Great shop. I have owned 2 BMWs, both serviced here. No BS, just solid work performed promptly.

Warning: Absolutely steer clear of this shop. Took my Porsche for oil change and it came back with coolant leak that had me stranded overnight. Also changed battery with anticipation of my 5 year old battery would go bad. They supposedly changed the battery but a year plus after the battery started dying. During these encounters requests for warranty replacement and or repair a mechanic was very intimidating and threatening. Using bully tactics and including calling the police as a means to prevent you from complaining as a customer. I spent several thousand dollars and was NOT satisfied with the customer experience and desire outcome. DO NOT TAKE EVEN YOUR BIKE OR SCOOTER. read more

Find a shop that only does oil change. they fix cars stealing parts off your cars to fix other cars. So I left my car for an oil change and when I picked up my car I noticed days later my break caliper was missing in my tires. Tires were removed for an oil change. They are stealing parts of your car be careful. Never going back!! My car only out my possession when it's left there. read more

Labor charges are ridiculous high . I don't recommend this over priced repair shop . Beware they make up prices that don't add up

Didn't even want to give 1 star. They don't deserve it. Brought my honda accord to them. I was double charged for breaks and rotors. While changing everything out they broken my thermostat and attempted to charge me another $350 on top of the $1200 I was just charged for breaks on a honda accord. They are rippoffs and super expensive. The young man that works behind the counter is the owner's son and she should get s grammy award for being arrogant and rude. No one wants to take responsibility for their actions. If they broke it they should fix it. Furthermore customers dont have a bathroom to use while car is being serviced. Take your business elsewhere whether you have a foreign or American car. read more

I've been in search of a reputable auto repair shop specializing on European vehicles since August. After a little research, I fortunately stumbled upon L & J Motors. The establishment itself is clean, organized, and up-to-date with the latest equipment. There is little to no parking outside of their garage, but you could use QuickChek's lot if needed. As for the staff, they're accommodating, professional, and certainly knowledgeable of the vehicles they work on. My BMW needed to be towed to their garage as my battery went bad (maybe a dead cell again), so I thought I would have to setup an appointment first--not the case. The first person I spoke to said L & J would accommodate me and I could drop my car off whenever I find someone to tow it. From there, I just filled out some paperwork and the rest was left to them. I was thinking they wouldn't work on my car until Friday, but it was actually finished soon after I dropped it off. Sam, one of the employees, called me early Friday morning and told me my car was ready for pickup but also recommended I get my front brake pads replaced. After I requested an AC recharge to round it out, all three services were completed by 2pm; I dropped my car off before lunch on Thursday and picked it up past lunch time the next day. I'm impressed. If I took my car to the nearest dealer (in Bloomfield), I probably wouldn't get it back until next Wednesday. In addition, I would have paid a lot more than I did at L & J. The older gentleman who was working on my car with other mechanics was very helpful and thoroughly explained what was done. He even advised me to come back in a couple of weeks for a free follow-up appointment to determine whether there's a leak in my cooling system. L & J Motors is the only auto repair shop in Jersey that has worked on my Bimmer since bringing it over from California. I'm very picky in regards to who works on my cars, but I find this place--like another reviewer--to be reliable and honest in their services. After my experience here, I would certainly recommend this auto repair shop to other European vehicle owners. read more

I'm very satisfied with the job done to my 2006 ML350. It's not cheap but the quality of work is great and well worth it. For this, I left my other 2005 ML350 for another job. The only deal breaker is because they are not open on the weekends or at least Saturday but I highly recommend this shop. read more

Quality care for your European baby, better than fair prices, fast service, and just very nice people. I've taken my BMW7, my Audi A8, and my Chrysler Crossfire (Mercedes innards) to them for over 10 years, and they've never failed me. Thank you John, Lee, and Sam! read more

Okay my mom's emergency brake was stuck on her 2003 Mercedes wagon. Day before Thanksgiving, she's freaking out. Called them, he knew the model of the car, walked me through a trial, then figured out what was wrong, told me what to do to temporarily solve the problem (totally drivable until a small adjustment is made), all on the phone, free of charge. Great knowledge and integrity is Priceless! Thank you! read more

BEWARE OF QUOTES NOT HONORED! L&J quoted $500 labor to replace 4 shock absorbers. I brought the car in the following morning. Once they had my car keys then the story changed! Quote was inflated to $700 labor. Not the way I want to be treated!!! read more

Just had a horrendous experience with them. Had my car towed there for service, after speaking with them on the phone. One of the guys there made disrespectful and disparaging remarks to the AAA tow truck driver who relayed them to my wife. The folks at L & J didn't tell me the severity of the repair, that it wouldn't make financial sense to fix it. We had it towed back and I gave the guys there a piece of my mind. They can be very disrespectful and unprofessional. I'd look around. Suburban Tire & Auto in Hillsborough is excellent. I'd recommend them. If my wife's car had broken down closer to home (and not in Newark), I would have towed it there. Again, they can be very rude. I would never use them again! J. Edward Griffin A Dissatisfied Ex-Customer! read more