I finally stopped here. The ice cream is very good the people are friendly and the prices are…read moregreat. You can get a cone for only a dollar

Frozen Yogurt and Lotus drinks were good. Service was less than desirable. The people working…read moreeither need a raise or some days off to lighten their spirits. When asked their favorite Lotus flavors instead of offering some suggestions, they said were pretty much over (buried out) on lotus. So I'm asking for the owners to give the employees some insensitive to refresh their love for the job. Have a wonderful day.

I like the set up and toppings, the flavors weren't as desirable as the other froyospot I go to. I…read moredo like the rewards they have. Friendly service!

Excellant ice cream, a little on the expensive side. They seem to want take out because there is…read morelittle space to sit and eat

I only wanted to write a review because of how dissatisfied I was. I walked in there, and this lady…read morenamed Paisley was being very rude to us and other customers and she was like very loud and pissy and I hope I never have to get served by her ever again but there was this really nice worker named Annika who actually could scoop ice cream and talk to customers. Sadly I left upset but there was good service by Annika.

Excellant ice cream, plenty of Choices, not many places to sit and eat. The two girls behind the…read morecounter were kept very busy

Went in and there was a family of 4 and a lady in front of me in line. No acknowledgment that…read moreanyone walked in and there was 2 people working behind the counter. As I stood there for a couple of minutes I assumed the 2 people were working on the family of 4 order. After a while, the lady in front of me left. Finally, several minutes after the lady left one of the 2 people finally came up and asked the family of 4 what they wanted to order. I knew then my order was going to take a lot longer than my patience. Went to Dairy Queen. Had a Snickers Blizzard with a very short wait and friendly service.

This location on west main is the only dairy queen I will go to in San juan county…read more The owners are friendly and aim to have great customer service. They are always working side by side with the staff making orders or cleaning. We got here at 930pm and the drive thru line was long. But the line moved quickly. We ate inside. The chicken strips and fries were cooked to perfection, the gravy was nice and creamy, and the blizzard was delicious. I drive down from Aztec to this location. The family at the time next to us said they drive from Kirtland to this location as well.

I've been coming here to pick up deliveries for DoorDash. When I come to this location, 721 E Main…read moreSt, Farmington, NM 87401 , the employees are stalling me by requiring 'proof of verification'. They want proof that I verified the order. I tried to show one employee the picture that automatically downloads onto the app- the picture the customer sees. The employee looked at the picture puzzled, then said, ""uhhhh....", then looked around for a manager to come approve it. Another time, I had to tell them, "Hey, here's the best I can do" as I showed them my phone that displayed the customer's address after the order was verified. Once the order is scanned, or the picture is taken, the app just moves on to the next thing. This is ice cream. Some of these people live like 20 minutes away & want me to leave it at their door in hot, summer weather. And DoorDash is holding delivery drivers to a stringent time schedule, so there's really no time for this. The only way to prove the order has been verified is to have the employee come out from behind the counter to stand over my shoulder and watch. This level of micro-management would make me feel very uncomfortable. I am the one responsible for making sure this order is verified. I need to be looking at my screen, not turning it directly around so that someone standing behind a counter 3 feet away from me can look at what I am responsible for seeing while it's happening. I don't know if they've had customers call to say their order was never delivered...? I don't know if some DoorDasher somewhere else stole the food...? I just know that I would never do that, and I can't imagine another DoorDasher doing that either. When I am there to pick up ice cream, there is no time to say everything I've just said here in this review. I feel that if I tried, I would just be seen as argumentive and problematic, so I say nothing while I quietly go to the section of the app that allows me to let DoorDash know why I haven't left the store yet. I have thought a lot about the most effective way to handle this. Suggesting that the employee come out from behind the counter to watch me verify the order would show proof of verification, but I fear I would be interpreted as a Karen for making said suggestion, and as previously stated, that level of micro-management would make me feel really uncomfortable. I've thought about filming myself verifying the order so I can play back the video, but that process seems a little long and complicated, and as I said, I need to get this ice cream over to someone's house before it melts. My intuition tells me this is due to an underlying mistrust on the part of management at this particulalar Dairy Queen location. I don't know why, but it feels like they just aren't confident in the integrity or comeptence levels of the delivery drivers. Maybe they just don't trust DoorDash...? In any case, I think the best thing for me to do in order to avoid future complications and conflicts would be to simply decline orders from this specific location. Unfortunately, that means my acceptance rate will go down; which will lower my overall score (thankfully only by a very small amount). But if my rating is going down over this, it's only fair that your does as well. Sorry for the miscommunication. Thank you.

The service was great here as it usually is. However, I have never had a good experience here and…read morethis definitely was no exception. I was enjoying my mediocre banana split that had almost zero ice cream in it when I looked down and noticed a hair in my split.

The staff was hard working and friendly. We enjoyed the little that and our blizzards.read more

I liked their custard that had heath bars in it. Burgers kind of tasted unseasoned I'd rate the…read moreburgers about a 4/10 the chicken sandwich was pretty good I give it a 6/10 the fries were nice, super thin, seasoned well about a 5.5/10. The service was kind of iffy, the kid was nice but insanely quiet and whispery and it was EXTREMELY busy in there, every seat was occupied. I don't know what the kids been through or know him enough to let that affect the rating though so I'd say the service was good overall. It was super clean in there, everything was stocked it was just insanely busy and loud. Only reason this isn't a 5 is because the food was pretty bad but service and ambience were good enough to keep the rating high.

I ordered a freddys original double and the worker made it a lettuce wrap…read more I'm beyond mad and disappointed coming from Freddy's get better employees