I typically go to another golds gym, but this one had a body pump class at the time I was looking…read morefor. I was surprised to see that this was also close to my home. The gym is older. A little dated. The exercise classroom is small. Seems like it could get crowded if there is a big group. I did notice they have older equipment in the exercise room when it comes to the steppers. The bar weights seem newer. The class was good. The instructor was excellent. Overall, they have all the equipment you need to get a good workout. It wasn't busy on a Wednesday evening. I saw plenty of open machines. The staff wasn't the friendliest, but I can't judge them on one visit. The parking lot is big. Plenty of spaces even though they are shared with the other businesses.

I like how this gym has most of the treadmills and other equipment facing the big, panoramic…read morewindows! Employees are friendly!

great location, very affordable, quality equipment. Considering changing my membership to them.read more

I've been coming back to this location for a couple months since my last review, and they have…read morereally upped their game. I've never been told the massage machines or total body machines were down. This was my main concern. I'm so glad to see it's worth having a black membership here. I've also noticed that the people behind the counter have been very professional and kind. I'm glad to report this location and Evans have really made my workouts enjoyable and convenient. The service with a smile is definitely felt here and appreciated.

Okay- as an update to my review... I attended another CS4 class (HIIT style class with 5 rotating…read morestations) and I absolutely loved it. It's so hype and motivating, and I got a great workout. I actually enjoyed the class so much that I decided to join the gym. I've already been back to the CS4 class. It definitely is an expensive gym membership, but the thing is you're getting unlimited classes PLUS full access to the gym. I am not one to spend money on working out because you truly don't need to, but if you can afford to treat yourself it's a totally unique gym experience for me. Every time I've gone there's plenty of machines open, there's open benches, they have SO many dumbbells and free weights in all different weight increments.... The lower weight dumbbells increase by 2.5lbs which is amazing. A lot of gyms only have 2 sets of each weight and many times the popular weights are all in use. I also love that people in this gym actually seem to clean up after themselves and wipe equipment. I used to be a member of a different gym and sometimes it felt like being in a Petri dish.... So honestly, I've been converted!!

Is this really how Club Studio treats loyal members? Because I'm furious…read more I've been a Club Studio member since before my location even opened, and today's interaction has me seriously considering canceling my membership. Here's what happened. I was already signed up for a class. I decided I'd rather take a different class that was happening AT THE EXACT SAME TIME. Here's the part that absolutely blows my mind: The class I was enrolled in had multiple open spots. The class I wanted to switch into also had multiple open spots. I'm going to repeat that because it's the entire point. BOTH. CLASSES. HAD. OPEN. SPOTS. I wasn't asking to jump a waitlist. I wasn't asking someone else to give up their spot. I wasn't asking for an extra class. I wasn't canceling altogether. I was simply asking to move my reservation from one class with open availability to another class with open availability at the exact same time. How does that hurt anyone? I called the studio, and Aiden, who said he was the supervisor, refused. His solution was that I needed to cancel my reservation in the app, pay a $15 late cancellation fee, and then rebook the other class myself. I explained--more than once--that both classes had open spots, so there was literally no impact to another member or the studio. His response every single time? "Yeah, yeah, yeah... no worries." Over. And over. And over. It wasn't reassuring. It came across as completely dismissive and condescending, like he couldn't have cared less about what I was saying. Finally, I told him, "If this is how Club Studio treats loyal members, I'm canceling my membership." His response? "Yeah, yeah, yeah... no worries." Then he immediately explained the two different ways I could cancel. That was it. No attempt to solve the problem. No attempt to retain a member. No, "Let me see what I can do." No, "Let me check with someone." Nothing. What infuriates me isn't just the policy. It's the complete lack of common sense and customer service. This could have been resolved in less than 30 seconds by moving me from one class with open spots to another class with open spots. Instead, they were apparently willing to lose a loyal member over a situation that affected absolutely no one. At this point, I'm seriously considering canceling my membership, and if I don't hear from management or corporate, my husband and I will both be canceling. Has anyone else had this kind of experience with Club Studio, or is this just unbelievably poor judgment by one supervisor?

Love this place , my second home Teachers awesome, patient,…read moregood teachers Could use some new upholstery on head rests Been here awhile Great location in the Quarry

Recently joined this gym and I am loving it! From the first intro class (free) everyone has been…read morevery helpful and I didn't feel salesy/pushy as some people had warned. The front desk, instructors, and even the people that go here are so nice and helpful since everything is so new to me. I don't feel worried about an injury or anything because they make sure you're using the equipment correctly and check your form. The gym is clean, there are cubbies to put your things away during class, and some merch at the front in case you need anything.

Love the gym and the staff, but I really wish they had a larger free weight section. It feels like…read morethe layout prioritizes team classes and endless cardio equipment--there are 20+ treadmills and stair steppers that are hardly ever in use, while the free weights are crammed into a tiny space with only a couple of sets per weight. I participate in team classes and my daughter is in swim, but given what we pay for a family membership, spending so much time waiting for open weights or machines is frustrating. It's definitely making me reconsider our membership.

Some girl named Flanders, called me 'glasses' like she had some personal vendetta against me…read more Atleast I'm not named after the worst simpsons character.

This gym has gotten me into the best shape of my life at the age of 41. It has a very welcoming…read moreenvironment for all ages and levels of fitness. The staff is extremely knowledgeable and supportive. 10/10!!!!!!

Alamo 180 is the best place to workout! Jeff is great coach, and has worked with me personally to…read moreachieve my fitness goals. The gym has a great energy where I've felt encouraged to push myself while also feeling comfortable to ask for help. Jeff goes above and beyond to make each person feel welcome, members and guests alike, and offers expert advice on nutrition, lifting, and other areas of fitness training.

