I love the high quality furniture pieces at the LA Furniture Store Design Center on Triggs Ave. LA…read more I had visited this location with friends several times in the past, so after visiting several other high end showrooms, decided to check out their selections when I needed some living room pieces. I had an excellent shopping experience with Phil Chiem! He was so knowledgeable, gracious and fun to work with. I ended up getting what I came in for and more - I came in to find a single leather couch/reclining unit and ended up purchasing two beautiful leather couches for my living room spaces. All of their products are first rate, beautiful and an excellent value compared to other high end showrooms. Since my original purchases, I am looking to make additional couch purchases for my son's family household from Phil. Phil did a stellar job in helping me find the right pieces in the right colors and sizes to meet my lifestyle needs for my home. His suggestions and these furniture pieces take my home environment to a new level! The delivery team was incredibly competent and professional. They had vast product knowledge in assembling the pieces and showing me how to operate the reclining pieces. They were impeccably clean and treated me as a valued customer. I would recommend this location and of course Phil. Phil was awesome, no run around, straight to the point and the prices were a good value. He followed up after the delivery to check for my satisfaction. Phil's customer service is second to none! I highly recommend this LA Furniture Store location!

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

Excellent selection well service will definitely be back again. Great manager and full of selectionread more

From the owner: All about home furnishing with variety collections read more

The salespeople were extremely attentive and responsive until the furniture was delivered. Then,…read morewhen the dining table came delivered already with scratches, the coffee table already had nicks, the salespeople were impossible to reach via the same methods of contact. The furniture on display looked better than what was actually provided in delivery after purchase. Maybe the materials are good quality, but the craftsmanship was very poor. The chairs quickly sagged because of poor bases (I found sturdier chairs much cheaper at IKEA) and the screws come loose very easily making the chairs prone to instability and breakage.

Decent service, prices are ok but I dislike being lied to. This place has been going out of so…read morecalled business for the past 7 years and finally I decided to visit. One of them told me their lease is up and unfortunately they are closing but can still do orders and have them delivered, he goes on about having a truck delivery soon and if I order today my order will come in that truck. I'm not sure if to believe or not. Maybe I was lied to and maybe I was not we will see with in a month... I will wait. If it is still open with in a month I'll just go to IKEA.

The old man is so rude!!! I was asking him about the dinning…read moretable if he has another color and he said yes then told me no picture !! He was mad!! I asked him why are you mad??!!!! I am a costumer !!! Then I told him I am suppose to be buying and he lost a sale coz he was so rude !!!!

Very good all around. Loaded the truck as we walked out and delivered 10 minutes after we left…read more (Here's to wishing they get into healthcare ;-)

Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

As you see the anonymous business owner reached out to me and asked that I reach out to customer…read moreservice. I did and after asking a million questions and a million more photos they told me to take a hike. If you buy from JOYBIRD your couch will look like this in 3 months. Complain and they will tell it's normal and to take a hike. II WANT A FULL REFUND!

Interesting find at amazing prices. First time visiting (Thursday) and the owner explained how his…read moresales work. Merchandise on the left and right side of the warehouse on racks are all priced as marked & are regular merchandise. Still super cheap prices. The wooden bins in the center of the warehouse have different pricing depending on what day of the week you visit. The day's special prices are marked on the white dry erase board that is visible upon entry. The pricing structure is as follow: Friday = a warehouse full of new inventory released to the public. Highest price with most selection. Ex. $12 pants. Saturday = whatever that is left is now marked down by a %, say 50%. Ex. $6 Sunday = whatever that remains is now marked down again, say now $5 Monday = whatever that remains is marked down once more to say $4 Tuesday = whatever that remains is now marked down to $3 Wednesday = whatever that remains now is $2 Thursday = whatever that remains is now $1. On this day, something that costs you $12 if you bought it last Friday will now only cost you $1 to buy the same item ---IF it remains available for purchase. Clothes on this day often becomes "fill a whole bag for $20". Seriously a steal, if you find anything good to steal. So by Thursday, most of the stuff is sold out, only a few bins to browse through, while 3/4th of the warehouse is yellow-taped out for no-entry or no-browsing and will be made available the next day. But you seriously get the best pricing on Thursdays. I got a stack of quality 100% Egyptian cotton hand towels for $0.50 each. Even Regular priced items (on racks) were priced really good too. $6.99 Star Wars beach towels or $9.99 oversized beach towels, and $14.99 6 pc bamboo linen set just blew my mind. Definitely would return. Tips: There is an addition transaction fee charged for credit cards. No additional fees for cash/debit card. Plastic bag optional ($0.50). Fairly large parking lot in the back of the building. Shopping cart provided. Friendly owner. Merchandise sells out fast, new stuff all the time.

Very turned off. I was gonna pay with my credit card but they charge you interest on top of the…read moreinterest you already pay on your credit card!! So you get penalized for buying something there. Turned off, won't be back!!

Today, I had to meet one of the best interior designer. He…read moreintroduced me to complete new styles of furniture that made my new house looks spectacular. John Sultan, he is professional, gracious, and provided great prices I could not refuse. From the bottom of our heart we are Thank full for your hospital , designs, and overall the prices. Definitely I will be back with more referrals. Regards Sam

One of the best furniture stores that I've ever been to. Large selection of high end furniture…read more Reasonable prices. Sales people are very knowledgeable and helpful. I bought my dining set from here and couldn't be happier!

If I coimd give six, seven, or even 10 stars I would. Marji and her incredible team at It's Not…read moreTrash have made some of our most beloved items in our home, including our exquisite and unique dining room table and our EPIC king sized bed frame with a vibey headboard and built in drawers on both sides. People: when I tell you form meets function in all of their pieces and they are prepared with expert amounts of construction acumen plus all the creativity and love and care imaginable, I mean it. Look no further for the maker of your dream items for your home. I should add that Marji is an absolute DREAM to deal with as well. She always gives you great options, collaborates with you on how to best achieve your goals, and delivers A+ products. Every. Single. Time.

Amazing work. Very professional with excellent communication. Bed was custom built and assembled…read morewith love. Would recommend to anyone and everyone.

My boyfriend and I just recently bought a handmade storage bench from Raul. Not only is the bench…read morebeautiful, it's sturdy and excellently crafted. Pickup was extremely easy. Raul is a great guy. Honest, kind and very talented. The piece we got was given to us at a great price! We really couldn't be happier. Thanks so much Raul! Can't wait to see you again in the future for other beautiful pieces!

raul is so kind and communicative! he made me a corner bench with storage to my exact…read morespecs/color/etc and turned it around in a week! i also appreciated that he sent me progress photos as it was being built. the craftsmanship is lovely and he is extremely personable. he even delivered it to me all the way in west hollywood and brought it up the stairs. 10/10 recommend!!!

I love it here, always so professional and I never leave empty handed. Have brought plenty of long…read morelasting furniture here ;living room, bedroom sets and kitchen furniture.

Mom came here in the 90s and it's still up and running, that should say enough! I got my bed as a…read morekid here and now I'm getting it for my kids