Good price & great service. David was very well spoken and informative over the phone. They called…read morewhen they were on the way. Took about 2 hours. Got the cat smell it off my daughter's room.

Super easy to book through Yelp and a quick turnaround time to get them to my place as well! The…read morepricing seemed very competitive compared to other quotes I found online, too. They arrived within the scheduled timeframe and finished in under and hour. The only thing that was a bit odd was the guy who showed up to clean the carpets was just wearing street clothes and a hoodie, nothing that identified him as working for the company, and had what appeared to be an unmarked van. I would prefer a more professional appearance/branding for safety reasons when letting someone into my home.

Basim did a great job. Came right on time, really worked hard, first prepping and then cleaning my…read morecarpet and an oriental rug. They look wonderful. And Basim is a really nice guy. It was a pleasure meeting and talking with him. I highly recommend this company.

He is my "go to" guy for carpet cleaning. Excellent work, very knowledgeable as well as very…read morepleasant. I highly recommend Basim!

Mike & his crew did an amazing job cleaning our carpets & dryer vent! Our dryer hadn't been working…read morevery well & now I know why! It was clogged with a ton of lint. They did an awesome job on our carpets & stairs also. Very professional & meticulous. We're forever customers now! They're the best!

Easy to schedule and very professional. The estimate was up front and worth it. I had my vents…read morecleaned and sanitized and it has already made a difference in allergens. They also cleaned my old carpets including a very dirty stairwell. Everything came out looking like new. Definitely would recommend and use again.

Great experience. Robert provided good advice and made our sectional look better than we expected…read more He was considerate of my wife's work schedule and spot cleaned her office quickly so she could make her conference call. This was a much better experience than we've from both franchise and other independent providers.

Referred by friends. Used Robert for our personal residence-carpet is steam cleaned and dried…read morequickly and cleaned beautifully. On to our rental property- stellar job on entire property especially on a bedroom that had so much embedded dirt we thought we'd be replacing it. Unbelievably it is now spotless. We're very happy to have such a professional guy that cares about the quality of his work and is knowledgeable. 10 star for Robert!

After a scheduling conflict, which was resolved. The carpets looked amazing, our landlord did our…read morewalk through that evening and asked who did the carpet cleaning as they looked better than before. Chris was very communicative and made sure everything was taken care of timely.

Couldn't find any pricing structure on line Made an…read moreappointment with an email request for pricing of carpet cleaning services via email as I cannot speak on phone. Chris refused to help but otherwise was very responsive to emails so that he could accuse me of not being "legitimate ". Ridiculously rude and poor business practice. Obviously canceled my appointment.

I needed the carpets cleaned and got a bid from Scott. The price was good and off he went…read more The unit is one that he brings into the house. It is an extraction unit (I think that is what they are called) and he started cleaning the rooms and areas that were in the bid. He did the stairs and when there was a stain he didn't gloss over it but aggressively went after it to get the carpet as clean as possible. This is a hard working man who puts his all into the job to make sure I was happy. He kept asking me to look at the areas that needed the most work as well as each room. He was very concerned about doing a great job and wanted me to be happy Absolutely recommend him to anyone who needs their carpet cleaned as he understands customer service and wants to make sure the customer is happy.

I had an appointment for carpet and tile cleaning. The…read moretime frame via text from Marc was 12-1 p.m. When no one arrived I called the office and was told the arrival window was 12-2 p.m. I waited until 2 and still no one called or arrived. I called 2nd time and was told Marc would call me ASAP. After no call, I called a 3rd time and no one could tell me what was going on or what the issue was. I canceled my appointment. If you expect good customer service then I advise you don't use Home Pro. They obviously don't need business or wouldn't treat customers this way.

Marc is awesome!! My wife and I just bought a house and the previous owners had three dogs and…read moreapparently they liked to lock them in the theater room. And, of course, they didn't bother to do any cleaning upon moving out. So we called Marc who did a thorough inspection of our home and came up with a gameplan to clean out carpets and tile so that we could enjoy our new home. He spent almost 5 hours cleaning about 2500 sq ft of carpet (thankfully we had put new wood floors on the main floor or there would have been more) and left everything absolutely beautiful and fresh!! Will definitely call him again.

These folks were great. I was visiting my uncle and his family here in the old state I grew up in…read moreand they were having their carpets cleaned. When the guys showed up, they were friendly and personable. We offered to help them move some of the furniture but they said they were alright. Of course they did ask Chris (my uncle) about what his preferences were for the heavier furniture and OK'd everything before they began. My girlfriend and I, Chris, his wife, and three daughters went out to get a bite to eat and spend some time in town while we waited for the job to be done. When we got back, the carpet looked great! Both sets of stairs were done. The rooms smelled and looked clean, and the worst stains in the basement were gone! The carpet also dried quickly, too, so they must've used some of that more advanced technology with less water. I'm impressed! And since I'm being more active with my Yelp account now, I figured I'd give these guys a good review. Definitely give these guys a whirl! As I understand it, they also have a guarantee, so... you can only win. Plus, their friendliness and professionalism showed me that they really mean business.

My uncle owns a house in Fort Collins and it had been a while since I visited. He's got a bunch of…read morekids and when I got there you could just tell because the carpets were filthy. I told him for his early Christmas that I would pay to have them cleaned and he didn't object. That's when I started calling around and found Fort Collins Carpet Cleaners. I talked to a number of carpet cleaners in the area but the prices of some of them we're pretty steep. In the end, these guys did a great job at an unbeatable price so I was happy. My uncle was amazed that they could get his carpets so clean. He's happy to say the least!

We recently bought a new home, only to discover that cat urine had soaked through the carpets and…read moreinto the subfloors and drywall. Our initial plan was to have the carpets cleaned, but after speaking with Randie, the owner of Carpet Master, and explaining the extent of the damage, we realized that full carpet replacement was the only solution. Even though we had to cancel the cleaning, Randie spent a generous amount of time walking us through the entire process of removing pet odors, explaining different carpet materials and brands, and even helping us figure out the best places to purchase new carpet. Randie and his wife--the owners--are truly top-notch humans. In the middle of a stressful and overwhelming experience, they were the bright spot. They genuinely care about people, not just profit, and it shows in every conversation. We ended up hiring them to clean the carpets in our rental property and can't imagine using anyone else. It feels good to spend our hard-earned money not only with experts in the field, but with people who truly care. We honestly cannot recommend them enough.

Randie Is super friendly and did excellent job on my Dads carpet! I definitely recommend Carpet…read moreMaster!