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    Millennial Home Lending - Scammy misleading mailpiece pretending to be from a different bank

    Millennial Home Lending

    (36 reviews)

    Chatsworth

    I wish I could give ZERO STARS! I've been working with Millennial since the beginning of March…read more Have provided them with everything they needed throughout the whole process; everything was going smooth. On Monday, 4/26/21, I received an email from our loan processor stating he received the payoff statement from our current lender and everything would be finalized by Wednesday. After not hearing back, I emailed him on Monday, 5/3/21 asking for an update...no response. On 5/6/21, still not having a response from our loan officer, I receive an automated email stating we have new documents to sign. I log in to find a "Loan Denial". Tried calling, emailing...no response! I don't know how we went from "closing in 2 days" to "denial". Between the fact that they completely ghosted me and this last minute switch, I want it known what a shady company they are!

    This is a joke of a lending company. They do not respond to emails or phone calls. We waited 3…read moremonths to see if our refinancing finally went through. We understood that yes rates were super low and they had a lot of work and COVID on top of everything. However, they had close to zero communication with us. It was ALWAYS us calling to follow up with them. They constantly left us in limbo with no answers. After chasing these people week after week, they finally make the sorry statement that we have to begin the entire process again from scratch because of their carelessness. I don't understand how they are still in business.

    Logix - Chatsworth Branch - Member, Jorge, at Logix ATM

    Logix - Chatsworth Branch

    (111 reviews)

    Chatsworth

    Switching to a credit union is one of the best financial decisions we've made!! Unlike traditional…read morebanks, credit unions are nonprofit organizations, which means they prioritize their members over profits. This translates to unbeatable interest rates--we financed a used car through Logix, and not only was the process seamless, but they also allowed us to purchase from private sellers like those on Facebook Marketplace. The customer service is exceptional; the staff genuinely cares about helping you succeed financially. The ATM issue always comes up but I feel like it's actually a PERK with Logix, you're not limited to just your credit union's ATMs--they'll even reimburse ANY ATM fees, even in pricey places like Las Vegas when the fee is outrageous. We don't pay fees!! I've also purchased a car with cash when we were outside of the range of another Logix and you can go into another credit unions branch to withdraw large amounts of cash. If you want better rates, better service, and better access, switching to a nonprofit credit union that cares like Logix is absolutely worth it.

    if your bank is part of their CO-OP network DO NOT DEPOSIT CHECKS into their atm. They use AI and…read moreI have a check in limbo thanks to this. I am out $6000 and getting slammed with late fees and piling up bills thanks to this company. What's the reason? their answer is "other" they cant tell me why they wont release my money due to a "computer error". ZERO CUSTOMER SERVICE and I am getting in debt even more thanks to the AI they use.

    Premier America Credit Union

    Premier America Credit Union

    (248 reviews)

    Chatsworth

    Plenty of parking close. Also there is parking in the covered garage if inclement weather (hot or…read morecold) There is an ATM if you are in a rush or just wanting regular cash. Large area inside, and the setup is welcoming. Often there are multiple tellers available. While you might have to wait, likely will be short. I've pretty much never had an issue in my many experiences over the years. Just one about two years ago, but it was complicated and the person was new (based on her response to my mom), and caused a chain reaction that blew up. Often there are little candys/lollipop around, I had a banana (say what ?) yesterday. Also there is coffee if you need. Friday they are open until 5:30!

    I am extremely disappointed with the auto loan practices and customer service at Premier America…read moreCredit Union. My experience has been frustrating, unprofessional, and completely unacceptable. After providing them with the requested insurance declaration information, they still moved ahead by assigning their own overpriced CPI (Collateral Protection Insurance) insurance - complete rubbish! The staff handling my auto loan inquiries were rude, dismissive, and unwilling to provide clear assistance. Instead of treating customers with respect and professionalism, I was met with poor communication, impatience, and an overall lack of courtesy. A financial institution should prioritize transparency, professionalism, and customer support, but Premier America Credit Union failed in all of these areas during my experience. I expected significantly better service from a credit union that claims to value its members. Based on my experience, I would not recommend Premier America Credit Union to others seeking an auto loan or reliable customer service. After being with them for over 20 years, it is time for me to close all my accounts and move on.

    LA Mortgage - mortgagelenders - Updated July 2026

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