I'm not sure what all the low rating are for....... Mall of America is a tourist destination so many people (like myself) will probably never return to this place...... with that being said I didn't expect the results from my at home nail salon and had low expectations here since I was desperate and they were open. With that being said it was amazing!! I will say the cost is high.....$52 for a deluxe pedicure..... however it's a TOURIST DESTINATION...... I expected to pay more. My lady was very very hard to understand but I took a breath said "no gel" and she understood. Got the deluxe and it was the most amazing massage I have ever got! I didn't want it to end and it was well worth the extra $10 from the basic! I want another one!! read more

La Nails - So pretty! - Nail Salons Near Me - Minneapolis, Minnesota

I brought my daughter and her wife there to have pedicures and I had a manicure. It was the worst manicure and pedicures any of have ever had. Do not go to this location. It was dirty and very unprofessional. I was so frustrated getting my manicure that I finally asked the woman doing it if I could have the file to fix my nail. There was a very limited hand and foot massage. Stay away from this place! read more

Poor quality. Please go somewhere else. Extremely dissatisfied with my nails and spent way too much for ugly nails.

Poor quality work. I stopped in the Mall of the Americas thinking I would get a quality mani and pedi. Both nail salons provide very poor quality work, rushed, and messy. Stay away from the mall nail salons. I went to a Houston mall and got high quality nails and service and mistakenly thought I would get the same from this mall. Never again. read more

Zero stars. The whole thing - mani and pedi took 15 -20 minutes. I said I didn't want my fingernails cut straight and that I wanted curved and the lady practically yelled, "I know!!" and rolled her eyes at me. My chair was broken which is fine except the rollers were stuck jutting out and into my back the whole time. I'm not entirely sure how a cuticle pusher is even useful when the thing doesn't even touch the cuticle or taps it for one second. The whole thing was horrible until it came time to pay then it was all smiles and happiness.. but not from me. read more

The worst! They were rude, rushed and did an awful job. At one point she was so rushed she filed my finger and not even my nail. She was so aggressive with the cuticle trimmer I bled. She kept insisting I do the deluxe pedicure in order to use the scrubber on my feet. I've had hundreds in mani/pedis and this was by far the worst experience. read more

Although there's a language barrier, the pedi cures were amazing. My niece did a gel mani/pedi and I did a gel pedi. The pricing was pretty standard definitely not over priced which was nice. read more

they never paint my pinky toe said it was too small went back made them put paint on it . $52 for my toe and hands was $52 also she was waiting on a tip I told her no tip..... read more

Gel polish. Nearly impossible to get off. It peels off. After 1 day & 3 days. Was this worth 104.00+ a 10.00 tip? No. Will be ASKING for my money back. read more

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Worst nail salon in America! Run past this place! Don't be desperate to just get that fill, pedi, mani! Don't do it here!! Don't look at this place. You been warned! I've been getting my nails done for over 3 decades and this has been the worst nail tech experience I have ever had! I mean worst! I should have known my intuition was telling don't do it, but I really needed to get my nails done (yes a desperate nail stop). I should of known when the nail tech that greeted me had dirty nails, stained shirt and looked a little messy, but I didn't want to judge her appearance because you never know she could be their secret weapon they have here. Instead everything that possibly go wrong did she was rough, looking around and worried about what everyone else was doing while doing my nails so lack of concentration. She was running her mouth complaining in her own language to her co-workers who weren't even responding back. I asked her if she can do designs? She said yes then pulled out from her draw a book of stickers I was like WTH! Then I told her no just color. When I went to pay I couldn't understand her with the mask and accent so she points at the wall which I was trying to read, but I didn't have my glasses and says I don't cheat I been doing nails 15years (That shocked me because her work was terrible and she can't even design) I told you the price she was yelling. I told her calm down! I don't have my glasses. It was cheap $59 for full set with gel but that's exactly what it is cheap work! The one start is for the beautiful nail color! read more

La Nails - Flat across all my nails like this. - Nail Salons Near Me - Minneapolis, Minnesota

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Very rude staff-I checked back to see if the wait had gone down and a staff member starts talking about me to a customer she is working on and they all start laughing and looking at me and the 2 others I brought to get pedicures. Of course I suggested we leave as no one should stand for that sort of treatment. Not a good look for my first time to MN and the Mall of America. I would give zero stars if I could. read more

