I have curly hair. Requested a jawline angled bob and brought a picture. My hair is ruined, looks horrible! She cut it super short on one side so I had to have the other side cut short to try to match. Now my hair is to the middle of my ear. Nothing else could be done. My summer is ruined. I'm also interviewing for jobs. Thanks a F'ing lot. If I could give zero stars, I would. read more

Best. Facial. EVER! Olga was AMAZING! my skin l great and feels great! And the shoulder massage was soooo good! Two enthusiastic thumbs up!! read more

I stopped going there 2 years ago. The receptionists and the hairdresser were so rude. My hairdresser was so moody every time. I changed to another hairdresser and she was very nice but still dealt with the rude front desk. I was a loyal customer that spent a lot of money there until I couldn't take the rudeness anymore. The salon should be a place you go to feel good and not stressed. I complained to Dan but as you can see from the other reviews, he's inadequate to help and frankly doesn't care. I read his response in Yelp to another former customer that they have thousands of clients and 1 unhappy client is too much. Give me a break, there are way more than 1 unhappy customer. I'm 100% sure that thousands number he wrote is inflated to make them look better. After leaving this salon I've spoken with a lot of people in our area that feel exactly the same as me. I've been at a new salon in the neighborhood and I love it there. They are friendly all the time and they make you feel like family. Ladifference, shame on you, word is spreading! read more

Treated myself to an amazing Swedish/deep tissue massage for the first time in awhile. Kevin was amazing!! He released so many pressure points and tension from postpartum. Highly recommend! read more

Staff are very dedicated and caring. Wouldn't go anywhere else! Owners really care and get to know you.

I was in dire need of a waxing during a short visit back to the area and schlepping into the city was not really an option so thankfully West Chester has places to choose from. Anna did my waxing and she did a great job. She's very friendly and did a great job. I'm thinking about going back for a facial or massage so if I do I'll let everyone know how those were. PS: They have parking!! Lots of it!! Makes me wonder why I ever went into the city for things. read more

My girlfriend got me to go here and get a facial. She kept talking about how great it was so I gave it a try. Well now I am hooked. I see Anna when I go and she is really great. The place is very nice with a at home feel. Parking is good also. Two thumbs up. read more

I absolutely love this salon. It feels so homey and all of the staff are friendly. Kim always takes the time to make sure she knows exactly what want my hair to look like and does an amazing job. She is also so amazing at making you feel at ease and talked to me like an old friend. I can't wait to go back for my next appointment in November! read more

All the conveniences and expertise you could ask for. Easy to find, lots of parking, beautiful, sunny, charming building for the best salon and SPA services in the area. Nothing stuffy, only warm and accommodating, accomplished staff. Over the past 11years I have had just about every hair, nail and body treatment and have been thrilled with all of them. I always get compliments on my hair cut and color and have referred quite a few friends. I love the Cosmedix products and facials. I miss the group if I am not there at least once month. Marcia read more

So happy I found this place. The staff is friendly and very knowledgeable! Love how I look and feel every time I leave. My color and cut are always fabulous. Recently started going for my waxing needs and couldn't be happier. read more

Patricia cuts my hair. She's great! I love my new hairstyle and the products she recommended. A very nice salon with friendly staff.

Katie did such a great job doing my hair for my wedding. I showed her a picture of what I wanted, and she did it perfectly. My hair held all day and all night, I would definitely recommend her! read more

I went to La Difference for over a year. My stylist was polite and did a fine job. However, I found the front desk staff to be rude and unprofessional. The last straw for me was when I arrived for an appointment and was yelled at in a crowded waiting room by the receptionist(the area is small so crowded is relative). She declared that I was late for my appointment and that it started 15minutes ago. I looked at the receptionist and stated that the confirmation message that you left yesterday said 2:45. She looked at me, rolled her eyes and said I'll see if your stylist can still take you. I responded by offering to replay the message that was left on my cellphone. Meekly, the response was no, it's ok we should be able to take you. When I went to check out my stylist said I'll see you in six weeks however the receptionist who was handling the payment for the cut and color did not offer me another appointment. Needless to say, I wasn't going to ask for one because I already decided I wasn't going back. Overall, my stylist was fine but the average age of the cliental is 50+. The place is nice but it is not hip, cutting edge and needs some significant training of the front desk staff. The receptionist in question has the same name as a stylist in the salon. I was offered no apology for the lack of professionalism that was displayed. Truly, if I was late (and I was not per the confirmation phone message) that's not how you treat a paying, repeat customer. read more

LOVE my haircut and highlights by Christy! Moved to area a few months ago and had gone to 2 other salons in the area with very unhappy results. So happy to have found a salon that offers such fabulous services in a beautiful environment. The professional staff waited on me and made me feel well taken care of. Will definitely refer my friends and daughter to salon! read more

