This is a lovely little spa inside the Marriott Falls View hotel. My wife and I went for the oasis…read morethermal journey and were pleasantly surprised with all they mange to fit into a small space. The indoor hot tub and salt sauna were both quite spacious, and while the three outside pools were much smaller, they were great for working through the circuit of varying temperatures. There's also a dry sauna you access from that area. You get unlimited use of the facility for three hours, which is quite a good deal. We are big fans of nordic contrast circuits and have visited plenty of similar spas in various cities and countries. For the price, this one covers all the bases very well with few frills, and that's okay with us. The service was good, and the employees friendly, even if they did seem a bit overworked at times. This location isn't as luxurious in its other amenities as some other options in nearby Niagara-On-The-Lake, so if you're after a full pampering experience, you might look into one of those, but the much lower cost here made it a worthwhile trade-off for us. Plus the location is convenient to a lot of other sites and restaurants, and free parking is included. All in all, good facilities, good people, good price point. We will be back again for sure!

The spa was clean; smelled spa like,petite and great for what I needed. We were given 15mins…read moreinferred treatments courtesy of the hotel.it was fabulous-because I fell asleep-in the daytime..lol. The staff on Monday-Beth in particular was exceptional she showed me the spa area and was very informative regarding the day pass(me) and the facial(male travel partner). All the staff I encountered Monday was fantastic. However Tuesday Thé morning of my spa day the staff turned off the fantastic button. We both had our inferred session same day together Monday afternoon. He had his facial same day Monday-he said he really enjoyed it. He face was very dewy and moisturized . Pleasant experience. My spa session on Tuesday was good; I'm am so glad i booked early morning bc I had the place to myself for almost two hours. Remember I said petite.Yes it a cute space to relax if you have an hour or so. Tried the Himalayan salt sauna larger pool; open shower, dry sauna and hottest whirlpool(it was mild). The cold plunge whirlpool was good. I enjoyed my time. They have three whirlpools outside fits 4 comfortably maybe 5 strangers. I had them to myself so it was wonderful. Overall it was a great experience for me. They seem to offer full spa services from what I saw as I walked around. The spa gets a 4 star due to amenities cleanliness and offerings. Although small the space was utilized well. I am very big on customer service and the Tuesday staff was clearly not morning people; thus the reason for the overall 3 stars. If you're in the hotel area yes visit during off peak times to have the best experience it gets crowded quickly due to small size.

An Amazing Stay at Sterling Inn & Spa!…read more Our stay at Sterling Inn & Spa in Niagara Falls was simply amazing! This chic boutique-style hotel was everything we could have hoped for. From the moment we arrived, the service was absolutely immaculate--warm, attentive, and exceptional from start to finish. Our room was huge, beautifully comfortable, and perfect for relaxing after a day of exploring. One of the best parts was the location. The hotel is conveniently close to everything in the Niagara Falls visitor area, and we were able to walk from the hotel to Niagara Falls, which made our trip even more enjoyable. We truly loved our experience and would highly recommend Sterling Inn & Spa to anyone visiting Niagara Falls. In fact, we're already planning our second trip back! Simply put: beautiful hotel, phenomenal service, amazing location, and an unforgettable stay. 10/10!

Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

After a long day of walking in shoes that shouldn't be walked in all day, the wife and I came in…read moreand each received the Mini Sweet Escape package. This is from their website: Mini Sweet Escape Relaxation and rejuvenate at the Spa with an aromatherapy facial, full body massage, and foot treatment with hydration feet mask.       approx. 2 hours @ $150 / person Virginia was amazing and explained the purpose of the different treatments and oils. Would definitely recommend.

Yelp is my go to for reviews on service and I chose Sweet Escape Body & Beauty Spa for a facial…read more Upon arrival I was greeted warmly by Virginia and asked to fill out an info sheet. She directed me to the room where I was to have my amazing facial, and told me to take my shirt off and slide down my bra straps. I was covered in a towel to protect my bra from the oils she used. The spa type music definitely drowned out the noise of the cars on Lundy's Lane which made the experience that much more enjoyable. Virginia did an absolutely amazing job with the facial and the mini massage on my neck and shoulders was a real treat. I will definitely be returning to try her other spa services!

Booked an afternoon apt with my 2 sisters for mani/pedis but our morning engagement finished…read moreearlier than anticipated so we showed up 2 hours early and they took us. We had an amazing experience. Our technicians were funny and engaging. We ended up having our eyebrows threaded and came out looking and feeling fabulous. If restrictions are lifted, we will try facials the next time we are in the area.

I'm giving one star because thats the minimum I can give. I got my full arms, underarms and legs…read morewaxed. It was a painful experience, and I came out with my skin peeling and bruised - something I noticed when I got home.The technician was not experienced. It was the worst waxing experience i've had. I would not go there again and I would not recommend that anyone get waxed here!!!

My husband and I just had a 50 minute couples relaxation massage by Dale and Taylor. Both were…read moreattentive, conscientious and skilled. The Swedish shower wasn't working properly so that was compensated for us, which was amazing (we were still able to use the main shower to wash off the massage oil, and what really mattered to us was the couples massage anyway). We both left relaxed and both of us said we will definitely be back! I highly recommend Senses spa!

Massage therapist was clearly a smoker, and smelled like cigarette smoke. Deep tissue massage was…read moremore of a regular massage. $162 including a 15% gratuity for a 45min back/neck massage! Much to expensive for this. Will not go back.

Came here while I was on vacation at Niagara Falls. It was a holiday weekend and so I got stuck in…read morea lot of traffic and was 30 minutes late to my appointment. They could have canceled but instead they were extremely accommodating and just adjusted my package so I could still have a full experience. I had Mya for my body treatment and facial and she did an amazing job. I felt to relaxed and my skin was so soft afterwards. Theresa was the staff who ran the salt cave session and she was very kind and helpful. If you're in the area and looking for a pampering session, I highly recommend this venue.

I had forgotten how lovely it is to pamper yourself with a facial! Francesca couldn't have been…read morelovelier and I truly appreciate the attention and care I received. I would highly recommend her services!

I went there yesterday for a manicure and pedicure, unfortunately I went back today for a refund on…read moremy manicure. I am not happy with it and think it could have been done much neater! However, the reason I'm giving 4 stars is because of the people that work here. Especially Teresa. When I walked in a man was sitting at the front desk and he greeted me right away and gave me information and had me in within about 20 minutes. (Not too bad for a walk-in) Teresa that did my nails was absolutely nothing but pleasant and quite fun to talk to! Very much a genuinely kind person. You don't see that a lot I find especially in this kind of industry. Plus I LOVED her hair. Just wish I loved my nails as much :(

Vanessa is quite friendly and also knows what she is doing professionally. I had a good treatment…read more Thank. Charlie

Wonderful massage after a long road trip from Florida. Making the appointment was super simple and…read morethe customer service was great. Prices were comparable to what I typically pay. This is not a lavish or fancy day spa, but easily one of the best massages I've ever had.

It is almost impossible to get an appointment with this salon. I always get voicemail. The…read moremessage states they will call you back within 3 hours. They should have a dedicated receptionist to answer calls and not make their customers wait 3 hours. Also, they only have one person doing brazillians, the owner. The owner is not readily available, whether she is on vacation or just not in. This is unacceptable. If you want to build up a clientele, then you have to be available to take appointments. I would not recommend this salon. Pay a little more and go to a salon that can actually accommodate their customers. Customer service is the worst here.