I used Brody's to stretch out my carpet in my living room, hallway and bedroom. Everything from…read morescheduling the appointment to the day of appointment was a simple, easy process. This is a family owned business and you can tell they know what they are doing. My appointment took about 3 hours. I'm very happy with the results. I only wish I would have reached out to them sooner.

It's been a long while since I used this service (probably a year), but since today I got my…read morecarpets cleaned by a different company, I realized again (because I never was happy) just how inefficient a job by Brody's was. I remember the person who came out to do the cleaning told me that the carpets would be clean but not to expect much for the areas that looked darker due to traffic. I thought it was strange for him to tell me that but thought oh well, it is what it is. For the price I had to pay, I was so disappointed but as he told me, at least the carpet would be clean. Fast forward to now and a different company and what a difference! I couldn't be happier with today's service. My carpet looks brand new! It's taken me this long to write a review for Brody's but now that I have something different to compare the two Jobs with, I had to finally come forward with how I felt about the Job Brody's did. I gave only two stars because I suppose my carpets were "at least clean." Today's service with another company proved to me that my carpets could not only be clean but look like new too! This is just my personal opinion and maybe others have been completely satisfied. When looking for providers of a service, I do look at the reviews before making a decision. Therefore, I finally had to write this review.

Baylee did an amazing job cleaning my apartment. She did so well I scheduled a cleaning for my…read morecousin as a Christmas gift and again she did a very good job. Compared to other quotes I had received from other companies I feel this company offers an excellent value for such complete and excellent service. I recommend Divine Cleaning KC highly!

We had our carpets done today and Youngs did a great job!! Not only were they very reasonable, he…read morewent above and beyond and did extra rooms and a big area rug for us! We appreciate your help and will definitely use you again!

I needed my carpets cleaned fast. They came to my rescue. He was thorough and explained what he…read morewas using on my carpet as well as the drying process. He was very knowledgable caring with my pets. Will definitely use them again.

I got my carpet and couch cleaned, they both had pet smells and when the cleaners left, they both…read morehad a clean linen smell!! Tawana was super professional, communicated quickly and well, and was flexible. We set everything up via text which was really convenient. I enjoyed working with her! She came with a partner and they were nice and efficient! They kept me abreast of what they were doing, what to expect and what I should do once they left. I would highly recommend! Worth every penny!

My review is on a move-in cleaning. We recently purchased a new home and I chose Best Cleaning. I…read morewas 100% comfortable from the initial contact with Jessica. The day before we moved in, I let them know that we had a high ceiling fan in our living room in case they needed to bring a ladder. I was told they didn't carry ladders on the truck but had extension rods that should work. (Comments about cleaning this ceiling fan will be explained later). I spent from 9:00 am to 6:30 pm with Brian. In my opinion, he was totally overwhelmed with this job. He thought it was in my best interest from a cost standpoint to not call in for assistance. Brian did an excellent job of cleaning the bathrooms and cleaning out the refrigerators we'd purchased. The company was aware of my requests for specific cleaning service well in advance. I wanted the couches and other upholstery steam-cleaned as well as the steps. The prior owners did have pets, so there was quite a bit of pet hair that needed to be vacuumed. Below are my lists of complaints and specific problems for future readers to consider. 1. Brian brought in a 2-3 step, step ladder. When the extension rod didn't reach the fan blades, he stacked 4 square loose stones onto the step ladder. While stepping off the stool, he missed the last step and knocked a spare stone onto my hardwood floor. This is in the open area of the floor and NOT underneath the couch. It dented 3 chips in the wood; which I've had to try and fix myself. There is NO way he didn't know what he did. I should have commented at the time but didn't. My fault. Who stacks stones to step on, to reach high above your head? 2. The steam-cleaning of the couch and chairs was below adequate on actual cleaning. Cleaning solution that smelled good was sprayed all over; which also went onto the hardwood floors. The equipment used seemed fine, but half-way through, the hand cleaner piece overheated. ?? The final touch-up/mopping of the hardwood floors was cloudy looked terrible. My husband and I wiped over it the next day and used a dry cloth which helped greatly! 3. Finally, I quietly questioned in my head, "why" he didn't dry vacuum in advance of steam cleaning the carpets. When I reached out to his wife, the other owner, she explained that they feel you get a much better clean, and it costs you less, if they simply do the steam cleaning alone. This is absolutely not true, despite pet hair - as I regular vacuumed the next day and removed 6 canisters of "stuff." While I appreciate that this company worked "very hard" to clean my house, I feel I greatly overpaid for the service I received; including the damage to the floor. I honestly feel I should have just cleaned the house myself as it would have saved an entire day, $$$ and a dented floor. I'm a good person and did provide Brian a tip for his service simply because I would have felt bad in not doing so.

Brian Smith is awesome and won't charge you unless he knows your carpet needs to be cleaned. He…read morewon't sell you anything you don't need. This guy is extremely trustworthy, call him for whatever you need!

Carlo's cleaned the carpets, Hall, and stairs of our home recently. He did an excellent job at a…read morevery affordable price, and I highly recommend him. He also cleans tile, and we plan to have him do that on some tough grout stains.

Amazing work! Fast, professional, and very reasonable. My carpet is good as new! Thank you!!!read more

Zero Stars... After a major rain storm in the area, we woke…read moreup to our basement flooded. We called ServPro and they said they would be right out. It took several hours but one employee showed up late that evening. He explained that he could have a crew come out over night to start the cleanup. To keep from being charged "off hour" fees, I told him to hold off until the morning and he said they would be out at 8am. We asked for an estimate of how much the cleanup would cost. He stated it would be between $2000-$5000. I asked if he could be more precise. He said it was hard to say, but he estimated that it would be closer to the $2000 level. Workers didn't show up until around 5pm the next 2 days even after giving an 8am estimated start time. We asked 2 or 3 more times for an estimate on the cost. Each time, they repeated the $2000-$5000 range, but closer to the $2000. We called, and the office workers explained that the crew chief would be better to estimate it. After the 2 days of cleanup, they left their machines for a few more days and stopped by once a day to check their meters. I asked for the total bill and they still didn't know. I called 2 or 3 more times and was told they were still "working on" the bill. After 2 weeks, we received a bill of over $12,000. The bill and 330 pages of supporting documents arrived in an email. It took them more time to create the bill than they spent working in my house. How can that be?!?! How can they be that far off in their estimate? When I called and spoke to the management, they said I should have asked for an estimate first. We did. He said we shouldn't have asked the workers for an estimate. How were we to know that? If you send an employee out to my house, he is your representative. Unless he says otherwise, he is authorized to give estimates. ServPro manager says they won't change the bill.

JJ,Nathaniel, Joeivys and Chavaris provided excellent service for animal damage on our home in…read moreRockville

Great company! Highly recommend. Cleaning was awesome and best customer service. Very good…read moreservice