I recently purchased a home in Buena Park. I was at the house today, supervising renovation work,…read morewhen an officer on patrol stopped to speak with me. He asked if we were still planning to tent the house this weekend. I confirmed that we originally planned to fumigate this weekend; but this task was rescheduled. I did not realize that when I contracted with the pest control company, that firm applied for a permit and stated that the house would be tented during the Thanksgiving weekend. This information was shared with the police. Maybe you've heard of this scenario before: A house is tented over a long weekend, and criminals use the opportunity to burglarize the house. The officer was polite and professional. I feel it was a positive interaction. And I derived a sense of security knowing information like this is shared with officers, to enhance their situational awareness.

I was pulled over yesterday by Officer S. Cerda after running a yellow light too late. I pulled…read moreover immediately, had my windows down, and my license ready before he approached. After providing my information, I was asked additional questions about my whereabouts. I was fully cooperative and honest throughout the interaction. I also consented to a search of my vehicle, as I had nothing to hide. Despite that, I was asked to step out, placed on the curb, and treated in a way that felt unnecessarily disrespectful and excessive for a traffic violation. The tone and approach did not match the situation. This experience has changed how I will handle future interactions. Moving forward, I will be more aware of my rights and limit my responses accordingly. All because of officers like Mr Cerda. People like him are what change the public's perception about law enforcement. Never in 15 years of diving and 4 interactions have I been treated in that way , with no provocation at all. Remove your Badge Mr Cerda, and your god complex won't serve you justice anymore, asshole.

What a nice looking police department!…read more It's so pretty from the outside. Almost looks like a historic mission lol We just moved the the city of Fullerton, so I wanted to get acquainted with where things are. So, I stopped by here to see where it was located. It's so pretty I almost missed it lol I've never seen a police station that looks so picturesque! Glad to know where it's at just in case. I also wanted information on the non-emergency line. They were helpful.

Does the school resource officer have a quota for 72-hour psychiatric holds? My child was refusing…read moreto attend school and was finally convinced to see his counselor to find out if he had anxiety. We weren't asking for 504 accommodations, but he received intervention in the form of the resource officer who asked him a leading question after my son would not admit to suicidal ideation, "if you wanted to kill yourself how would you do it?" The boy's flaw was not depression but people-pleasing, so the resource officer drove him off-campus to the children's hospital before leaving me a voicemail. When the emergency room called for insurance information, they wanted to know why he wasn't brought in by a crisis action team or an ambulance.

I went in to get a Live Scan and making a reservation was fairly easy. The lady that answered my…read morecall gave me a general price for my needs. It wasn't precisely the exact cost but it was close. I arrived on schedule and it took about 5 minutes to get the finger printing lady to show me into a room to get my prints. It was fairly easy and quick and I was given a receipt and I was on my merry way. The front lobby was clean and open and people were professional. I'd come again to do the Live scan again if needed. Currently they are looking for police officers to fill positions so if you want to move laterally they'll pay you $20k bonus to do it.

I visited this police station seeking assistance with a report request, and unfortunately the…read morecustomer service I received was disappointing. Yvonne Llamas was unhelpful and appeared unwilling to assist me from the beginning. Because I needed assistance in Spanish, another employee was initially asked to help, but when Ms. Llamas became involved again, the interaction continued to feel unprofessional and discourteous. I understand that public service employees can be busy and deal with many requests throughout the day, but members of the public deserve to be treated with respect and professionalism. A more courteous attitude and a willingness to help would have made a significant difference. I hope management reviews this feedback and continues to emphasize the importance of providing professional, respectful service to everyone who comes in seeking assistance

We found their Norwalk office pretty helpful obtaining the background check needed for employment…read more An appointment was not required and the wait time wasn't bad. However, be prepared to pay in CASH or CHECK only. I'm not a person who carries cash nor antiquated checks. They will NOT accept DEBIT cards. Fortunately, there are banks nearby.

Hi, I got a parking ticket recently. This is obviously fair, I messed up. So I'm happy to pay this…read moreASAP to get it out of the way. This is going to be a long rant. The ticket hasn't popped up on the website for a week, and so I make a call to the office. Note that this ticket doesn't have the penalty amount due on the bottom, and the writing by the officer is not the most legible everywhere else (the reason for the ticket). I've also tried paying online, and it fails despite the ticket number being correct. Of course, it doesn't look like the tech and web apps here are maintained well, from an SE point of view. So I proceed with the call. After going through the bot, it determines that there is no ticket on the file, which means permissions haven't been enabled yet. So I get carried over to customer service: I get a lady on the phone, and I'm sure she's had better days and isn't always like this. However, right off the bat she's very rude and her pronounciation and emphasis of important words is not the best (but I don't mind this at all, but maybe she was rude because I was having trouble hearing her?). I'll even list the time I called the office (2:08), so she knows exactly who this is. She sarcastically says, "Did the officer give you a blank ticket?" after I answered her question about the penalty amount being non-existent. **No shit** it's not a blank ticket, how do you think I even called the office in the first place? Later, she asks me, "OK so what did the officer cite you for?" I stated that I'm not sure, I'm being cited for parking incorrectly and the ticket is not legible. And of course, she has to say "Well obviously you're being cited for a parking ticket, but what is the reason." I once again state that the ticket is not legible, because I just want to quickly get to the bot because talking with her is pointless. At the very end, she quickly gets me to the bot and presses a button to allow me to pay, and she does this very quickly and hangs up without any closing statements. Obviously, if I could get the bot instead of a customer service drone, I would have preferred to do that. She clearly hates her job and her life -- I wonder if the other customer service representatives are like that here? If you want to do your job properly, go through the script. And don't forget the "Have a nice day" at the end. It isn't that hard, and your job is going to be automated away if you're that poor at the one thing that separates you from a bot.