So thankful to Olga who did a signature facial for me last night. I was so calm and relaxed and felt comfortable trusting my combination skin in her hands. It was a 70 minute facial worth every penny spent. Learned about this location after receiving a gift card from my boss. I would absolutely recommend Olga and the professional La Difference team. My first impression was a positive one as a gentleman opened the door for me and then wished me goodnight as I left. The whole package! read more

Nicole and Katy did my hair and my daughters for her wedding. The styles were beautiful and exactly what we wanted. They held all day and evening. Thank you again for a such a terrific job. I would highly recommend this salon and these girls. read more

This is the best salon I've found in the area! The stylists are always learning and keeping up with trends. Each person I've met there is professional and cordial. I've read a lot about the reception staff being rude- I can understand where that comes from, but perception is key. A busy salon needs order and the ladies at the front desk need to keep the flow. read more

I scheduled an appointment for that day, with no problem. I went in for highlights and love the result! My mom has been to many salons in the area and likes this one the best. read more

Nichole P. Is the best! My hair always looks amazing when I leave, whether it's a cut, highlights, blow out, or formal style. My hair is really thick and curly and difficult to manage but she always makes it look great. She always cuts my boyfriend's hair and it is quick, easy, and looks good every time. read more

Olga double dips her stick into the wax. It's terrible I felt so uncomfortable getting my brazilian I can never go back knowing they double dip. Very unsanitary I was shocked. read more

Services are great and staff friendly and knowledgeable. Well run salon with stable talented staff. They offer all services too. Beautiful building as well! read more

This is a fabulous salon and spa!: We no longer have to go Philly or NYC for the latest in style and techniques. Cutting short hair is an art and staff are artists. You are always greeted like family and friends by the receptionist.. I read the review form e.k. I have been a client for years and have never ever witnessed what she wrote about the salon. You will enjoy your experience. Call and see for yourself! . On my way there now for my mud wrap. Can't wait! read more

I have been a long time hair client at La Difference and finally had the opportunity to try some of the other services offered...I wish I would have done so a long time ago! I had one of the BEST facials I have ever had and a completely pain free wax. My esthetician was very knowledgeable, thorough and friendly, she did not push product but made detailed recommendations and I did leave with a few products. I absolutely love the products I went home with, they certainly helped me keep the glow I had when I left the Salon. I have to say after reading a few of the other reviews I am wondering if there is another La Difference because I have never been treated rudely or unprofessionally and I know for a fact that the management would never stand for such treatment or be a part of it! So if you want to experience the best it is definitely La Difference, from the font desk to the service providers to management, you will not be disappointed! Thanks "La Diff"! read more

I have been to La Difference for multiple services for almost 2 years including weekly blowouts with Amanda, facial, massage, and Brazilian Blowout Treatments. The staff is accommodating, educational, and friendly. I was offered various promotions when I first began going to try some of the different offerings however I continued to come back because of the professional and competent service I always receive. read more

I always feel like a million bucks when I leave the Salon after Katie B. highlights and cuts my hair! She is so knowledgeable about color and mixes the perfect combination of high and low lights. People think my hair is natural. The front office staff is always very warm and welcoming. Dan always asks if I would like something to drink, which is especially nice if I've had to rush to get there from work. La Difference is the nicest salon (besides my sister's in North Carolina, I have to say that of course) I have ever visited. read more

Awful service, completely unprofessional and extremely rude. If the front desk including the manager can't even behave professionally I think that says A LOT about the place. Would not recommend this place at all. read more

Today someone stopped me to ask if I were a stylist. She remarked that my daughters and I all had such cute cuts, and that my hair cut in particular looked expensive. Thank you, Leslee, for my new style, and Trish, for the girls new cuts! read more

I went for a massage last week and it was a good massage however, the person giving me the massage had a very strong body odor. I also felt rushed and I was not given a robe and not offered the option to take a shower. Needless to say, I won't be going back! read more

I had never heard of La Difference until my children organized a visit for my Mother's Day gift. I was instructed go there at an appointed time for a massage and pedicure. First impressions are everything. The place was clean, and looked comfortably upscale, in good taste without being over the top. There was an adorable grandfatherly guy reading a book on the porch waiting for his wife. Everyone at the front desk was good-natured and pleasant. I had a 90 minute hot stone massage that was one of the most relaxing, therapeutic experiences I've ever had. All my stress melted away. I wanted to take the masseuse home with me! From there I was taken to the nail salon area and had a glass of wine with the pedi. I floated out of there, wondering if it was legal to feel that good. La Difference may not have the most youthful vibe, but there are no age restrictions on feeling pampered and cared for. Great parking too! read more