Cancel

    Open app

    Search

    L & L Storage

    1.0 (1 review)

    L & L Storage Photos

    You might also consider

    Recommended Reviews - L & L Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Self Storage 413 times last month within 25 miles of this business.

    Verify this business

    Store IT Storage

    Store IT Storage

    (1 review)

    I bought two units at auction. I paid my cash and an employee opened both units and left. I then…read morecompared the photos on the auction to what I saw in front of me to make sure they match. That is when I noticed numerous items missing and moved around in both units. Some examples from unit 60 include the chainsaw clearly seen on the table was gone. There were fewer fishing poles. And most of the small items in the back had been moved around. Some examples from unit 75 include the yellow generator was gone. The black plastic plano case was gone. The white PS3 controller was gone. And lots of items/boxes had been moved around. I told the lady that I originally paid about my concerns. She went to call her manager and came back a few minutes later with an answer of "the maintenance person took a few items out of the units because they looked like they didn't work and he was going to test them and work on them. He could bring the items back tomorrow." That was a horrible excuse and I explained that was not an acceptable solution and she then summoned her manger. The manager showed up with the generator, fishing poles, and chain saw that I originally mentioned to them. She assured me those where the only items taken out of the units. I confronted her about the black plastic Plano case that was missing and she said it was probably the box that was cracked when they stood on it. Also a horrible excuse, why would anyone stand on a box that was at the top of a pile of boxes. I also confronted her about the white PS3 controller that was missing from a plastic tote that was still there. She sent someone to the office and then it was also brought back to the unit. She again assured me that nothing else was taken. I told her that those were the items I noticed in the photos, but that since everything else had been gone through there was probably numerous other items of value missing that I would not know about. She offered to refund me $100 but that was not worth it since I paid so much. Fortunately she refunded all of my cash that I paid on scene. All of this doesn't account for the two hours I wasted and about $20 in gas since I have a big truck and utility trailer and live so far away. Very shady- I would not recommend buying any units from auction at this facility.

    From the owner: 7 day a week storage access - 24 hour security monitoring - Fenced and lighted - No deposits -…read moreU-Haul truck and trailer rentals - Outside RV / Boat / Vehicle Parking - We beat ANYONE'S price !..................Sign up for 3 months and get your second month FREE....

    2 College Brothers Moving and Storage - Gainesville - Movers in the home, putting on a smile

    2 College Brothers Moving and Storage - Gainesville

    (42 reviews)

    I was put off by the attitude of the one mover, they sent three. He was the one in charge. He for…read moresure knew what he was doing with moving things and had to direct the other two. It was just incredibly stressful and I could not wait for them to be gone. I'm older. I used to be able to do things on my own and I can't anymore. Letting people into your home and handling your personal things is stressful in itself. I felt the leader was disrespectful and made fun of me being older. I'm not sure why that's ok in today's society but it seems so. He made constant noises and when he called for me to ask a question it was in a high pitched weird voice, sort of imitating a cat. I did at one point tell him I was not sure if I should be offended by his high pitched woman voice imitation- trying to give him notice to stop. He did not. It did seem as his two helpers were made a little uncomfortable by it also. They moved my stuff, thought it was made more stressful than it needed to be, and I probably won't use them again. The person I spoke to on the phone was polite - too bad he didn't do the move.

    Extremely disappointed with customer service. I had booked a move for July 31st but had to cancel…read moreit because of a family emergency. I called MULTIPLE TIMES throughout MULTIPLE DAYS. Now, I checked the hours and thought "well, maybe the hours have changed due to COVID, so I'll call later in the day to see if they'll pick up." They didn't. The first few times I called, no one answered and I tried to leave a voicemail. Mailbox was full. Understandable. I call the next morning, no one picks up, and I was able to leave a voicemail. Sounds to me like they emptied the mailbox which was great. I wait two days, and no one calls me back. I call several more times, and leave another voicemail. I WAIT TWO MORE DAYS, AND NO ONE PICKED UP. In my voicemail, I also wanted to ask if the $100 I deposited was refundable because when you book a move, you need to put a $100 to secure your booking. So, I got fed up of waiting to call the next day and sent an email asking to cancel my move and ask if I could be refunded. I wake up this morning to an email, an AUTOMATED EMAIL, that my move was canceled. Okay, that's good. My original objective was done. However, the fact that no one wanted to answer my simple question of a refund was already making me angry. I called this morning twice to ask about the refund. And again, it went straight to voicemail. The first few times I called, I figured it was because of COVID and I'd been lenient. But now that it's been over a week, I'm done being patient. Had someone picked up to tell me they're understaffed or even mentioned it in the voicemail, I would've understood. 1) ALL of my calls were ignored and NO ONE thought to call me back even AFTER I left two voicemails 2) They clearly didn't care when I voiced my concerns in an email that I simply wanted answers for a refund and a cancellation. Cancellation was done but I guess they figured it would be easier to just cancel the move without having to deal with a paying customer. 3) I had heard great things about this moving company and saw so many great reviews about their services. This was a huge let down. Customer service is a big part of what makes someone want to pay for your services. Next time, when I move, I think I'll just stick to moving furniture myself.

    L & L Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...