A car hit my mom at Costco parking lot and just to make a report they took 4 hours to arrive we…read morekept calling to get a time or arrival like every hour and everyone is so rude just because is the police they think they can do whatever they want and be rude.

If I can rate it 0 stars I would because someone stole my husbands tools they took $4,000 worth in…read moretools alone I called to report it and deputy Alatorre took days just to file the report I provided model numbers and serial numbers then when I found some of the items listed for sale on Facebook marketplace at a pawn shop in Whitter I called the station so they can help me get them back to which they haven't done so and now one of the tools has been soled I called again and said they aren't going to really do anything about it since I didn't provide serial numbers to which I said I did and he said he can hand the report to a deputy but doesn't guarantee anything will be done about it

I just want to say I appreciate these police officers for being patient with me from a very…read moredisrespectful, noisy neighbor, and I've talked to more than several different officers and most of them were very understanding and very compassionate towards my issue. The loud banging sounds from the neighbor has not been resolved yet, but I believe I'm in good hands and I feel like I have. I have a great group of police officers in my city that will try their very best. No obviously don't want to bother them too much but still, they are very helpful. Again, I can't thank the officers enough, especially the ones who came into my home and spoke with me for being great people. The Thank you.

Calling 911 should never feel like you're inconveniencing the person whose literal job is to help…read morepeople in emergencies, but that's exactly how this call felt. The La Habra operator who answered my call was shockingly rude, impatient, and completely lacking any empathy. Instead of calmly helping someone who had just been in an accident, she sounded irritated and dismissive, as if my emergency was interrupting her day. It's honestly disturbing that someone with that level of attitude is trusted to be the first point of contact for people in crisis. Dispatchers are supposed to bring calm to chaotic situations, not add more stress to someone who is already shaken and scared. If this is the standard of professionalism for La Habra dispatch, that's a serious problem that needs immediate attention.

As Soon as I retired from my La Palma family dentistry, I joined as a volunteer with La Palma…read morepolice department and now a member of this volunteer group for about 20 years. I can state with full confidence that the police department has treated us with great respect we have monthly meetings on last Tuesday of the month at 5 pm at city hall. We invite everyone to join us and enjoy all the benefits that we have. Very recently we have a new chief of police JOE GUERRERO who is very friendly to all and especially to our volunteer group. He always has smiles on his face which makes it so pleasant to talk to him. COME AND JOIN THE GROUP

Despite the police chief's message, compassion and respect does not guide your conduct. Even when…read morewe were parked at a nearby Centrepoint mini-mall or Jack in the Box, commanding cars to "go home" with your loudspeaker was intimidation at peaceful assembly. I don't think driving a police car to the end of the line with sirens on to disperse customers was a service to the local community unless you only care about local sales tax yields. Kogi tacos were not the kind of emergency that required four police cruisers with their strobe lights on, yelling at cars parked on the street. We were not treated with dignity so I'll try my best not to shop in your city again.

Came to have my fix it ticket cleared off. I had no issues, service was fast and easy.read more

My experience with this organization is nothing short of horrible. I received a ticket in the mail…read moretoday with shock, disbelief, and anger. I was never issued a ticket on 5/28/2023! I called 911 on this day to report a hit & run that occurred to my loved ones & I. We followed the vehicle and the 911 dispatcher told us not to follow, and let us know an officer was going to be sent to our location. The officer arrived and he got the information needed & we sent him the pictures of the car that committed the hit and run on us. My husband (slightly intoxicated), sister in law, & I were on our way to dinner before the hit & run & I offered to drive since I was sober. The officer never once followed up with me if he needed any more information, we still don't know what happened to the hit & run driver. Now on 10/20/2023 I received a citation, court summons, and proof of service via mail. Officer Jorge Lopez Badge #23193 committed perjury by signing a form stating that reads "On 5/28/2023, I served this notice of correction" on the proof of service form that he signed. I did not receive a citation or notice on 5/28/2023. I called you guys for HELP!

Last Wed, I visited the Anaheim Police Department for an ink fingerprinting appointment and had a…read morewonderful experience. Officer B. Montano was incredibly friendly, professional, and patient throughout the entire process. She took the time to explain each step clearly and made me feel comfortable and well taken care of. I truly appreciate her kindness and professionalism. Thank you, Officer Montano, for providing such excellent service to the community! Happy New year 2026!

I solemnly swear to tell the whole truth so help me god. They know where I stay ^"'* i appreciate…read morethe fact that they have been pretty cool. I think they are doing an excellent job one day they may have to save your life. Be nice and remind them how you appreciate all their dedication to our community because without them we probably be in some serious shit. We need them around they are the only one's that keep us safe that risk their own lives for us. What the hell is the matter with you? Is it that hard to be nice? Officers are just doing a job bad people belong in jail * it's bad enough we got the craziest running loose & trying to take over the world with their nonsense i think we should appreciate what they do for us. They may never be able to eradicate crime and drugs and all the idiots who don't know any better. I say I stand by the blue 100th