Worst pedicure I have ever had. I said we wanted gel pedicures, the lady at the front desk that greeted us, grabbed my hand and tried to tell me I needed a manicure also. I said no. We want only pedicures. I should have left right then! During our treatments, the two ladies talked to each other in their language, loud and nonstop. After listening to them for 20 minutes straight, I looked over at my friend and said "oh my gosh" they both gave me a "look" so I said I come here to relax" they stopped talking for about 10 minutes then they started up again. My nails were uneven so much that I ended up trimming them when I got home. Unprofessional behavior. Overpriced salon. Believe the reviews, I wish I read them before giving them my business. Will never return to this place. read more

Zero stars, came here today for my pedicure.... says it's open at nine am. Righhhhtttt.... I'll never return, even if someone else pays for it, I'm not going. Ever. read more

La Nails - Looking real open with workers ready to answer the phone. What a joke. - Nail Salons Near Me - Minneapolis, Minnesota

I went her with my friends about 2 weeks ago. We were all desperate to get our nails done so we decided to just go here. Right off the bat they were rude and loud when we walked in. I showed her a reference photo and she said it was going to be $70! The photo on the wall said a full set acrylic was $45. All I wanted was a square French tip. Anyways! the beginning experience wasn't to bad. But when she got to the electric filing, it was so painful. She was scraping off my natural nails and cutting way past the cutical line. Another nail tech told my friend her design was ugly and started using a different color. I felt horrible. In the end it way $85 plus a $5 tip. NEVER GO HERE! read more

I was a bit skeptical coming to this place after reading the reviews but I'm glad I did not listen. Van did my nails and she did an amazing job. They were a bit pricey but so far worth it. read more

La Nails - Acrylic gel - Nail Salons Near Me - Minneapolis, Minnesota

Overpriced even for MOA. Gel polish peeled on day 4. Dip powder cracked in 3 days! Desperate but never again!

The worst treatment I've ever had in my life. They are not professional they don't know English. They are super expensive they are just not worth it. read more

The nail overlay itself I had put on was ok. But she put on my polish and then some other coating. It would not dry. I told her so she went and put some other top coat on it. That also did not dry. I was frustrated and just left. I had to take a napkin and wipe it all off. No polish remover needed. I should have gone back. But frustrated and no time. read more

Tbh not the best work. They worked fast and rough, uneven, shaped weirdly. I couldn't even understand the words they where telling me. read more

La Nails - Nails - Nail Salons Near Me - Minneapolis, Minnesota

I came in for a fill and color change. The acrylic was done fine but she globbed the gel polish on sooo thick that it started to bubble that same day. I don't have time to go all the way back to MOA to get it fixed so went to my normal salon and they were appalled at the polish. When removing it two Dremel bits were gummed up from the polish!! I will forever suggest sky nails in Woodbury! read more

La Nails - Bad gel polish - Nail Salons Near Me - Minneapolis, Minnesota

They called mall security on us! OK after that title got your attention I am going to get into the nitty-gritty of this starting from the beginning. I am 19 years old I was with two of my older nieces who are both 14 and 15 years old I was taking them out for a mall day which just so happen to be Black Friday (however there was no line for this establishment and for good reason pssss :it's cus they suck) When we walked in we were greeted and promptly asked what we wanted I told her clearly one of the girls was getting a color change(as she already had acrylic nails) One of the girls was getting a full set (Bare hands) and I was getting a fill and a color change. She escorted us to the back where we spent about seven minutes picking out colors once we decided on her colors we were instructed to sit down Don't get me wrong the lady I was sitting with was very nice and we had a nice conversation keep in mind I'm a genuinely quiet person so I prefer to talk quietly if not whisper especially in quiet situations such as the salon, Because I was sitting away from both of my nieces I cannot tell you their experience but I can tell you how mine went when she was putting the tool that sans off your nail it was cutting my cuticles several times it was super painful and I pulled and jerked my hand away just for her to yank it back and tell me stop moving I ended up getting a pretty painful hangnail she had not applied any color yet but after all of that painful mess she finished up with applying the acrylic base and told me to go wash my hands On my way to wash my hands I figured I would check up on my nieces one of them was almost done and drying her hands I told her to let me see her nails they looked really nice and I told her to keep drying them just to make sure I went to my other niece she had just gotten her acrylic base on and it looked it nice as well I guess I was taking too long talking to my family members which I didn't know was a crime and the workers in the Establishment started speaking their language and pointing obviously I don't know exactly what was said but I had a very uncomfortable vibe I went to the bowl to wash my hands which was in the back of the salon and when I turned around to my surprise the door was locked THEY LOCKED US IN THE SALON THATS KIDNAPPING!!!! and she was rushing me to pay even though I told her I just wanted to make sure my nieces nails were looking nice as she had not done the color on my nails first she ended up calling mall security and here's the funny part he told her that it was a fire violation which I had been telling them the whole time and he also told the owner that he would be getting a write up for locking the door so jokes on them and he kept saying we were trying to run out honey if we were trying to run out we would've ran but like I stated before there was no color on my nails and one of my nieces hands weren't done they must've thought that we didn't have any money so I decided to pull up my bank account to show them how much I had in my account they refused to look the security guard stayed around for a little bit but pretty much sided with us as obviously I'm here writing this review and I'm clearly not in jail for something that happened yesterday then The owner was like do you want to talk to the cops and I'm like what for I have money on my card you people are rushing me to pay for a rude service that's completely overpriced keep in mind the other people getting their nails done in the salon as well and they wanted to get up and leave and they pretty much held them against their will as well I know this review is all over the place and I'm sorry for it being long but it should go without saying don't give your business to any nail salon or hair salon in the mall of America just go to a regular nail salon near your area malls charge way over what they're worth for bad customer service for the three services stated at the beginning of this review I paid over $100 which is absolutely unacceptable If we would've went to fantasy nails or TJ nails altogether we probably would've paid less than $40 and got way better service I don't have pictures of my nieces nails but I'll show you how mine turned out Mine is sooo crooked read more

