I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

John was terrific. Very responsive to my initial call, arrived exactly on time for our…read moreappointment, assessed the problem, and ordered the parts. When there was a 3-day delay, he called to let me know, and to apologize. He was once again right on time for the repair. Super nice, very fast, very reasonable price. My dishwasher works again!

John was outstanding! He was responsive, professional, courteous and most of all a true…read moreprofessional! He diagnosed the problem, gave a solid quote and fixed the gas oven on the spot. Not only did he fix the oven but also gave a quick clean underneath and an opportunity for us to wipe down parts not easily accessible. Most importantly, John gave my mother in a lesson on how to use a gas stove and oven, which she had never had until recently. He was incredibly patient and positive. Would highly recommend John for all your appliance repair needs!!!

Had some difficulties with an old range where the oven and burners didn't heat. Roger arrived…read morepromptly when promised, diagnosed the problem and suggested a solution that was perfect: identified the required part, located it, and fixed the stove so we could use it while the part is being shipped. I talked to several appliance repair firms and people in the area. Roger was the only one who made me feel comfortable. He is very trustworthy, reasonably priced, and doesn't appear to want to do unnecessary work. Moreover, he really appears to enjoy his work. He has my highest recommendation. If you need a repair, please use him. Very few like him are around--he's a gem.

Overall positive experience, he came within 48 hours of my initial cal. was able to fix the washer…read moremachine, and shared that if it was to break down again he would have to insert a piece. 2 days later it broken again, and had to follow up multiple times before he told me I'd have to wait 2 weeks until he was able to return.

Service call on 9/3. Was told 3-4 days. Called after a week and a half. After leaving a message…read moreand getting no return call, called again several times. Finally got through. Was told they were waiting on insurance company for approval. So, no follow through? You just leave customer without use of appliances for weeks on end? Had me call insurance company instead of them following through. Will not be recommending this appliance company to anyone. Very disappointing. Update: finally got through to insurance company. They said DVS did not contact them until 9/11!! It was determined yesterday that it is not cost-effective to repair my appliance. No one contacted me. Also, I forgot to mention that the day of service, repair tech was supposed to be at my home between 12-4 (I originally scheduled for 8-12, but they changed it). Tech showed up well after 4 and proceeded to sit in my driveway for another 20-30 minutes on a PERSONAL call, as if my time is not as valuable.

Matt the owner is terrific. Young but experienced and knowlegeable. Replaced dryer vent and cleaned…read moreout lint build up. Repaired oven door which required taking it apart. Fair and very professional. Family run business.

Dealing with Laurie was a wonderful and reasonably priced experience . She arrived on time and…read morewithin 45 minutes my fridge was working, and she left the work area cleaner than when she arrived. I highly recommend!

A+ Appliance Repair…read more I've hired numerous appliance repair companies over the years to repair an assortment of broken appliances. I was not happy with any of them. When my washer AND dryer broke simultaneously, I conducted a thorough online search for an appliance repair service. I ended up calling Reliable Appliance Service in Stratford because of the many excellent customer reviews. The owner, Bob, was very accommodating over the telephone and scheduled a call as soon as he could to evaluate my appliances. As it turns out, I am 100 percent pleased with Bob and Laurie. They are not only honest, but beyond knowledgeable. In fact, Bob provided me with a crash course in washers and dryers! In addition, he fixed my dryer for a reasonable fee. Unfortunately, my washer was not worth fixing, but he advised me every step of the way about the kind of washer to purchase. I never questioned him, because, as I already stated, he is honest. Hopefully, I won't require any appliance repair in the future, but if I do, I have Bob's number handy. I wouldn't call anyone else! Highly recommended! THANK YOU, BOB, AND TEAM!!!!

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

Jeff came and repaired our 1992 Subzero refrigerator. Arrived on time, diagnosed, and got us…read morerunning as good as new quicker than I expected. Knows his stuff and had everything he needed on the truck - switch, fan, new ice maker, etc. Will definitely call again if we ever have problems.

This was the first time I have used this appliance service & I could not be happier! "Others" had…read moresuggested the motor bearings might be shot in my 2018 Broan range vent hood. Jeff diagnosed the loose nut on fan blade/shaft assembly in 20 seconds. He tightened, checked/listened to all & went outside to be sure air was flowing out of the exhaust vent. I will definitely call them again when I need any appliance service. Thank-you Jeff!

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!