1. L'Occitane en Provence

    1. L'Occitane en Provence

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    Miramar Beach, FL

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    L'Occitane en Provence

    5.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    4 years ago

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    3 years ago

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    The Cosmetics Company Store

    The Cosmetics Company Store

    2.6
    (5 reviews)
    0.3 mi
    $$

    I bought the Damn Girl mascara by Too Faced at this store the other day. I used it once and felt my…read moreeye getting sore but didn't think much about it. The next night, I noticed a stye on my left eye, specifically on the upper waterline. I only used the mascara ONE time and it caused a stye, which I've never had before in my life. I tried exchanging it for another product since they do not do returns they said there's "nothing we can do" and that all sales are final. I asked "Even if the product is defective? It caused a stye on my eye." She said she would get the manager and went to the back but then came out without the manager and then repeated to me that there is nothing that can be done. Not to mention, there were like 25 tubes of this same mascara set up on the counter to be sold 50% off original price. Wonder why. They seem like very kind people but clearly customer satisfaction is not their top priority. Sad to say they lost a loyal customer.

    Let me tell y'all that this location is by far the best in the USA in my opinion. Every time I…read morevisit I always have the best experience. They spare no detail when it comes to the sales, deals, and discounts. Leilani is particularly special! She loves showing off product, has a very kind demeanor, and makes you feel at home. Plus she's not afraid to give you the truth about a product. As someone who works in luxury retail, it makes me feel at ease knowing someone isn't just trying to make a sale. Thank you again Leilani!!!!

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    The Cosmetics Company Store
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    L'Occitane en Provence - cosmetics - Updated July 2026

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