La Nails - Nail Salons Near Me - Minneapolis, Minnesota

A complete nightmare. The manager denied me service after waiting over an hour bc she didn't want a negative review on social media. I'm in town from Seattle, WA and needed a pedi/mani desperately. Found this place at the mall. It turned out to be a complete waste of time. Long wait - I arrived at 8:15pm, she denies me service at 9:30 (after the mall closed - how convenient). Unsanitary - nasty water all over the floor. And rude/unprofessional manager. As a manager I expect you to have maturity when dealing with clients. If I choose to write a negative review due to my negative and poor service - why not focus on making my experience better vs. 1,000 times worst.! Extremely poor and awful customer service. If I lived in MN, I would never go back to this place. read more

La Nails - This was the manager who denied me service. Extremely rude and unprofessional. - Nail Salons Near Me - Minneapolis, Minnesota

Keep in mind this store is dead for a reason. Their other store on the other side of the mall is dead as well. False price advertisement and based on other reviews, crappy work. My daughter wanted her nails done. I showed the woman a picture of short - medium length nails with 1 finger on each hand having gems near the cuticle, painted white. She said $110. Their picture on the wall says acrylic nails start at $45, if I'm remembering correctly, either way I didn't expect to pay more than $70 for something so basic. She wouldn't acknowledge their own sign and was rude. It was really hard to understand the woman and I wanted to make sure she knew we wanted short nails and only 2 fingers have a few gems. She said she understood and the price was still $110. So we left to a quality shop 5 minutes away, with 4.5 star reviews, and paid $65. read more

I just called for questions about services. They just rudely hung up on me midsentence.

I had dip powder nails that were broke and two of my nails had been torn as a result. The nail tech didn't put tips on the broken nails to make them look nice and similar to all of my other nails. The entire time she kept asking me if I liked the color and eventually started telling me that a couple previous customers had run out without paying. They charged $60 for the dip manicure, which I can understand paying more than normal since it is the Mall of America, but also a $10 fee to remove my prior dip nails. I've never paid this much for my nails and will not return to this place. read more

First off I absolutely love how my nails turned out, they were beautifully done and the nail tech took her time to make them perfect (she filed my nails a bit hard but it's alright I'm not cut or anything)! My only issue would be the price and I'm not trying to sound stingy because I had already anticipated on spending some moolah but this place was definitely more expensive than other salons I've visited. I usually get the gel full set almond shaped nails and it costs me around 45-50 tip included. LA nails however, charges extra $10 for shaping the nails any other shape besides the round square and square shape- so that kinda sucks cus the gel full set alone was already $55. I definitely appreciated the service, color options and turnout however I spent 150 tip included for mine and my sisters and it seemed just a bit too much. If you don't mind the price go for it, they did a very good job, but I will be going to salons outside of the mall that costs less for the same results. read more

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Never again. Went there for my birthday to get some pampering and left feeling so uncomfortable and annoyed. I got a fill and it took over an hour and a half. The technician globbed on the gel polish, which I seriously felt pressured into...and of course a week later it's peeled off and two of my nails have broken off. The quality just wasn't there...and it was $70 for a gel fill...that is just outrageous. I swear the lady told me it was going to be $48 when I walked in. I'm also really disappointed in the level of professionalism at this salon. Of course they were talking about the customers in Vietnamese, including myself. Being Vietnamese myself, it's really cringe worthy being in salons when this starts to happen. The technicians were gossiping about how people looked, dressed, and were going back and forth about nail quality. COME ON, have some common decency and treat your customers with respect. read more

