The actual providers in this clinic are inept. They do not listen, they have prescribed contacts…read moreand glasses that are the INCORRECT prescription TWICE! I was told I did the eye exam wrong! How the hell can you do that?! TWICE! I cannot see with the contacts or the glasses I spent hundreds and hundreds of dollars on. When I called to speak with Dr Coffman regarding my experience, he was dismissive, argumentative and combative. I also believe he flat out lied to me about an appt I had with a cataract dr that said I didn't need to be seen for cataracts. No treatable evidence. DONT GO HERE!

I had a similar experience to what others have mentioned. The service from the doctors and staff…read moreduring my appointment was wonderful -- friendly, professional, and thorough. However, the experience changed once I reached the desk to pay and or order glasses. The person at the check out desk was very dismissive and told me I had no coverage for glasses. When I politely explained that I was certain my plan included coverage, she insisted I was wrong and doubled down on her claim. After leaving, I called the billing department to verify -- and they confirmed that I did in fact have coverage. The entire situation was unnecessarily frustrating. It could have been resolved easily with a bit more professionalism and a willingness to double-check before dismissing the patient. It's unfortunate because the rest of the staff provided excellent care

I was a new patient in the Bend office today and want to share my experience. Overall, it was an…read moreexcellent experience. Scheduling an appointment was fast and efficient. The office space is nice with a large selection of eyewear. All of the staff and the doctor were friendly and professional. The office seemed to have the latest technology in equipment for the exam. And I left with the feeling that I need to post here to let other people know about this location.

I scheduled my eye appointment and had the person making my appointment confirmed that I was…read moreeligible for a frame allowance. They confirmed that I was. I then did the eye exam and went to purchase my glasses where they told me I wasn't eligible for frames for another 30 days. That was honestly the first thing I asked before I booked the appointment. Once I realized I wasn't eligible for frames. I asked them to print out the prescription so that I could come back when I was eligible at a later date. When I went to check out, they had charged me for lens screening that my vision plan did not cover. They did not ask me and did not tell me that it wasn't covered by my insurance plan. they just assumed that I would pay for the service. I went back in yesterday. I looked frames for a good 15 minutes. No one acknowledged me at all. I walked out. Which I was very disappointed with myself because I swore I would never walk foot in there again. To make matters worse, I took my prescription down to Warby Parker only to find that Central Oregon had held my prescription so I was not eligible to get glasses or frames anywhere else since they had put a lock on my account. The ophthalmologist that did my exam was really good. That is all that I have to say about this experience. I will never be going back there again.

It is the best eye care place I've ever been to. Everyone is warn, courteous and efficient.read more

Dr. Sunday was professional and answered my questions. Amanda that did my measurements was very…read morefriendly, nice. Katie answered all my questions & I had a lot! She was patient, friendly & answered all of my questions. I forgot to mention Courtney who was also very helpful and did a lot of follow up with me. My only negative is the front desk could be a little friendlier.

They quoted us a price of $39.95 for a pair of readers "with vision insurance". We didn't think to…read moreask how much it would be "without vision insurance". So it cost us $140, when we were expecting $40. Technically they told the truth ... this sort of sneakiness really upsets us. We'll be MUCH more careful IF we do business with them in the future. Caveat emptor. FYI, we own a business.

I turned 50 and my eyes went south quickly! I knew I needed glasses and FAST!…read more I got my eye exam at the Optometrist next door, then grabbed my prescription, picked out an adorable pair of glasses and walked out with a new pair for my eyes the next day. The staff are quick to help and are great at fittings. It might take a few times to get it right, but it takes just a few minutes for them to help you out. I picked a pair of pricier frames, but you can grab a trendy pair of frames starting as low as $29-39.00. Loved their selection, and felt comfortable trying on as many pairs as I wanted before I settled on my frames. For a first time eyeglass wearer, I think this was a great experience!

I am also surprised that Cascade Eyecare doesn't have 5 stars on Yelp. They do on Google. From the…read moremoment I called for my 12 year old son, this place has been amazing. He was having eyesight issues and they got him right in. The staff is SOOOOO friendly and efficient! We felt right at home. They are a well oiled machine :) We are so happy we found them. My husband will be booking an appointment soon.

I am so surprised that this place doesn't get 5 stars across the board, at least in recent years…read moresince the ownership changed hands. I went in two weeks ago to purchase new sunglasses and glasses (after browsing selections of frames in 5 other businesses). As I wanted something a little more stylish than I typically wear, it was a long decision process for me. They were with me every step of the way over the course of three visits and they provided a great discount for the pair that was not covered by insurance. AND then they rushed the order so I could get my glasses before my vacation. Big shout out to Katie! Glasses are back, I see better than I have in a long time, and I will definitely be back for my next exam and purchase!

I had a great experience here recently. My experience with Costco had been merely "adequate" for…read morethe exam part of the process. I was greeted as I came in and directed towards the exam area. The exam service rep had already researched my info for my upcoming appointment which resulted in far less of the normal filling of forms. The initial intake nurse was very friendly and quickly made her way through the precursory questions. Finally, the main optician spent more than ample time explaining what she was doing and the results and indicators of a few of the tests. First time I had a clear idea of what a person might deal with if glaucoma became an issue.

This would have easily been a 5 star review if only they hadn't put my phone number into the…read morecomputer improperly and I had gotten the text message when my glasses arrived. Instead of me waiting days after they got here and finally calling and asking if they had come in only to find out they had been in for days!!! Frustrating! However these are the best progressive glasses I have ever owned. And I have been in progressives for about 12 years. I got both sunglasses and my regular pair of progressives. The sunglasses are the easiest pair to see and read with I have ever had! They are amazing! I can't stress this enough. And the regular progressives are just as clear and easy to navigate. These truly are the best glasses I have ever owned and I have spent more than I spent on these. The last glasses from Costco I was never happy with. They were nothing like this quality!!!

I've been to Eyes on Wall Street several times over the years, and every visit reminds me why it's…read moreone of my favorite optical shops. The frame selection is simply outstanding--whether you're looking for something classic, modern, or truly unique, they have an incredible variety of high-quality options that you won't find at most optical stores. What really sets them apart is the service. The staff is knowledgeable, welcoming, and genuinely invested in helping you find the perfect pair of glasses. There is never any pressure, just expert guidance and a great customer experience from start to finish. I also absolutely love their recent remodel. The space is stylish, sophisticated, and perfectly chic. Cant recommended enough!

I had great service a week after arriving in Bend in early Dec 2026. I broke the arm (midway) on my…read morebeautiful progressive round aviator glasses and need to repair them or get another pair. They did both. Jenny was very helpful in guiding me to a pair a frames that suited my face in size and style. They also replaced my broken arm on the others so I can leave them in the car to use when I drive. A little pricey, but I get compliments on them everywhere I go. Very nice store, love Bodie the lab.

Phenomenal Zeiss sunglass lenses in a Maui Jim frame! The most comfortable frames, and the best…read morevision (superior peripheral). Worth the cost

This is a must stop every time I'm in Bend. This is a family owned business, Joann and her daughter…read moreTori were incredibly friendly and welcoming. They are very knowledgeable and took the time to answer all my questions, and helped me considered some styles that I wouldn't have before. They made sure I found exactly what I needed. I walked out with a pair of sunglasses and prescription glasses that I am extremely happy with. The eye exam was impressive -- they use state-of-the-art equipment that made the process quick, thorough, and comfortable. I felt confident I was getting the best possible care for my vision. Elizabeth the OD is very personable and made the whole process very easy and enjoyable. I highly recommend this place to anyone looking for quality service and stylish eyewear!