Got a gel manicure and not only did the person doing my nails not care that the Polish was bumpy, but was so annoyed that i wanted regular gel instead of the dipped shellac. Terrible customer service, rude people, and overpriced for the service. Would not recommend to any. read more

I had the best pedicure by Stephanie...she did an awesome job, was friendly and even offered me something to drink besides the water I brought (never ONCE, did someone offer me a drink over the years I went there) she did up sell the pedicure by suggesting a sugar scrub and gel french (was told the last time i was there that i could only get color in gel) but didn't feel pressured at all!! Ask for Stephanie if you have never been there. read more

They have increased their prices a lot. I shouldn't pay the same price to get a full set and get them filled. They were being rude when I said I did not want to try something they suggested. Renovations look amazing but not the attitude! read more

Rude and inexperienced techs. So rude I was asked not to put the tip on my credit card. Her reasoning was that her boss takes some of their tips. No surprise there since the "boss lady" was pointed out to me. Same woman who bullied my sister into gel nails which lasted 11 days! read more

I went here with $40, planning to pay the $28 as advertised on the website for acrylic nails, then have enough left for a tip. A man who worked there told me "the website isn't right." So, I had to pay $35. Sandy, who rubbed my ring fingers on both hands raw, asked where my credit card was! I will NOT be returning. Juli read more

I'm with others, if I could give this shop a "0" star I would. My husband stopped at Cabela's and Cigar International so I decided I would go get my nails done. Biggest mistake and a waste of $70. I asked for acrylic tips. 1. She talked me into the nail dip. She said the dip would be much thinner and nicer finish and it contains vitamins and nutrients for your nails. My nails look awful!! They are wavy and thick and look ridiculous. We are traveling to leave on a cruise so I don't even have time to get them fixed. 2. She said the cats eye paint would be nice and shiny. As soon as I washed my hands the first time they are now dull. 3. The entire time she tried to talk me into a facial and or facial peel. Then proceeded to insult me telling me I was not taking care of my skin and would get whiteheads and wrinkles. 4. Last make sure you pay cash. You get a discount if you do. I didn't know this and didn't have that amount of money on me. So I charged it and had to pay extra to use a credit card. read more

Recently had a full set of nails but on. Within a week they started to fall off. I've never had this happen in the past. They'd always stay on without any issues for 3-4 weeks. When I returned to show them I was told that it has been 10 days since I had it done. They offered to do my nails again for $20 I questioned why I should have to pay for something that wasn't done correctly in the first place. I was told it was to cover the cost of the product and that I paid $55 the first time ( I guess they thought I was getting a bargain) I reluctantly agreed, only to be pushed aside and left waiting as they took the next customer in line who came into the salon after me!!! Do yourself a favor and stay far away from this place. The prices sky rocketed since they remodeled and the workmanship was very shoddy. Also, as others have mentioned, they were very pushy about trying to get me to buy something I didn't want. They don't stop until you finally cave in and say, "yes" so they leave you alone. Do yourself a favor and stay far away from this place! read more

I have been going to this nail salon for a few months. However the last several times I had my nails done, they were breaking very quickly! Most recently the gel polish, which I obviously spent extra for, started to peel and another nail broke. I went back in today, to have it repaired since it was less than a week when I had them done. When I showed the lady what was going on with my nails, she questioned me and asked me what I would like done.... clearly I want my nails done properly especially for the money that I paid. The lady wanted me to come back in tomorrow ( it was snowing somewhat it was not sticking and the temperatures were above freezing but apparently she wanted to close) I'm very very disappointed with the very poor customer service and quality of work!!! read more

I used to go to this nail salon frequently because it was the closest one for me. That stopped abruptly when the woman who was doing my nails stopped looked right at me and goes "you have acne scars, you must get acne. I offer facials, you should get one". First, thanks for pointing out my acne, not that I'm self conscious of it or anything. Second, why the heck would I let you help me with my skin after you have been jerking my hand around forcefully to get my hand closer to you for the manicure. I'm sure the facial would have been just so relaxing. Drive a little farther. Or pay a little more. It's worth it. read more

Since the renovation this place is beautiful. Unfortunately, Sandy is very pushy and rude. She did my lash extensions a few times and would try to coerce me into facials, brow wax, and nails. Her ring light used for facials and lash extensions was broken every time I went so she had me use the light ON MY PHONE and hold my arm up the whole time. I usually get my nails done elsewhere because they aren't open on Sundays, but when I do get them done here they look good. But when I stop in and get someone other than sandy she makes snarky comments when she passes my chair like "oh, you didn't know I was working today?" Or "I haven't seen you in awhile... well, not with me anyway" and at one point sat next to me and just watched the girl do my nails. When the girl got up, Sandy said "she did a really good job they look great. You would schedule with me next time" It made me so uncomfortable to the point that I simply don't go anymore so I don't have to run into her. It's unfortunate because the location is so convenient and they do a good job on my nails. read more

