I came in today for something simple...just needed a key cut, and a door knob and I got the most…read moreexceptional service from the store manager, Saul! He went above and beyond to service me and get my doorknob customized to fit my existing key (so rather than having to add an additional key to my keychain, he was able to custom fit the door knob...himself personally...to my exact house key!). This was a level of service. I did not even know it was possible at Home Depot. I truly appreciate the time he took and how he treated me essentially like a VIP. For only $60 I left with two extra keys, the door knob I came in for, and a cute little keychain. In this economy, those are fantastic! Based on this experience, I will absolutely be returning exclusively to this Home Depot location as long as he is the manager.

The customer service at this location is horrible. Employees walk by you and don't ask or care to…read morehelp. The garden care is low on inventory and the plants are not cared for. The manager refused to honor next day mulch that was no longer on sale. They know I'm a regular customer who is at the home depot for my projects at least 2x- 3x a week. The managers are heartless and don't care about customer satisfaction. I have to go further out to get exceptional customer service and other managers have honored small request that doesn't cost a thing or put them in any loss... I stopped going to this location and if anyone is expecting exceptional service save the time and headache and go to another location. I promise you there are better plants and nicer and more helpful people at other locations away from providence. Lowes also have better customer service.

I was looking for some fun souvenirs and gifts I could buy for my family while I was in Providence,…read morelucky enough I stopped by this local shop! They had such an amazing curation of goods, I really loved all the small little nic nacs they had. I bought some red wine salt, a thick's hand towel, and a rhode island candle that smells amazing. Would love to stop by here again!!

The place was very cute and we loved all the jelly cats, but the person working there was very…read morerude. She kept telling my kids to put the jelly cats away where they found them even though they were already doing it without her telling them. She watched them like a hawk and made it seem like she wanted them out. She glared at one who was just looking at a bin of jelly cats. Over all the items were a 5 star but the service was a 1.

TERRIBLE delivery service! Bob's Furniture charges $150 for a White Glove experience, just for the…read moredelivery guys to ruin the entire experience for you. The first delivery, the item was damaged. After returning it, I was scheduled for the next delivery date which was 5 days after the original date. When the next delivery date came around, the delivery guys argued with my elderly mother that the item was "too heavy" to bring up the stairs, following he is not going to "break his back" doing so. The best I was offered was another delivery date, with a different team, 10 days later! I had to fight a hard fight to get next day delivery at a special time because I had no one to receive the furniture for me and I had to be at work. I waited 2 hours and nobody showed up! After the 2 1/2 hour mark, I got a call stating the delivery team is outside of my house, but I had already left. I was 2 hours late for work waiting for them to show up and all they had to say was they were delayed. Understanding, delays happen, however, that should have been communicated to me so we can plan accordingly. They shouldn't have just showed up 2 1/2 hours late, especially after the experience I had the pervious day. I've never had an experience as horrible as this over furniture. After going back and forth with delivery team and store associates, dealing with 2 managers and a supervisor, spending three hours on the phone about the delivery driver arguing with my mom while I was at work, then the next day, the furniture showing up 2 1/2 hours late, making me 2 hours late to work... I ended up canceling my order. All that for nothing. And the associates at store level... there's nothing they can do.

I ordered a split king bed online and paid for their "white glove" delivery with set up. I selected…read moremy delivery date and time and received a confirmation in my email that my order had been processed and my delivery was scheduled. The morning of my delivery window came and went, so I called their customer service line to find out what was going on. The customer service rep told me that I owed an additional $42 and that my order was "on hold" until payment was processed. When I asked how this could have happened, because I ordered it online and they were the ones who calculated the total, so the issue was with their system, I was told "yeah, online ordering can be glitchy" I then asked the customer service rep why no one notified me that my order was on hold, especially since they had charged my credit card and sent me an email confirmation that was order was set and I was told that no one monitors that system so there would be no way to notify me unless I called in. What a stupid process and dumb answer to receive. I then had to call back and speak with someone from sales to pay the additional amount and they were able to schedule my pickup for the following Tuesday (they don't deliver on Sunday or Monday for some reason) I then went to read the online reviews and became so concerned because so many people have had problems with this company and everyone had a story of a delivery gone wrong or some other issue. Luckily, I received the bed, with all the parts, and the delivery folks set it up quickly and got on their way. I don't imagine that I'll ever shop here again, the whole experience was frustrating and it's evident that they don't care about their customers.

Shop just opened! I've seen Summer curate and manage Restoration Hardware, American Apparel, and a…read morefew other places and to see this new space open is great! The store is selling all sorts of craft supplies and homegoods with a decent selection now and lots more to come. Most craft supplies are hard to come by in the city and are mostly curated towards painting / sculpture, Indigo seeks to fill the void. Come celebrate local business, merchandising magic, and some locally sewn goods!

My boyfriend and I stopped by to check out the handwoven wool rugs in the back room. They have an…read moreamazing collection of 'war rugs' (tribal rugs featuring images such as tanks, helicopters, guns etc). The owner was an absolute delight and spent a good deal of time showing us a variety of one-of-a-kind handwoven rugs from the middle east. We ended up buying a beautiful rug from Afghanistan. The store also has unique jewelry and beautiful objects from all over the world. I got my mom's birthday present here. A lovely spot, not to be missed!