Love it! Great workout and amazing staff! I have been coming for over two years and they have…read morehelped me lose over 25 lbs!

This is my very first Orangetheory location ever :D ! I signed up for the Elite membership option,…read morewhich is 2 classes per week (or 8 classes per month) :) ! The workouts and the people are absolutely amazing :D ! I really feel like Ron (the manager) and the exceptional coaches here really want to push you to do your best :D ! They really embrace current members and new members :) ! And I really the Orangetheory family environment :D ! I have attended classes by Terrelle, Alyssa and Vicky :) ! I haven't attended classes by Jerry or Kristian. I have to admit that I can never get up early enough for Jerry's early bird morning classes! Haha :D ! But I got to meet him at Orangetheory's Happy Hour social at Chicken N Pickle :D ! I have taken Coach Vicky's classes the most because her classes fit the best with my work schedule :) ! She may be tiny. But she really is like a Tide Pod bursting with tons of energy :D ! She is really amazing and awesome with correcting my form during all of the exercises, and making sure I don't get injured :) ! If she senses that, for instance, certain dumbbells are too heavy, she will advise me to use lighter ones :) ! Overall, it's incredible how, for both the 2G and 3G classes, all of the coaches pay very close attention to all of their participants during their respective classes :) ! The 3G classes are generally larger, with a max of about 36 participants. The 2G classes are smaller, with a max of 24 participants. It's usually best to prebook your classes, whether you are taking a 2G or a 3G, just to make sure you secure a spot ;) ! Otherwise, you might get waitlisted! Some of these classes get really full really fast! I highly recommend this Orangetheory location, whether you want to get into a routine for exercise, or whether you are aiming to achieve certain goals :) ! The Orangetheory staff and family here will make your time completely worthwhile here, and you will meet a lot of amazing people :D !

UPDATE: On Wednesday, 3/4/26, I received a phone call from Lori Ann Garcia-Alvarado, Manager for…read morethe Bandera Rd location. We went over everything that had transpired, since the previous Friday, and she apologized for her massively misinformed staff, regarding the membership agreement, and their lack of compassion. She confirmed that clients have 3 business days to cancel an agreement, and Sunday is not considered as a business day. She cancelled the membership that I erroneously signed up for. What I can say now, is 1) Lori Ann Garcia-Alvarado does in fact care about protecting people and the franchise, 2) She is well informed and compassionate, 3) Don't back down when you know you are being wronged, there are good informed people who will help you, like Lori Ann. I very much appreciate the time she took to call and email me almost immediately after she received my email, rectify the situation, and discuss the wrong doings with her staff. THEY DO NOT CARE ABOUT YOU! On Friday, 02/28/2026, I received a text from HOTWORX with the option to sign up for $1 to activate "your SPRING BODY" and replied $1, to activate my membership. On Saturday, 03/01/2026, I received another text telling me to login and sign the agreement, which I did. As soon as I went into the app, I realized that I erroneously signed up for the wrong location, which is 7010 W Loop 1604 Ste 105, San Antonio, TX 78254 Ph 210-866-9600, and is in a different city than where I live (41 miles away and a 1 hour drive). I had also cancelled a membership with that same location 3 years ago because of the move. As soon as I realized my error, on Saturday 03/01/2026, I immediately called the San Antonio Alamo Ranch location, 210-866-9600, to get help with cancelling the contract that I signed in error just moments earlier. The staff was unavailable when I called, at 3:43 p.m. CST, so I left a voice message explaining the issue, gave my phone # and name, and asked for help in cancelling that location - which I still have not received a return call from. My intention was to join the HOTWORX location near me, which is 2188 TX-46 Suite 108, New Braunfels, TX 78132 Phone 830-310-4424. The Alamo Ranch location in San Antonio has me set up on a plan to use any location, "Sweat Elite" I believe, however, that plan is currently not in by budget which is why I attempted to cancel immediately. I am the caregiver for my elderly father, a Military Veteran who lives with my husband and I, as he has prostate and liver cancer. This is not a sob-story, it is the truth. I thought I had joined my local location, to relieve stress when I am not having to take him to chemo treatments or tend to his medical needs. Now, today, I am more financially and emotionally stressed than I was before Friday. I called the Alamo Ranch location in San Antonio again today, Tuesday 03/03/2026, and while speaking with "Betsy" and the General Manager "Z", I was spoken down to and received a belittling response and absolutely no grace, care, assistance, or understanding with my error and financial concern. The response was cold and belittling "You get no grace and can pay $99 today if you want to cancel."...when I only made the error 3 days ago. I sent this same message to the Alamo Ranch franchise owner via their website and have attempted to contact corporate via email...BEGGING for grace and the assistance that I was seeking since Saturday, when I realized the error that I had made.

I'm extremely disappointed with my experience trying to cancel my HOTWORX membership…read more I initially tried to cancel over the phone but was told I had to physically come into the studio. After making the trip there, I had to wait for a manager because the employee at the front desk apparently couldn't process a cancellation. When the manager finally came out several minutes later, he was chewing food while speaking with me, which I found very unprofessional. The actual cancellation process made the requirement to come in even more frustrating because nothing was done that appeared to require my physical presence. It felt like an unnecessary obstacle to canceling a membership. What bothered me most was being charged two additional months upfront to cancel. It's only the 10th of the month, and I had already paid for this month. I understand having a cancellation policy, but charging two full additional months upfront rather than calculating the notice period from the date of cancellation felt excessive. I've been a member for approximately three years and have literally used the facility once. After paying membership fees for all that time, I expected the cancellation process to at least be simple and professional. Unfortunately, this experience left me with a very negative impression of HOTWORX and how they handle members who choose to cancel.