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    L&A Cleaning Solutions

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    Services - L&A Cleaning Solutions

    Janitorial services

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    10 months ago

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    Leroy W.

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    Best Cleaning

    Best Cleaning

    3.7
    (3 reviews)

    My review is on a move-in cleaning. We recently purchased a new home and I chose Best Cleaning. I…read morewas 100% comfortable from the initial contact with Jessica. The day before we moved in, I let them know that we had a high ceiling fan in our living room in case they needed to bring a ladder. I was told they didn't carry ladders on the truck but had extension rods that should work. (Comments about cleaning this ceiling fan will be explained later). I spent from 9:00 am to 6:30 pm with Brian. In my opinion, he was totally overwhelmed with this job. He thought it was in my best interest from a cost standpoint to not call in for assistance. Brian did an excellent job of cleaning the bathrooms and cleaning out the refrigerators we'd purchased. The company was aware of my requests for specific cleaning service well in advance. I wanted the couches and other upholstery steam-cleaned as well as the steps. The prior owners did have pets, so there was quite a bit of pet hair that needed to be vacuumed. Below are my lists of complaints and specific problems for future readers to consider. 1. Brian brought in a 2-3 step, step ladder. When the extension rod didn't reach the fan blades, he stacked 4 square loose stones onto the step ladder. While stepping off the stool, he missed the last step and knocked a spare stone onto my hardwood floor. This is in the open area of the floor and NOT underneath the couch. It dented 3 chips in the wood; which I've had to try and fix myself. There is NO way he didn't know what he did. I should have commented at the time but didn't. My fault. Who stacks stones to step on, to reach high above your head? 2. The steam-cleaning of the couch and chairs was below adequate on actual cleaning. Cleaning solution that smelled good was sprayed all over; which also went onto the hardwood floors. The equipment used seemed fine, but half-way through, the hand cleaner piece overheated. ?? The final touch-up/mopping of the hardwood floors was cloudy looked terrible. My husband and I wiped over it the next day and used a dry cloth which helped greatly! 3. Finally, I quietly questioned in my head, "why" he didn't dry vacuum in advance of steam cleaning the carpets. When I reached out to his wife, the other owner, she explained that they feel you get a much better clean, and it costs you less, if they simply do the steam cleaning alone. This is absolutely not true, despite pet hair - as I regular vacuumed the next day and removed 6 canisters of "stuff." While I appreciate that this company worked "very hard" to clean my house, I feel I greatly overpaid for the service I received; including the damage to the floor. I honestly feel I should have just cleaned the house myself as it would have saved an entire day, $$$ and a dented floor. I'm a good person and did provide Brian a tip for his service simply because I would have felt bad in not doing so.

    Brian Smith is awesome and won't charge you unless he knows your carpet needs to be cleaned. He…read morewon't sell you anything you don't need. This guy is extremely trustworthy, call him for whatever you need!

    Red Lightning KC

    Red Lightning KC

    1.0
    (4 reviews)

    I would not recommend doing business with this company. Unfortunately, my experience was very…read moredisappointing, and I found the owner and workers to be unreliable. They appeared to order more materials than necessary and then claimed I wasn't charged for the extras, which didn't add up. I was also charged for new carpet padding that was never installed. When I brought this to their attention, communication suddenly stopped. I was billed a high amount for labor on a paint job, with the explanation that it takes time to properly tape and protect surfaces. However, no taping was done at all, and paint ended up on my personal belongings and even on my brand-new floors. Again, when I raised these concerns, they became unresponsive. They avoided phone calls and would only communicate by text. Ultimately, I had to take the matter to small claims court, where the owner made false statements. Overall, this was a very negative experience, and I would strongly caution others before hiring this company.

    DO NOT WORK WITH THIS COMPANY!! The owner Chris Davis will keep (some) of your money, leave the job…read moreunfinished, and then stop responding to your efforts to collect your money/ get the work completed. At this point, Chris owes us an additional $142.35 for the deposit we made. The refund check he sent us for the down payment on the deck and staining (which his company is no longer doing) lists an incorrect deposit amount, even though we have credit card records showing what we actually paid. In addition, our porch has uneven posts, broken rails, poor craftsmanship, and no post caps (which were promised to us due to the shoddy job done by his workers). We have requested our money and that his company either complete the porch properly or refund us partially for the work so we can have it corrected by another company. Almost a month since the work began- Chris and his employees Lora and Kaitlyn are no longer responding, though they were very responsive and accommodating to get our business.

    L&A Cleaning Solutions - officecleaning - Updated August 2026

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