My experience here left a lot to be desired to say the least. My pedi was lackluster! The guy seemed as if he dreaded his job and his workmanship conveyed just that. Initially, I had planned getting both mani and pedi but with the mediocre job of my pedi, I refused to allow any other services. While the other older gentleman, I think he was the owner, seemed more inviting and involved. I would encourage you to have your team/staff to portray the same enthusiasm. Not to mention to improve/spruce up on their skills. I would also add, there are too many other nail salons on each corner for this place to compete and have mediocre services, not the cleanest establishment, same competitive pricing but do not offer any refreshments like most. Under the circumstances, I would have passed but just thought I would share seeing as your pricing is the same as others, if not, slightly higher but nothing to compare to as far as atmosphere, top notch services or overall quality. Needless to say, I will not return. But, hopefully you will make some necessary adjustments and improvements for your future clients. read more

I had just moved here and decided to go in and change gel-polish on my toenails, it was half grown out. I know it was $15.00 for new application, but I got charged $21.00 to remove the old gel polish. There was no trimming, no buffering, no sanding, I did not get the pedicure. It was supposed to be a quick service and ole dude treated me like I had the audacity to interrupt his lunch break, after he sat down and grounded off the old polish, told me it was going to be $35.00....? So confused but anyways, went to go check out and he looked at me like I also need to leave a tip on top of that! Will not be returning. read more

Kyla Nails & Spa - Nail Salons Near Me - Florence, South Carolina

I got the deluxe pedicure and a full set of acrylic with gel polish. The nail tech was very kind and thoughtful. He listened to my request and I am very happy. I will be back again!!! read more

Kyla Nails & Spa - #195 gel polish - Nail Salons Near Me - Florence, South Carolina

Overpriced for a basic mani/pedi service -$35/$55. The technician could not wait to leave, which I get, but still bothered me as some parts of the experience were sub-par and undermined the value of what I was paying for. I assumed gratuity was included... read more

So, not good. The people were nice. Very nice. However, the guy who did my moms nails slopped the acrylic on there and didn't even properly file down the acrylic to shape her nail. The guy who did my nails - who was very nice - completely removed all of the acrylic and put a little dollop of acrylic back on. I'm not sure why I paid $40.00 to have acrylic nails when there's hardly any acrylic ON MY NAILS. While they were nice, I left more upset than I arrived with grown out acrylics. It's not worth a fill. read more

Kyla Nails & Spa - Hardly any acrylic. Nail polish doesn't even cover the entire nail. - Nail Salons Near Me - Florence, South Carolina

Awesome experience with a very friendly staff. My nails and lashes turned out wonderful. Technicians listened to what I wanted and nailed it! In and out quickly, which is a huge bonus. I will be returning! read more

This is my mom's go to place for her gel mani. She drives two towns over (45 minutes in distance). I just needed a pedi, so I figured that should be an easy service. Shane did my pedicure. He was really nice and sweet. Normally, I pay $20 for a basic pedi (in NYC). Here, I paid $31 for a "soothing pedicure". I asked for my toenails just to be filed straight across, but they were rounded. The pedi was more basic, than soothing. I sat with my feet under the dryer for about a half hour. I was Expecting my polish to be dry, as I waited for my mom to finish up. When i got home, the polish was smudged on two of my toes. I just went over them with a basic top coat, as driving back wasn't convenient. The brighter side was my mom's nails looked great! Also, there's Free WiFi, but it's Eggs Up's not their own. The staff is very friendly overall and this place is extremely clean. Not sure if I'll get another pedi here, but my mom will definitely be back in two weeks! read more

Kyla Nails & Spa - Pedicure Packages - Nail Salons Near Me - Florence, South Carolina

First time I went I wasn't too happy. The powder was a different powder and Sang didn't know. I didn't have time to get my nails completely redone but he gave me his cell number and told me to let him know when I can come back free of charge. I was available Tuesday so I went and didn't know until I got there they were actually closed. This man went to a drs appointment and literally opened up just to fix my nails. For free! I have never had anyone fix my nails for free. I will always go to Kyla's for my nails. I will never stop recommending them. Thank you so much Sang for being so great. He is definitely my go to nail tech. read more

Been here once before, decent enough to return, not great enough to recommend it to anyone else. On my second visit, I asked for gel mani and pedi--my usual. The mail tech was plenty nice and asked if I had ever gotten a dip manicure. I said no, I had heard about them, but was perfectly pleased with gel and was sticking with that. He continued to push the dip-so I went for it. My nails came out SO THICK I mean they were so sore and way thicker than acrylic. There were spots that were shaved down and overall extremely uneven. I paid over a $100 for this and I hated it and didn't have the time to redo it. Will not return. read more

Only gave it 3 stars because it's a very clean and nice looking nail salon. But the gel manicure I got was mediocre at best. I asked for rounded oval-shaped nails. I don't know what this is honestly. I've had plenty of other salons achieve this look but I don't know what happened here. Also if I say I don't want to use a machine to take off a gel manicure that should be the end of it. I don't like when people try to pressure me to something that I know will ruin my nail beds. read more

Kyla Nails & Spa - Uneven paint job. What is this shape? - Nail Salons Near Me - Florence, South Carolina

