Adequate if you know what you need. Small store. Don't bother if you're middle aged, you're not…read moretheir target, and they won't be as helpful.

Updated review...when I reviewed my neighborhood Sephora back in 2019, there were never enough…read morepeople working the registers. I can definitely say that now, the lines aren't as long as they were back then. If a line starts to form, someone else will jump on and start checking people out. It's greatly appreciated.

This place is wonderful. My only regret is not finding it sooner. The gentleman in the store was so…read morehelpful and within 10 minutes I had everything I needed. He helped me find extensions that matched my multicolored hair perfectly and gave me some great advice on other products. I was never pushed products and was given a genuine and honest review of the items and their cost.

Great service by Barry. Come more than once from Northern…read moreQueens. Patricia Jackson. Fernando...so very helpful and welcoming. Hold on to him. Customer Patricia Jackson Thomas

Whenever I shop here the staff has been gracious. However, it's is ALWAYS NEW staff…read more As a self proclaimed beauty supply connoisseur, this says one thing to me....an old Caribbean adage -"Fish rotten's from the head". Take from that what you will. Anyway, as nice as the staff is, it's hard for me spending money with the owner here so whenever I'm in W Beauty it's because I'm usually checking for a hard to locate item or a last minute beauty "need". Three stars for the young staff who even though not always knowledgeable, I can't find fault with that because, they only started working here yesterday...always yesterday. The End.

If you asked me 3 months ago I would have given this business 5 stars. I have been going in there…read morefor 6 years. I was there yesterday had to deal with their extremely rude new cashier; then was followed out of store by another employee who stood behind me while I was opening my bag (I guess he didn't realize I knew he was right behind me). I let it go neighborhood has a lot of shoplifters. Then today went back for something I forgot yesterday and lipstick that I buy all the time there. I began placing items on counter so I wouldn't be followed out of store again and the new rude cashier told me not to place items on the counter. I will not be returning untill SHE IS GONE.

I stop by this store and buy Dr Jart. Employees are so kind…read moreto me and so professional.

BEWARE!!! I got robbed. This store doesn't have a refund…read morepolicy. Oh! Well will never buy from this store again .... Most of the products here are now available in amazon and much affordable.... Yes the sales person is good about telling the product but when it comes to the promos and pricing .... it's all false marketing .. very deceiving .. Do not trust her.

Very helpful women working there. They are friendly and very…read moreknowledgeable about their products!

The girls working here are rude and not helpful at all. I asked a question and was completely…read moredismissed. I feel bad that I even bought something and supported this place.

I came in here to get a shade match for myself for the new Patrick Ta hydrating foundation and to…read morerecycle a different foundation. It took a bit for someone to be assigned to me because they changed the shift of the person. When they realized that I was standing around waiting, they finally asked me if I was waiting for someone. Hello!!! Get it together! Don't have people waiting around if you have people on the floor. I wasn't impressed with the service. That says so much!

Hi i literally just came from there disgusted and annoyed as hell. I came in and instantly long…read moreline to the door. I ask a sales associate who already looked unwelcome and bothered like she did not even want me to approach her. Told me ask someone by fragrance i ask by fragrance another girl once again who doesnt want to be bothered sends me to the long line. After 20+ mins i put the stuff down and proceed to exit. Bad customer service BBL staff (bad built lying) staff. Giving me run arounds because they rather sit and gossip instead of working and i would like the manager to contact me about my experience too. Will tell the whole tri state GO TO FOREST HILLS LOCATION INSTEAD NO LONG LINES AND ATTITUDES. They treat me so good at Forest Hills and yes all the shade let me throw the whole Forest Hills Park at Queens Center Mall. Shame on you i have SLE Lupus and wanted assistance because i have mobility issues and fatigue. Shame on QCM Sephora you bad built attitude staff yuck! Will never go back

Honestly when I went to do my makeup there I thought it was going to come out great because a…read morefriend recommended me. but the lady who did my makeup used the same foundation and same brush on all three of us( just to add up all three of us had different kind of skin tone) and she just went on to do my makeup without even asking me how I wanted. And after that when I showed My friend how I wanted my makeup and how it actually came out lmao we bu started cracking up. Worst place to do makeup.

I have been shopping at beauty stores since forever! Never, like this one! b'cuss "THE SOURCE" is…read morea 'diamond in the rough' neighborhood, with a pair of the Most beautiful GIRLS in Jamaica QUEENS! And whats, not, to like about them and "THE SOURCE" ?! NOTHING! u walk in a store that looks more like a Marriott suite: I'm soo fancy ! Just like these GIRLS who werk herr . TRUST, you will only find the exclusives and take home the best for your hair!

Excellent, pharmacist is beyond helpful and kind, always assisting…read more Prices are great!

Highest praise to the pharmacist; kind, helpful, knowledgeable, always willing to help. Igor the…read moreGreat!

listen, if you are looking for ACTUAL amazing customer service? good energy? please come here. I…read moregot 10/10 assistance from Charmaine (the manager) and Gabby. From skincare to makeup, these girls had all the answers.

They don't have a dedicated Benefit Brow Bar or expert. The space is there but it wasn't set up or…read morelit. If you get brow services it will be done by a hairstylist or another employee and not a Benefit arch expert. They aren't transparent about this. The store could be neater and better lighting is needed. It doesn't seem to be well staffed or organized.