We were visiting MN for the weekend from Maryland, and spent a few hours at the Mall of America. Almost 2 of those hours were spent in this nail salon, for a simple mani-pedi. Yes, 2 hours for a mani-pedi, you heard that right. Here's my review: 1. RIDICULOUSLY LONG WAIT: Upon arrival, I was told that there was a 15-20 minute wait. I wrote my name down and then stepped out to get a snack from the Mall food court. Came back, and my spot was taken. I was instructed loudly to sit down at an open station in the tiny, crowded room. Which I did - for 20 minutes. My husband sat down in the waiting area and decided to nap. 2. IGNORED, NO SERVICE TILL 45 MINUTES OF WAITING: Still at a mani station, no one paid me any attention, until finally a nail tech brusquely barked at me to sit at a pedicure station. I did, and no water was turned on, just my feet in a dry, dirty tub. I then proceeded to sit there, completely ignored, for another 25 minutes. So far, 45 minutes of waiting and no actual nail services performed. My husband at this point was resigned to a nap (which he didn't get to have, since a loud, unattended child was climbing all over him in the waiting area). 3. CHEAP, HORRIBLE EQUIPMENT: The pedicure soaking tub had no whirlpool jets to massage your feet or circulate the water. This is a basic feature that I've seen at every salon I've ever been to. So when they finally turned the water on after 25 minutes, my feet soaked in stagnant uncirculating water. Lovely. Next, the "massage chairs" had no massage function! The lady next to me who was also getting a pedi, pointed this out, and we both asked a nail tech why. She responded that the remote controllers for the massage chairs kept falling into the water and so they got rid of them entirely. Ooookay. So basically we're paying for what is normally a standard feature of pedicures - a vibrating massage chair - except it doesn't work, like the water tub jets. 4. UPSELL: The nail tech kept urging me to upgrade both my mani and pedi to the more expensive shellac version. I politely told her that we were visiting from another state and were kind of in a hurry to get to my father-in-law and meet my grandmother-in-law at her nursing home in St. Cloud - I didn't mention the fact that by now they had already made me wait almost an hour before my nails were even touched. She looked annoyed when I said no to the extra services. 5. AWFUL PAINT JOB: My toenails were painted fine, which merits the one-star in this review. But when they moved me to the manicure station, it was terrible! They diluted the pretty red color I chose until it was weak and flimsy. My manicure was on a late Friday, and by Sunday it was completely chipped - no, not chipped, more like peeling and ripped off my nail almost entirely! Every other mani I've ever had has chipped after maybe 5-6 days (a week) - but this one took a day and a half to chip? WTF?! She applied the polish haphazardly and left jagged unshaped edges on my nails. She also overbuffed them to the point that I was in pain! By now it was almost 2 hours later and I felt so bad for my husband! We had somewhere to be, and we were now super late. All this, for $45?? I should have gone to the Nail Trix in the Mall instead. read more

La Nails - Diluted nail polish peeling off/chipped off a mere day and a half after the manicure! - Nail Salons Near Me - Minneapolis, Minnesota

I understand when spas want customers, but making people wait for an extremely long time in a pedicure chair is not good service. That was just the start of a horrible experience at this salon. I went in with a basic pedicure on my mind and left with a bad delux pedicure, wasted an hour of my life and out 50 dollars. Let's begin...The massage chair didn't work. The water was cold, the lady cut a toe nail too short, she made my toe bleed while clipping my hang nails, each step she quickly put on and quickly wiped off. Didn't massage my feet at all. She stood around after I paid to collect her tip I didn't want to leave for her. Very poor srrvice. Will not recommend to anyone. read more

Nikki just needed a quick polish change in between gels and we were at the mall. It was just garbage and they don't care about quality. She asked for glitter they lied and said they were out except there was some sitting on the station. Just bad business. read more

La Nails - This place. Garbage. - Nail Salons Near Me - Minneapolis, Minnesota

My nail tech was amazing and friendly. Very personable. Listened to me and gave me what I wanted. The Mann who appeared to be managing was also very social and friendly. Very nice. read more

Not the best experience. Went in for a gel manicure but the lady did not know how to polish nails, it looked bubbly, thick and cheap for the $40 price. Had to get it off and get simple clear polish. Not happy. read more