Listen to the reviews this place is one of the worst I've ever been too. I had the Asian guy with the glasses for pedicure and he has absolutely no business doing anyone's nails. He didn't even cut my cuticles and he rushed the whole pedicure! I was done in 15 minutes which is absolutely ridiculous. There was no massage at all which is included in the price and the entire reason I came for a pedicure. That's why people go not just to get their nails painted we can do that home. We want to be pampered. I felt more pissed off that I paid for that. read more

I went there on a monday night and got my nails done because I got a giftcard for christmas. I decided to try something new and get a full set of gel solar nails. The lady Did my nails and the bill came out to $55 which I thought was pretty pricey. A couple days later on thursday I noticed at work 5 of my nails were coming off. ONLY FOUR DAYS LATER. I had to go back so I went back on a saturday and showed them my recite. The same lady I got before fixed my nails. The whole time while she was fixing my nails she was on her phone. She was on her phone the whole time she was fixing my nails and it was a personal call which was very fustratinfrustrating because she cut my pinky finger. She finished I left. A couple days later another nail is coming off. she did a horrible job and I won't be coming back. read more

I had to pick a star but I wouldn't have. I am a window cleaner and was cleaning the windows at another business when the owner came over and asked if I would clean his windows. I did and he never paid me. Try getting your nails done and not paying, see what happens but I would have to take him to small claims court to get a judgment and he still probably wouldn't pay. read more

My friend and I decided to get our nails done at this place. Once when my dad drove us there we told them that we wanted a pedicure and manicure. A man took my friend for the manicure and a woman took me for the pedicure. As I was getting mine done, I felt very judged. It seemed like the woman was making fun of me but in a different language to another worker who sat next to her. I asked for a solid purple on my toenails and when she finished, one of my nails looked as if she used a different polish. When she did my nails, she asked me all of these questions and some I felt offended by such as my skin tone and why my father took my friend and I here. Then, she stopped working on my nails and never finished them so she could go work on someone's powder nails. As for my friend, the guy that did her pedicure let here sit there for almost an hour not finishing them SO I had to help here get out of the chair and get the dividers off of her feet. Afterwards we paid and left. For 100 dollars I think that was the WORST manicure and pedicure I ever had. This place used to be so much nicer before it was redone. read more

Basically - don't. 1. Overpriced. 2. Each time I've gone, with different people doing my nails, they made me bleed. 3. My mom and I went together once and the lady that I can presume to be in charge is rude as heck. My mom just wanted a manicure, no gel, and she rolled her eyes at her. She only seems to like people that spend millions of dollars on their nails and frequent her store, when even just a manicure is not cheap to begin with, AND my mom was purchasing my gel acrylics. 3. I'm posting this now, because my friend and I went tonight and this same lady was standing at the door at like 7, they close at 8, and had their open sign STILL BLINKING, and she had it open like she was going to lock it. I said are you still open and she stared at me and said nothing while looking at us like we were scum, I then asked her again if they were still there, and she stared and said nothing, again! We left. If you want to run a business, accept your customers for whatever they want and whoever they are. Friends have told me for forever to not go here, and I have finally decided to never return. Thank you, La Nails manager lady, you just lost multiple costumers. read more

Stopped in to get a basic manicure. Terrible service! It was packed in the salon. I asked for a mani&pedi but only got a mani bc it was so busy & while my nails were drying they 'forgot' about me so I sat there another 30 mins . The lady apologized after for the wait but still there were 8 staff members there! & I wa disappointed bc get polish chipped the next day! read more

Pretty disappointed with the gel manicure that I received at this establishment. I had to keep asking the technician to fix areas. She wasn't getting the polish all the way to the outside edges of my nails, and she kept getting polish below my cuticles. Even after I asked her to fix multiple spots, some nails are still screwed up. Seems to me that she shouldn't be doing nails, especially when it costs $33. read more

Understaffed and horrible service.. I recently attempted to get a full set gel manicure TWICE. The first occassion I noticed only four employees were on site - no wait time was posted nor comunicated... I left after waiting 30 minutes without being acknowledged.. I attempted a second time a week later as this location is convenient.. Again, at 5:00 pm only four staff members were available..I signed in and waited approximately 20minutes as 3 people were ahead of me..A lady who came in 10 minutes after me (no apointment) was waited on before me. Again, I left after a 40 minute wait... Horrible customer service, understaffed, and major lack of communication with customers.. I now will drive the extra 15-20 miles to a location with better service.. read more

Go to a real professional if you want nice job done! Left here extremely unhappy and frustrated. First, when I first went in I was put into a pedicure chair and my feet in water... Sat there for 45 minutes before I was worked on. The right thing to do would have been to give me a heads up that there was a wait for that long instead of sticking me into a chair, didn't help the fact I am 9 months pregnant. My toe nails were cut so short they look ridiculous and the paint job is terrible. I got gel manicure and had to keep asking her to fix them because the paint didn't even cover the entire nail on most of my nails! Again, the paint job is terrible! They should focus on their clients rather then chit chatting and looking around to see what everyone else is doing. The job she did on my nails today is unacceptable! GO ELSEWHERE! read more