Beautiful handcrafted items from all around the world. So glad I finally stopped by this place…read more I've had my eye on it for some time .

Simple Pleasures is my favorite shop in Providence. There is always something imaginative for…read moregift-giving--and they wrap everything beautifully, with delightful paper and ribbons. You never know what you'll find, yet you can always count on finding something fabulous. Mary has an extraordinary eye for discovering special goods from all over the world, including things you might otherwise find only in France. I was so pleased to see some of my favorite designers still here from twelve years ago, before I moved away. Candy, cards, socks, blankets, candles, tea towels, wallets, totes, beautiful things to hang and admire, and whimsical--or not-so-whimsical--spiritual and manifestation treasures. They even have motion-activated sound boxes that chirp like birds! Simple Pleasures is exactly what its name promises: a shop filled with discovery, imagination, beauty, and joy.

Cozy store with a ton of history. This business was recommended to me and I figured I would check…read moreout the hype! Stopped in today for small business Saturday and left with a few goodies. They did have a sign on the door asking customers to not take photos while inside- whether it is for security purposes or to ward off the use of google image. I guess you will have to visit yourself! Extremely small parking lot, it looks as though they share the parking lot with a few other businesses, but have a few spots exclusively for their store.

This quirky store has a lot of cheap, liquidated stuff. Kinda like the ugly step brother of Ocean…read moreState Job Lots, in that it's rougher around the edges. They have a bunch of crap with with a few better quality items mixed in. I removed a star for having large restroom signs only to see they have closed them indefinitely to the public.

Good store for canned food and processed food snacks, candles and small household items…read more Not as great as the old Building 19 franchise, as many claim

Great little hardware and decor store in a city neighborhood. They have a lot of items you might…read moreneed for small home maintenance projects like felt pads, new sink strainers, basic tools, plumbing parts, house numbers, door knobs, a few kitchen tools and shelf paper for example. They also sell shower heads, cabinet hardware, wall paper and other interior decor items. Staff are super friendly and helpful. There are a few 2hr parking spots on the street in front or find a spot on a sidestreet nearby.

This local hardware store is located in the Fox Point area. If you live on the East side and don't…read morehave a car, this is the most convenient store to get things for the house. They focus on the basic hardware services like: -Key cutting and stamping. They cut over 20,000 keys a year - Rekey lock sets - Screen window and door repair - Glass replacement for windows and picture frames - Lamp repair - Vacuum cleaning or repair for Miele and other brands - Custom cut window shades - Complete sharpening services (tools, knives, lawn mowers, & many other items) You can also buy screws, hammers, bulbs, etc. They have a nice decorating section where they can help you choose fabric and decorating ideas for your home projects.

I drive by this business during my commute to and from work, and have wanted to write a review for…read moreseveral months now. But, an unusually cool spring has left this business appearing as quiet as the proverbial Maytag repair shop. Despite the uncooperative weather that squelched this year's spring fever, I saw the owner faithfully tending to his plants (I've seen him out there as early as 7:30 a.m.) over the past few months. Now that it's taken until the latter part of May and the beginning of June for spring to have finally taken root, this store is now in its full glory, and the time seemed ripe for a visit. This business is located on a busy commercial road, next to a small convenience store (both businesses share the same parking lot). Speaking of parking, there isn't much, but then again, I've never seen a lot of activity on weekdays, during working hours (I can't vouch for evenings or weekends). I'm not so sure that the Yelp category of nursery/garden center most accurately describes this business, since they don't appear to actually grow the plants on premises, at least from what I could observe. I wouldn't categorize them as a florist either. Instead, I would describe them as a plant retailer. I don't know how or where this business obtains the plants it sells, but I will say they appeared very vibrant and healthy - in better condition than the typical big box stores, and as good or even better than many large nurseries. They sell mostly flowers, but a few vegetable plants as well, such as tomatoes, cucumbers and peppers. Most of their flowers are in hanging pots, but some are in temporary containers, with the intention they will be replanted indoors or outdoors. For the small size of the store, they have a decent variety of flowers. Some stands displaying the plants are outdoors, and some stands are indoors. The man who I presume was the owner was friendly, without being pushy. Referring to several empty display stands indoors, he said he was very busy last weekend and sold many plants, but will be restocking soon. My wife is a bigger plant shopper than me, so I don't have as good a handle on prices, but the prices here seemed like good deals to me. Several potted plants could be bought for $4.99. Some were around $10. Others, like some cucumber plants around three feet tall, were $15. Many of the hanging plants were about $20, such as the particularly beautiful fuschia (which I saw selling for about $5 more at a nursery). The store is nothing fancy, mostly table after table of plants. The owner's 'office' at the front of the store consisted of a recliner and portable television about the size of an old-school transistor radio. I ended up buying a cherry tomato plant, about two feet tall, for a mere $2 - nowadays, $2 won't get you a decent cup of coffee! I definitely plan on returning, since the owner seems friendly, and the plants appear very healthy and reasonably priced.