesterday around 6:40 pm and got to this shop at…read more6:48 PM. The shop usually close at 7 PM at Saturday and we are in rush to drive back to home at Memphis which is 3 hours away. The guy fixed my tire in 10 mins and did not even ask me for a dime. Great service!

ATTN DEREK: Pep Boys refused to perform a straightforward…read morewheel installation on a BMW xDrive, citing blanket "liability concerns" over tread variance -- a justification that does not align with the actual design of BMW's rear-biased, slip-detect AWD system. The explanation provided demonstrated either a fundamental misunderstanding of the vehicle's drivetrain or a refusal to apply basic technical judgment. What is far more serious, however, is the conduct that followed. Staff/Owner/Management proposed allowing a non-employee customer to enter an "authorized personnel only" service bay and perform the physical installation herself while the vehicle was elevated on a lift, with employees offering only to torque the lug nuts afterward. From a safety, compliance, and risk-management standpoint, this is indefensible. Permitting an untrained customer into a restricted work area around raised equipment exposes the business to obvious hazards and contradicts any claimed concern about liability. As a corporate-owned national automotive service chain specializing in tire services, Pep Boys is expected to maintain competent technical standards, enforce basic safety controls, and exercise sound operational judgment. Instead, this location demonstrated poor reasoning, inconsistent risk application, and a troubling disregard for both safety protocols and customer treatment. The refusal to refund the deposit only compounded the matter. This was not a minor customer service issue. It was a serious failure in professionalism, safety oversight, and accountability. I cannot recommend this location under any circumstances - From a LEGAL Standpoint. I hold the personal opinion that the Owner/Management Does not Operate their business within the Confines of Pep Boys Corporate Operational Rules and Procedures - And Should be Replaced - For Disregard of Corporate Rules and Regulations.

Went in and had my car taken care of within 24 hours + they had great communication. Pay in cash…read morefor a discount! They're trustworthy and kind

i was referred by our mechanic to Chris at Precision. Chris was very helpful, got me in right away…read moreand thoroughly went over the alignment with me. He even applied a discount to the service. It was a wonderful experience and I would highly recommend them.