Horrible experience, guy behind the counter needs lesson in customer service. Stop overcharging…read morepeople or they will go elsewhere (like many others have after coming here). I didn't even end up getting anything done; I just spoke to him on the phone and he was very rude.

Took my nissan pickup here for a 100k service. No…read moreappointments, so had to leave it. It was a busy place, but plenty of stalls, and I had it back at the end of the second day. Required fairly extensive maintenance, so I was expecting to drop some coin. The counter man was friendly, helpful, and gave me a quote I was pretty happy with. In the end, it was unusually spot on, and when I came to pay and fetch, a different counter lady saw my work ID and gave me a discount for working at Duke. Overall, fair, efficient and would definitely be comfortable going back there again.

Do not trust these people, 50/50 they screw you over in some way. They sold buddy a car then had…read moresomeone driving it in between the sale and pickup, car got messed up an they lied through there teeth about what was up. So trust them at your own cost. Or just choose a different company! I have never seen someone personally be such a piece of crap as these folks. Buddy never got his money back an is still saving money to go after em, but who knows if he will, it is such a process.

Locked our keys in our car. The woman who scheduled us was kind and helpful. The driver was sent…read moreout promptly and did quick and accurate work. They took our AAA. I will use them again if ever needed.

Had zero wait time for my state inspection. Was in and out in less than 20 mins. Really nice…read morefellas and they do have dogs on site, but they were incredibly friendly and greeted me with tail wags. I will 100% be back!

In and out for my emissions in less than 20 minutes. They also were able to accommodate my extra…read morehigh top van in their garage which was amazing as others nearby said I was too tall for their garage. Thanks guys!

Honest, easy to talk with, and trustworthy. He was highly…read morerecommended by my neighbor and I agree

First experience with Shuler and I cannot say enough good things about the excellent service and…read morecourtesy I received. This is definitely the only place that will be servicing my truck. Highly recommended!

Tri-City Auto Warning: Dishonest Service, Scammers, Voided Refund, and Vehicle Put at Risk"…read more It's rare that I leave negative reviews, but my experience with Tri City Auto was a complete nightmare. They charged me $773 for faulty work based on a diagnostic they never properly performed. I was told my Q3 Audi needed a thermostat--only to later learn it didn't. The part was ordered incorrectly three times, delaying repairs. I was then told by Jennifer McCormick, I should be grateful she did not charge me for their mistake because it cost them money. My car was initially promised back the same day but wasn't returned for two days. The day after pickup, my car wouldn't start, I was able to get a battery jump, to make it to Jiffy Lube (less than 1 mile away) for a battery replacement. Within minutes the dashboard lights lit up, smoke billowed from under the hood and fluid poured from the bottom of the car. Jiffy Lube discovered the intake hose hadn't been properly reconnected--posing serious safety risks to me and others as I was about to travel out of town. Tri City agreed to tow the car back and offered a loaner, which was the only positive experience. They eventually admitted the thermostat wasn't ever needed and said they'd issue a refund. The owner can also express sometimes things just happen and things can go wrong. However, the refund receipt was vague, and when I asked for clarification, shop supervisor Jennifer McCormick responded unprofessionally--handwriting unclear notes on the receipt. I followed up via text, simply requesting confirmation of the refund details. Within minutes, Ken McCormick, the owner, called me with a hostile tone, stating, "I already told you what the refund was for." Despite having printed documentation and screenshots of the initial refund, Ken and the Tri-City team ultimately reversed and voided the promised refund transaction. I had to take my car to another repair shop, where the technicians expressed serious concerns about the work Tri-City performed. All dashboard lights are now on, and there appears to be additional electrical damage. I've already lost over a week of access in my car, now using LYFT and incurred more than $1k in additional repair costs--potentially even more. Tri City Auto is dishonest, unethical, and extends dangerous. I would never trust them with my vehicle again and strongly advise others to avoid this shop. what they are doing to people is so unfair and I would not wish this treatment on anyone.

I had the feeling I had some flat tires because pressure wasn't working low and they helped me out…read moreby checking. Dash and friendly.

They are disrespectful toward the customers..My niece was disrespected and was left without help…read morefor at least 20 minutes that is certainly no way to do business.

Update...I talked with the regional manager who agreed to reimburse me for the towing and for the…read moresecond balancing charge.

The owner is trash. Very unprofessional. He will keep your car for weeks after supposedly…read moreperforming a diagnostic test on your car. He also trashed my vehicle with cans and blamed his minor child for it. He also left receipts from various restaurants proving he was joy riding in my car. I only left one-star because I can't leave zero.

Friendly knowledgeable and great fair prices. I think their…read morewillingness-to explain and educate was awesome.

Very pleased with the service I received. My cars were able to be serviced the next day after I…read morecalled for an appointment. Great customer service. Both cars were completed in a short amount of time and I didnt even have to leave my home. The Crack repair looks great. Not to mention just a kind personable interaction with the owner doing the job. I highly recommend. This was my 2nd time using this business! Price was very reasonable. I again highly recommend!

I just got a newer car. Before I made the first payment BAM a rock hit the windshield. It caused…read moredamage about the size of a penny. I found Bullseye on Yelp and gave them a call. Ned was very helpful and friendly. He made the appointment to my schedule. He was prompt, thorough in the explanation of the process and seemed knowledgeable. While the repair is not perfectly clear, it's about 95% gone. If I didn't point it out you probably would not notice it. It takes about 30 minutes to complete by and he came to me. I'd definitely recommend Ned and Bullseye to anyone needing repair. I simply didn't want to replace the OEM windshield with all the safety components attached to it. That's why I chose this option. I'm glad I did.