I arrived on a Sunday to get my nails repaired. Since I was the first customer there, I was able to get my nails done first. Usually I get a UV gel but the nail technician informed me there is a dipping gel that is gel with a shorter process and lasts two weeks. I didn't believe him but I tried the dipping gel anyway. The gel is lighter than UV and after a week on my nails, I've had no problems with my nails: study but lightweight and the gel colors are pretty! The repairs were done to my nails so that when it was done, I didn't feel embarrassed about showing my hands. I've been a die-hard fan of uv gel but the technician at kyla's made my experience worth the drive to get my nails looking good! read more

Kyla Nails & Spa - My first time with the dipping gel. The process was a lot faster than the uv gel and much lighter. The nail technician did an awesome job! - Nail Salons Near Me - Florence, South Carolina

Went To Get My Nails Done There Yesterday , But When I Went The Manager Dan Did My Nails He Did An Amazing Job Just Got Tired Of Him Stoping And Getting On The Phone And Texting People . I Understand He's A Manager But That Was Rude And Very Annoying !!!! Other Than That I Love My Nails about Some Of My Nails Are Uneven And Paint On Skin But It Really Wasn't Worth $57 For This read more

Kyla Nails & Spa - Nail Salons Near Me - Florence, South Carolina

On a whim decided to have my nails done at this salon.... never again. Less than two days after I had my nails done(dip powder) they were crumbling off! I've had dip powder done to my nails SO MANY times before and it always last me at least 3 weeks this lasted not even 3 days! When I called the salon to address the issue they offered to fix the nails affected but I declined because It would've been a full new set and I was very annoyed at this point I simply asked for a refund which I was told I would receive and never got read more

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Pedicure was good . Manicurist was rude he left my nails uneven and jagged was not pleased at all !!!

Broke one of the nails so I came back to get it fixed and had the worst service ever. The tech in the first chair told me they didn't have what was on my nails. I said, "I just came here Sunday". He said, "oh okay, have a seat" (talking about the waiting area) while waiting two other technicians came to look at my nails speaking in their language and being super weird. The first guy was fixed my nail, and it looked terrible but I didn't want to be there anymore so I left and I will never return. read more

Kyla Nails & Spa - Ombre Full Set - Nail Salons Near Me - Florence, South Carolina

I came in without an appointment and they seated me immediately. The establishment was very clean and the techs were nice. I had one woman work on my acrylic fill in with another color/ gel polish. She was very thorough but in the middle of my manicure she left to work on another client bc they started getting busier. The man who took her place seemed like he was in charge, and he was much less friendly and seemed annoyed with me. He quickly and messily swiped the polish over my nails then said the total as he walked away. This manicure wasn't awful because from far away it looks good and it was cheaper than they advertised on the website ($35 but I payed $31). I believe that not every employee has the attitude of that man. read more

Kyla Nails & Spa - Nail Salons Near Me - Florence, South Carolina

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Just moves to the area, saw this place had good reviews and thought I would try it out. EXCEEDED my expectations! I got a powder dip manicure and even did 3 coats when I asked with no fuss! Very happy! They also have a points and reward system which I liked! read more

Came here to get a pedicure and the services were horrible! Upon arriving, we were not greeted at the door, and the receptionist, which was a young guy, was texting on the phone barely acknowledging us... when asked what kind of pedicure we wanted, I specifically asked for the 55 bundle WITH the callus treatment. I did not receive any kind of callus treatment. The pedicure was very brief, and he only spent about 25 minutes MAX on my feet when it should've been longer. He also did not listen to my grandmother (she got the basic 35 dollar pedicure) & instead charged her for the 75 dollar bundle, then proceeded to ask for a tip on top of that. Also when picking out a nail color, he suggested to me that the color was to light for my skin complexion.WILL NEVER HAVE MY SERVICES AGAIN! -10/10 WOULD NOT RECOMMEND! read more

They did a great job. I'd definitely stop in for a manicure and pedicure again if I'm ever in the area. The atmosphere was nice and relaxing. Good customer service. read more

NEVER AGAIN. I just left this establishment and I'm extremely dissatisfied with the experience as well as my nails. I'm new to the area so I decided to give this place a try. My nails were lumpy and bumpy and the older guy completely rushed through my service. I got gel polish as usual and he polished my nails all the way up to my cuticles onto my skin. It looked like a pool of polish near my cuticles. I asked about this and was told they do this so that you won't need a fill in as quick. I've been getting my nails done for 15 years and I've never had gel polish over my cuticles onto my skin. AWFUL. I now have to go finds someone else to fix this disaster. I would of given zero stars if possible. read more

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My fiancé and I went here for pedicures. Wait was not long at all - by the time we picked out colors they were ready for us! Calvin did mine and Sunny did my fiancé's and everything was great! read more

Visited today for the second time and it was a great experience. Sunny was my technician for the pedicure and manicure and she was great. She was very personable and I enjoyed talking with her. I had the light pink powder manicure and I love it. The spa is clean and has a fun atmosphere. I'll definitely be back. read more

They nail techs do not know how to shape your nails. They continuously tried to pressure me & my friend to get other services. Do not recommend. read more

The nail was really rude and attempted to fat shame me. My nails have bubbles in the gel and one didnt get a proper top coat. Waste of money and time!!!! read more