I went to a lot of nail salon but always have to come back to LA Nails at the Mall of America, because my nails always look great after they did them. read more

La Nails - Just have my nails done at LA Nails MOA and it looks great. it's a little bit pricey but it's worth every penny. - Nail Salons Near Me - Minneapolis, Minnesota

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I was not pleased by how rude the employee's here were to me when I asked about pricing but I still stayed to get my nail's done. I requested a soak off for my gel nails which was a horrible experience, the soak off bowl was extremely small and the nail tech cut me at the corner of my cuticle and wanted to proceed with doing sns powder for my nails. Then they keep using the electric file to remove the gel which made my natural nails paper thin rather than relying on the soak off process. I stated I no longer wanted my nails done and was charged $30 just to remove my nails!! This place was a rip off!! read more

06/24/16 Back at The Mall of America, and it's my daughter's 13th birthday. She wants a mani-pedi. NO WHERE ELSE is available. All spas are booked. So we give them a second chance. The guy who apparently is a manager, takes care of my daughter. And during the process he comments that she "must like to eat" commenting on her adolescent shape. She was very upset and her feelings hurt. On. Her. Birthday. Thanks so much! Great way to treat an impressionable teenager. 06/28/14 I've never used Yelp! before, and I downloaded the app so I could tell my story... In the mall and I needed a quick pedicure while on vacation. Bad experience. Cut my toe nails too short. Bleeding as I walked out the spa and having to walk ACROSS THE MALL! No massaging chair. That's a big highlight for me. I go for the hygiene and massaging. My nails after this treatment aren't as clean as my normal salon does. I could have done this on my own. Good scrubbing of the feet. Cash tips preferred, sign says. She was talking on her personal cell phone during the entire service. Walked away several times during treatment for no clear reason. Didn't seem as through nor as quality driven as others, in my experience. Wish I had a redo. I'd go somewhere else. read more

I had walked into the salon at 7, not knowing the mall closed at seven and Kay stayed late to do my nails for me, and did an AMAZING job on them too. Best nails I've ever gotten done and the nicest nail tech I've worked with. 10/10 recommend read more

La Nails - Nails done by Kay at la nails - Nail Salons Near Me - Minneapolis, Minnesota

This place has the ora of depression and bane. Pedicure chairs basins does not have sanitary plastic liners. You would have a better chance walking barefoot in a old gym locker room. Massage chairs creeks like an old windmill on a dry summer day in the desert. Massage is more like having tour mother put lotion on your feet and legs. Made my Mall Of America experience fell like a one night stand with a cuban hooker. Have to cut this short to catch Walgreens to purchase lamisil and pray my feet don't itch in the morning. read more

La Nails - 1990's model massage chair with foot basin. - Nail Salons Near Me - Minneapolis, Minnesota

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I am posting this review on my friends behalf. She does not have yelp, therefore this is her review: Very disappointing place. The woman that was doing my pedicure rushed me to choose my color choice. She barely would let me see the choices before yelling at me to sit down. They use no salts or anything in the water when receiving a pedicure. The chairs don't work properly for the massage part. They don't trim the nails or remove the dead skin. After questioning those services they tell you that you need to pay extra for that. If you want a gel color over a regular color it's a $23 difference. That's ridiculous to pay that much more for a color choice. Most places offer you a bevarage when receiving this kind of service. Not here. I would not recommend this place to anyone. I wouldn't even let them trim my pets nails. If I could give half a star, I would. read more

La Nails - If you see this, run to another nail salon asap! - Nail Salons Near Me - Minneapolis, Minnesota

This place was extremely unprofessional and very racist.The owner and elderly woman treated me extremely unfair and very dismissive. They had me waiting over two hours and never called me back for my appointment . As a flight attendant my time off is important. I decided to walk back to the salon to see why it was taking so long .I notice the salon was not busy they . Just didn't call me back. I needed my nails to get done before My next flight.so I stood and oh boy my experience was horrible.The elder lady doing my nails was yelling at me for no reason and every color I asked for she answer I don't have it and didn't want to do my nails. When I ask what color do you Actually have from the display option.she got up and started doing someone else nails. A male worker seen how rude she was being and told her to stop but he wasn't the manager so she didn't listen . To make the story short the lady manager was worst. PLEASE DON'T GO THERE read more

Had my nails done today, and I was very satisfied with the beautiful results. The nail tech did an awesome job and she was very nice. Ask for Twa if you want beautiful ombré nails, you won't be disappointed. read more

La Nails - Got my nails done at LA Nails Mall Of America. - Nail Salons Near Me - Minneapolis, Minnesota